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About Samsara Inc

Samsara is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. With tens of thousands of customers across North America and Europe, Samsara is a proud technology partner to the people who keep our global economy running, including the world’s leading organizations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and public sector. The company’s mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.

Senior Auditor - SOX and Operational Internal Audit

Bengaluru

3 - 5 years

INR 30.0 - 40.0 Lacs P.A.

Hybrid

Full Time

About the role: Samsara Technologies India Private Limited is looking for a Senior Auditor - Business Operations Internal Audit to be part of our growing Internal Audit (IA) team in Bengaluru, India. The Internal Audit & Risk Governance team focuses on providing risk assurance and business insights through audit and operational projects that identify opportunities for management to enhance risk management, controls posture, and improve business operations. We strive to provide value to our stakeholders, insights to the Audit Committee/Board and help management to achieve their strategic goals while mitigating risks and maximizing opportunities. Focus areas include enterprise risk, internal controls, financial reporting, risk governance, business processes, and technology risks. The Senior Auditor - Business Operations Internal Audit, will be responsible for executing IAs Sarbanes-Oxley (SOX) testing program and supporting a variety of business operational and data analytics-driven internal audits. They will utilize data analytics and Large Language Model (LLM) skills to identify pragmatic observations and recommendations for improved processes and governance, while also playing a key role in developing IA’s data analytics capabilities. The scope also includes working closely with business stakeholders across the company to share our insights on risk gaps and recommendations to improve the maturity of Samsara’s financial, operational, technology, strategic and compliance processes. This individual should have a motivated and agile mindset, SOX control testing & quality review experience, specifically deep knowledge in business process SOX control areas, as well as experience executing other business operational risk based audits. They should also be able to analyze and summarize data into thoughtful audit insights and observations. This role will report into the Manager, Technology Internal Audit and Risk Governance, Samsara Technologies India Private Limited, who will also be based in Bengaluru, India. This is a hybrid position requiring 3 days per week in our Bangalore, India office and 2 days working remotely. Relocation assistance will not be provided for this role. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Independently execute IA’s SOX testing program while adhering to agreed upon timelines, meeting quality expectations and building relationships across the business Drive improvements in the testing process, including implementing best practices, improving documentation to meet reperformance standards, and driving consistency across the team deliverables Execute internal audit projects that provide effective coverage over financial, operational, technology, strategic and compliance risks and controls Collaborate with the IA team to identify opportunities and incorporate the use of data analytics, GenAI and LLM applications in audit engagements, risk assessments, department metrics, and other initiatives Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 3+ years of relevant SOX / internal audit / risk / compliance experience 1+ experience utilizing Data Analytics, GenAI and LLM tools and applications (e.g. Python Tableau, Gemini Advanced, etc.) Strong verbal and written communication skills and experience to coordinate operations in India to provide regular and effective updates to the US Demonstrated experience working with US-based teams Ability to juggle multiple projects, being agile and adapting quickly to dynamic situations Attention to detail and keeping a high bar on the quality of audit deliverables An ideal candidate also has: A bachelor’s degree or equivalent in Business, Accounting, Analytics or related field Professional certification(s) in Audit such as Chartered Accountant (CA), Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA) or other audit related certifications Experience with reporting in applications like Salesforce, NetSuite and data repositories like Databricks

Senior UI/UX Designer

Bengaluru

7 - 10 years

INR 30.0 - 40.0 Lacs P.A.

Hybrid

Full Time

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which allows businesses that depend on physical operations to harness IoT (Internet of Things) data to develop actionable business insights and improve their operations. Founded in San Francisco in 2015, we now employ more than 2,000 people globally and collect more than 40 billion minutes of video footage and 5 trillion data points annually. Recent awards weve won include: #2 in the Financial Times’ Fastest Growing Companies in Americas list 2021 Named as a Best Place to Work in Built In 2022 #19 in the Forbes Cloud 100 2021 IoT Analytics Company of the Year in 2022’s IoT Breakthrough Winners Forbes Advisor named us the Best Solution for Large Companies - Fleet management software for 2022! Every year, we partner with our customers to deliver outcomes like conserving millions of gallons of fuel, saving millions of dollars, and creating positive environmental change. As more customers connect to our platform, our data grows, our AI models get smarter, and our opportunities expand. About the role: As a UX Designer on the GTMS team, you will be a key player in designing intuitive and efficient user experiences within our Salesforce ecosystem, supporting the entire sales process from lead generation to renewals. Together with Development, Product Management, and Sales, you will research new opportunities, create new user experiences and prototypes, and be a key member of the GTMS team at Samsara helping create user-centric designs that drive business outcomes. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, and countless opportunities to experiment and master your craft in a hyper-growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: Conduct user research to understand the needs and pain points of sales and operations teams. Develop user personas and journey maps to inform design decisions. Create wireframes, mockups, and interactive prototypes using various tools including using AI for real time prototyping to drive faster decision making. Design user interfaces that align with Salesforce's framework Work closely with product managers and developers to ensure designs are feasible and aligned with business goals. Participate in agile development processes, providing design input during sprint planning and reviews. Conduct usability testing to gather feedback and iterate on designs. Monitor user engagement and other key business metrics to make data-driven improvements to the user experience. Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: You have at least a Bachelor's degree in Computer Science or similar, or corresponding level of relevant education You have 7+ years of experience in UX/UI design, preferably within a Salesforce or enterprise SaaS environment. Proficiency in design tools such as Figma, Sketch, or Adobe Creative Suite. Strong understanding of user-centered design principles and best practices. You can translate Design Specs into requirements to hand off to developers. An ideal candidate also has: Experience with AI tools for user journey mapping and process automation. Strong analytical skills to interpret user data and inform design decisions.

Senior Business Technology AI/ML Engineer

Bengaluru

7 - 12 years

INR 9.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Who we are About the role: The Integrations, Data Engineering, and AI (IDEA) team is a key part of Samsara s Business Technology organization, driving innovation through data and AI. The AI team bridges research, technology, and business needs to strategically integrate AI-powered innovation throughout the organization. We develop practical AI solutions, ensuring seamless integration and impact. As an AI Engineer, you ll work closely with architects, engineers and cross-functional stakeholders across Samsara to build AI-powered tools and maintain a robust AI infrastructure. This hybrid position requires 3 days per week in our Bangalore office and 2 days working remotely. This position requires working hours in IST. Relocation assistance will not be provided for this role. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. Who are you: Possess a bias for action with a track record of solving technical challenges creatively Experienced in 0 1 MVP development and iterative prototyping Knowledgeable and experienced in leveraging LLMs, RAG and Agentic frameworks Passionate about staying up to date with AI trends and best practices Minimum requirements for the role: Bachelors or Masters degree in Computer Science or related Engineering discipline . 7+ years of software development experience 3+ years working with large datasets and data pipelines Proven experience building Generative AI applications Strong software engineering fundamentals and SDLC best practices Proficiency in Python, Java, or equivalent Experience designing scalable APIs and microservices Cloud experience (AWS preferred, or GCP/Azure) Knowledge of LLMs, vector databases, and applied Gen-AI techniques and frameworks (RAG, Agentic AI orchestration, LangChain, Llama Index, etc) Experience shipping LLM-powered applications Understanding of prompt engineering and tuning Strong communication skills and ability to work in cross-functional teams .

Senior Auditor SOX and Operational Internal Audit

Bengaluru

3 - 6 years

INR 5.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Who We Are Samsara (NYSE: IOT) is the pioneer of the Connected Operations?Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing ? and we are excited to help digitally transform their operations at scale, Working at Samsara means youll help define the future of physical operations and be on a team thats shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility As part of a recently public company, youll have the autonomy and support to make an impact as we build for the long term, About the role: Samsara Technologies India Private Limited is looking for a Senior Auditor Business Operations Internal Audit to be part of our growing Internal Audit (IA) team in Bengaluru, India, The Internal Audit & Risk Governance team focuses on providing risk assurance and business insights through audit and operational projects that identify opportunities for management to enhance risk management, controls posture, and improve business operations We strive to provide value to our stakeholders, insights to the Audit Committee/Board and help management to achieve their strategic goals while mitigating risks and maximizing opportunities Focus areas include enterprise risk, internal controls, financial reporting, risk governance, business processes, and technology risks, The Senior Auditor Business Operations Internal Audit, will be responsible for executing IAs Sarbanes-Oxley (SOX) testing program and supporting a variety of business operational and data analytics-driven internal audits They will utilize data analytics and Large Language Model (LLM) skills to identify pragmatic observations and recommendations for improved processes and governance, while also playing a key role in developing IAs data analytics capabilities The scope also includes working closely with business stakeholders across the company to share our insights on risk gaps and recommendations to improve the maturity of Samsaras financial, operational, technology, strategic and compliance processes, This individual should have a motivated and agile mindset, SOX control testing & quality review experience, specifically deep knowledge in business process SOX control areas, as well as experience executing other business operational risk based audits They should also be able to analyze and summarize data into thoughtful audit insights and observations, This role will report into the Manager, Technology Internal Audit and Risk Governance, Samsara Technologies India Private Limited, who will also be based in Bengaluru, India, This is a hybrid position requiring 3 days per week in our Bangalore, India office and 2 days working remotely Relocation assistance will not be provided for this role, You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact?helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely, You are the architect of your own career: If you put in the work, this role wont be your last at Samsara We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment, Youre energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers, You want to be with the best: At Samsara, we win together, celebrate together and support each other You will be surrounded by a high-calibre team that will encourage you to do your best, In this role, you will: Independently execute IAs SOX testing program while adhering to agreed upon timelines, meeting quality expectations and building relationships across the business Drive improvements in the testing process, including implementing best practices, improving documentation to meet reperformance standards, and driving consistency across the team deliverables Execute internal audit projects that provide effective coverage over financial, operational, technology, strategic and compliance risks and controls Collaborate with the IA team to identify opportunities and incorporate the use of data analytics, GenAI and LLM applications in audit engagements, risk assessments, department metrics, and other initiatives Champion, role model, and embed Samsaras cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 3+ years of relevant SOX / internal audit / risk / compliance experience 1+ experience utilizing Data Analytics, GenAI and LLM tools and applications (e-g Python Tableau, Gemini Advanced, etc ) Strong verbal and written communication skills and experience to coordinate operations in India to provide regular and effective updates to the US Demonstrated experience working with US-based teams Ability to juggle multiple projects, being agile and adapting quickly to dynamic situations Attention to detail and keeping a high bar on the quality of audit deliverables An ideal candidate also has: A bachelors degree or equivalent in Business, Accounting, Analytics or related field Professional certification(s) in Audit such as Chartered Accountant (CA), Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA) or other audit related certifications Experience with reporting in applications like Salesforce, NetSuite and data repositories like Databricks At Samsara, we welcome everyone regardless of their background All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact, Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more Take a look at our Benefits site to learn more, Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities Please email accessibleinterviewing@samsara or click here if you require any reasonable accommodations throughout the recruiting process, Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions In these cases, the job description will clearly indicate any working location requirements Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely All offers of employment are contingent upon an individuals ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable, Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers Please know we do not charge fees to applicants at any stage of the hiring process Official communication about your application will only come from emails ending in ?@samsara or ?@us-greenhouse-mail io For more information regarding fraudulent employment offers, please visit our blog post here, Show more Show less

Senior Business Application Engineer

Bengaluru

1 - 3 years

INR 3.0 - 5.0 Lacs P.A.

Work from Office

Full Time

Who we are About the role: Samsara Technologies India Private Limited is looking to hire for the role of Senior Business Application Engineer. This role will be a crucial part of the Business Systems team, which focuses on creating and delivering impactful, large-scale technology programs. These programs aim to enhance the ROI of Samsara s systems and technology, thereby boosting the overall performance and value of the organization. Our mission is to streamline systems and processes, minimize manual, low-value tasks, and empower the company to operate more efficiently, make informed decisions, and ultimately increase profitability. As a Senior Business Application Engineer on the Integrations team, youll be responsible for developing, deploying, and supporting Samsaras integrations to facilitate business operations. This hybrid position requires 3 days per week in our Bangalore office and 2 days working remotely. This position requires working hours in IST. Relocation assistance will not be provided for this role. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: Automate, develop, and support integrations across various business systems, platforms, and tools. Work closely with different business units and technical teams to gather requirements and design solutions. Use your integration expertise to create scalable solutions and operationalize integrations. Implement and promote integration best practices. Participate in on-call support rotation. Champion, role model, and embed Samsara s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: A minimum of 1-3 years of hands-on experience with Workato and its suite of products. At least 3-5 years of experience in integration development using platforms such as Workato, Mulesoft, Boomi, etc. Proficiency in Python. In-depth knowledge of Enterprise Integration design patterns. Experience with Workato concepts like callable recipes, event streams, task optimization etc. Proficient with various Workato/Mulesoft connectors like Salesforce, Netsuite, Google Drive, HTTP, SFTP, etc. Hands-on experience in implementing secure and scalable REST APIs. Familiarity with Continuous Integration and Workato s automated testing strategies. Strong debugging skills in complex environments with multiple connected systems. Excellent analysis and design capabilities, with a focus on system design, flow, and performance. Skilled at mapping customer requirements to comprehensive solution approaches. An ideal candidate also has: Knowledge of creating Splunk dashboards and alerts for operationalizing integrations. Advanced systems/software engineering expertise with Python/Ruby scripting skills. Ability to build custom connectors using the Workato Connector SDK. Strong experience in various object-oriented programming languages, including but not limited to Go, NodeJS, PHP, Python, Ruby, .NET/C#, C, Java, Perl, and JavaScript. .

Technical Support Specialist - spanish

Bengaluru

1 - 5 years

INR 7.0 - 8.5 Lacs P.A.

Hybrid

Full Time

Role & responsibilities Preferred candidate profile

Technical Support Specialist

Bengaluru

2 - 5 years

INR 6.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Respond to inbound customer requests for assistance through live channels (phone and chat). Collaborate with other customer support teams to communicate and escalate customer issues in a timely fashion Self-Manage personal workload in an effective and efficient manner Utilize available knowledge, tools, and resources to resolve customer issues Clearly and concisely documenting communications with Customers Champion, role model, and embed Samsaras cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Preferred candidate profile Bachelors degree or higher in a technical discipline such as computer science or engineering 1-3 years of experience in a technical product support role Technical know-how - youre comfortable interfacing with engineers, translating complex technical concepts into everyday language, and working with SaaS system Interest and ability to work in a fast-growing environment with changing responsibilities. Technical expertise in cloud applications, mobile computing, and hardware device troubleshooting Able to work flexible hours - nights and weekends a plus An ideal candidate also has: General knowledge about Electrical circuits, GPS and telematics. General knowledge of networking. Excellent troubleshooting skills. Excellent communication skills in both written and spoken. Perks and benefits Our target total compensation market position is in the top 25% of all software and hardware companies. Our employees receive an above market-rate salary, an outstanding equity offering, employee-led remote and flexible working, team based incentive schemes, health benefits, personal development, Samsara for Good fund, and much, much more. Take a look at our Total Rewards site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. US Only: Please note that Samsara’s COVID-19 vaccination policy requires all team members who will be meeting in person for business or working from one of our offices to be fully vaccinated against COVID-19. People who cannot be vaccinated for qualifying medical conditions, sincerely held religious beliefs, and other legally protected categories, may request an accommodation. Flexible Work At Samsara, we have adopted a flexible way of working , enabling teams and individuals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants.

Bilingual Customer Support Specialist - India

Bengaluru

1 - 5 years

INR 8.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities This is a hybrid position that will require you to assist our Bengaluru City office every now and then for operational purposes. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Help Customers with a wide range of general inquiries on billing issues and questions Handle customer questions about contract renewals and cancellations Solve customer issues and escalations about Samsara products and services Experience in multi-channel servicing including excellent phone skills and good writing skills for Web, email, and channel requests Ability to prioritize work queue and backlog in addition to incoming customer requests Provide excellent customer service throughout the service cycle from initial request to final close out of the transaction Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 2-3 years of experience in a customer-facing role within a contact center environment English and French /German Fluency is a must Demonstrated ability to increase productivity through daily task completion, personal development, and guided trainings Experience in a fast-paced environment handling escalated customers and able to follow up on customer requests in a timely manner Strong problem-solving skills and a proven ability to deliver a positive customer experience Exceptional communication skills to effectively communicate with a wide range of customers Experience in a fast-paced environment managing 20+ cases per day via phone, chat, and email channels Experience working with ticketing systems (e.g. Zendesk, Salesforce, ServiceCloud) Ability to work flexible hours (morning, nights and weekends) - Schedules are assigned based on the needs of the business, you must be willing to work the assigned schedule (5 days a week, 8-hour shift with 2 continuous days off) Proficient with macOS An ideal candidate also has: Experience supporting service requests in billing, RMA, cancellations, and renewals Experience supporting telematics systems, ELDs, and hours of service compliance is a plus #LI-Onsite At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Preferred candidate profile

Senior Business Application Engineer - Corporate Systems

Bengaluru

3 - 4 years

INR 5.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Who we are About the role: Samsara Technologies India Private Limited is looking for an experienced Sr Business Application Engineer who has worked in he Business Systems team makes systems/processes more efficient, reduces manual, low-value work, and enables the company to run better, make better choices, and ultimately be more profitable. Our company is unique in that we are a truly hybrid hardware and SaaS business. This creates new challenges in both Order-to-Cash and financial processes. We are seeking a creative, intellectually curious individual to collaborate and solve for these complex needs. We are seeking a skilled UiPath Developer with 3-4 years of experience in automating processes for NetSuite, Salesforce, and Workday. The ideal candidate will be responsible for analyzing business processes, designing automation workflows, and collaborating with cross-functional teams to optimize business operations. This hybrid position requires 3 days per week in our Bangalore office and 2 days working remotely. This position requires working hours in IST time zone. Relocation assistance will not be provided for this role. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Be responsible for managing existing RPA automation bots and creating new ones for NetSuite, Salesforce, and Workday. Collaborate with the Finance team and stakeholders to gather automation requirements and design optimal RPA/ Gen AI solutions. Develop, test, and deploy UIPath/ Gen AI robots to automate various business processes, including data extraction, data entry, and workflow automation. Customize and maintain UIPath/ Gen AI workflows, orchestrators, and automation scripts for NetSuite, Salesforce & Workday process. Ensure the scalability, reliability, and performance of automation solutions. Troubleshoot and debug issues in existing automation workflows and implement necessary fixes. Collaborate with cross-functional teams to integrate RPA/ Gen AI solutions with other systems and applications. Stay updated with the latest UIPath/ Gen AI features and best practices to continuously improve automation capabilities. Document automation processes, configurations, and changes for reference and knowledge sharing. Monitor and optimize the performance of UIPath/ Gen AI robots and processes to meet defined KPIs and SLAs. Stay informed about industry trends and emerging technologies in the RPA/ Gen AI field. Ensure that all automation solutions adhere to security and compliance standards. Implement best practices for data protection and privacy. Provide support for key month/quarter-end close processes (on call). Champion, role model, and embed Samsara s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: Bachelors degree or equivalent at least 5+years of experience. 3 years of experience as a UiPath Developer Proficiency in UiPath Studio, Orchestrator, and other UiPath products. Proficiency in Gen AI or willing to learn new Gen AI tools & implementation. Familiarity with NetSuite/ Salesforce/ Workday platforms, including knowledge of their data structures and business processes Programming skills in languages such as C#, VB.NET, or Python Knowledge of process automation best practices and industry trends Experience with integrating UiPath with external systems and APIs UiPath certifications (e.g., UiPath Certified Developer) are advantageous An ideal candidate also has: Proficiency in UiPath/ Gen AI development and automation Responsible for managing existing automation bots and creating new ones within NetSuite, Salesforce, and Workday Workflow design and optimization skills specific to NetSuite/ Salesforce/ Workday Coding and scripting abilities for custom activities within the platforms Excellent problem-solving abilities and attention to detail Work ethic: You do what it takes to make a project go well. You are equally comfortable taking personal ownership for a task as delegating it Able to handle ambiguity and work effectively in a fast-paced and fluid environment for a mid to enterprise sized organization Proven experience in optimizing and enhancing automation processes over time UiPath certifications (e.g., UiPath Certified Developer) are advantageous #LI-Onsite .

Assistant Manager, Technology Internal Audit

Bengaluru

6 - 11 years

INR 8.0 - 13.0 Lacs P.A.

Work from Office

Full Time

Who we are About the role: We are seeking an experienced Assistant Manager, Technology Internal Audit to be part of our growing Internal Audit (IA) team based in Bengaluru, India. This person should have a motivated and agile mindset, with experience performing technology-risk based audits and SOX ITGCs. The broader Internal Audit & Risk Governance team focuses on providing risk assurance and business insights through audit and operational projects that identify opportunities for management to enhance risk management, controls posture, and improve business operations. We strive to provide value to our stakeholders, insights to the Audit Committee/Board and help management to achieve their strategic goals while mitigating risks and maximizing opportunities. Focus areas include enterprise risk, internal controls, financial reporting, risk governance, business processes, and technology related risks. The Assistant Manager, Technology Internal Audit, will play a key role in executing technology internal audits and SOX ITGC testing, communicating results and identifying pragmatic observations and recommendations to make Samsara s technology related processes and controls more effective. The scope includes working closely with business stakeholders across the company (in key technology-focused areas) to provide independent insights to address risk gaps and improve maturing areas in Samsara s technology, cybersecurity, and compliance risk areas. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Develop, execute, and lead internal audit projects that provide effective coverage over technology, security, compliance, and other relevant risks and controls (e.g. enterprise security, IT strategy & operations, SaaS secure development lifecycle) Manage the execution of technology risk-focused IA projects, including identification of observations, communication to key stakeholders, and formal reporting of results to IA leadership and management Own and drive the SOX IT General Controls testing effort including coordinating and overseeing activities of the SOX ITGC testers, including outsourced vendor, and manage their delivery schedule including quality review of all their testing work-papers. Drive improvements in the SOX process, including implementing best practices, improving documentation, and driving consistency across the business Build and maintain relationships with key partners and collaborators across the business in technology-risk relevant teams (e.g. IT , Security, R&D functions) Champion, role model, and embed Samsara s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 6+ years of relevant IT audit / risk / security / compliance (SOX) experience in an internal role or consulting, including experience leading others in these areas Working experience leveraging SOX ITGC, cloud security, and IT governance frameworks (e.g. COBIT, NIST, ISO 27001, SOC 2 etc.) Strong verbal and written communication skills, with the ability to effectively communicate to senior executives Working experience leveraging AI tools in audit or risk-related processes (such as testing, automating workflows, etc). Strong project management skills with the ability to juggle multiple work efforts, be agile and adapt quickly to changing needs An ideal candidate also has: A bachelor s degree or equivalent in relevant fields of study - Information Systems, Computer Science, Engineering/Technology, Accounting, or other related fields is desirable Relevant professional certification(s) such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Chartered Accountant (CA) or other technology / audit-related certifications Working experience executing technology risk-related security assessments and/or advisory engagements, including delivery of results to management and monitoring progress/completion of management action plans #LI-Onsite .

Senior Business Systems Analyst - Corporate Systems

Bengaluru

5 - 10 years

INR 7.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Who we are About the role: Samsara Technologies India Private Limited is looking for a Sr. Business Systems Analyst. The Business Systems team makes systems/processes more efficient, reduces manual, low-value work, and enables the company to run better, make better choices, and ultimately be more profitable. Our company is unique in that we are a truly hybrid hardware and SaaS business. This creates new challenges in both order-to-cash and procure-to-pay processes. We are seeking a creative, intellectually curious individual to collaborate and solve for these complex needs. As a Sr. Business Systems Analyst, you will be a shared owner of the vision for Samsara s Finance and systems. You will be responsible for becoming a go-to SME for our business partners, initiating and delivering on large and complex projects, and partnership with other BSAs. We are a high-performing team where everyone pitches in. You will roll your sleeves up and help with support particularly during month/quarter end also spending time on internal testing to ensure release quality. We are seeking a skilled Sr. Business Systems Analyst with a balanced expertise of financial systems (UiPath, Workato, Orby AI, NetSuite, Salesforce, Concur, Expensify, Avalara, Vertex, Zip). You will be responsible for becoming a go-to SME for our business partners, initiating and delivering on large and complex projects, and partnership with other BSAs. We are a high-performing team where everyone pitches in. You will roll your sleeves up and help with support particularly during month/quarter end also spending time on internal testing to ensure release quality.This role will collaborate with developers, engineers, and other BSAs within Samsara on strategic projects. This is a hybrid position requiring 3 days per week in our Bangalore office and 2 days working remotely. This position requires working hours in IST time zone. Relocation assistance will not be provided for this role. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Identify and collaborate effectively with key ICs and leaders across Finance, IT, Sales, Supply Chain, Operations, FPA, and more to solve key business challenges through implementing best practice solutions which can include process change, configuration, automations and/or customization. Perform complex business and systems analysis work to provide forward-thinking, long-term technical solutions. Understands business processes and solutions agnostic of specific systems and can document and articulate outcomes to both IT and business users as needed. Participate in cross-functional requirement sessions to elicit, document, and define business requirements to identify functional scope for enterprise-size projects. Able to identify unspoken/ conflicting requirements and drive meaningful change even going against the grain (as needed). Drive design and system configuration within UiPath, Workato, Orby AI, NetSuite, Salesforce, Concur, Expensify, Avalara, Vertex, Zip and other key financial systems. Prepare and review documentation for current processes, pain points, and assumptions for finance systems and continuously identify opportunities that will streamline workflows and processes within accounting. Draw from your experience to recommend changes in development, maintenance, and system standards that improves the team and our users experience while delivering long-term scalability. Assist in the ongoing Automation projects, administration of NetSuite and other finance systems as part of a team effort. Maintain our critical business systems: coordinate system upgrade activity, respond to issues and incidents, and provide day-to-day administration of the critical business systems that drive our global finance operations. Support for key month/quarter-end close processes (on call). Champion, role model, and embed Samsara s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: Bachelors degree or comparable work experience 5+ years of relevant experience with the finance systems Experience with designing and supporting financial systems (UiPath, Workato, Orby AI, NetSuite, Salesforce, Concur, Expensify, Avalara, Vertex, Zip). Experience leading multiple Finance Systems projects & automations. Understanding of key financial business processes (Emphasis on Procure-to-Pay, Order-to-Cash, and Record-to-Report, automations in finance systems, additional modules are a plus!) An ideal candidate also has: Experience working with multiple implementations or enhancements within Financial systems UiPath, Workato, Orby AI, NetSuite, Salesforce, Concur, Expensify, Avalara, Vertex, Zip. Experience working with systems that handle sensitive data and with SOX controls and change management processes Work ethic: You do what it takes to make a project go well. You are equally comfortable taking personal ownership of a task as delegating it. Prior knowledge and experience working in sprints and following Agile methodology Able to handle ambiguity and work effectively in a fast-paced and fluid environment for a mid to enterprise-sized organization #LI-Onsite .

Senior Business Application Engineer - Corporate Systems

Bengaluru

7 - 12 years

INR 9.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Who we are About the role: Samsara Technologies India Private Limited is looking for a NetSuite Techno-Functional Consultant. We are seeking a skilled NetSuite Techno-Functional Consultant with a balanced expertise of scripting and functional knowledge. The ideal candidate will have a robust background in both the technical and functional aspects of NetSuite, including customization, integration, and business process optimization. This role requires a blend of technical proficiency and business acumen to support and enhance our NetSuite environment effectively. This is a hybrid position requiring 3 days per week in our Bangalore office and 2 days working remotely. This position requires working hours in IST time zone. Relocation assistance will not be provided for this role. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Design, develop, test, and deploy customizations, scripts, workflows, and integrations within the NetSuite platform. Develop and maintain SuiteScript 2.0 scripts, SuiteFlow workflows, and SuiteTalk web services. Customize NetSuite dashboards, forms, fields, records, and reports to meet business needs. Provide functional support for NetSuite modules such as Financials, Inventory, Order Management, and Procurement. Integrate NetSuite with other business applications and third-party systems using SuiteTalk, RESTlets, and other integration tools. Troubleshoot SOAP request & Restlet errors. Provide ongoing maintenance, support, and enhancements for NetSuite applications to ensure optimal performance and reliability. Conduct code reviews to ensure adherence to best practices and coding standards. Create and maintain comprehensive documentation for NetSuite customizations, integrations, and functional configurations. Identify and implement improvements to optimize NetSuite performance and user experience. Provide training and guidance to end-users and junior team members on NetSuite functionalities, customizations, and business processes. Ensure that all NetSuite customizations and configurations comply with organizational policies, industry standards, and security best practices. Perform system audits and generate reports to assess the efficiency and effectiveness of NetSuite applications and configurations. Stay current with NetSuite updates, new features, and industry trends, and integrate relevant innovations into NetSuite applications and functional processes. Participate in project planning, execution, and delivery, ensuring that projects are completed on time and within scope. Minimum requirements for the role: Bachelors degree or equivalent years of experience. 7+ years of experience in NetSuite development and functional roles. Proficiency in SuiteScript 2.0, SuiteFlow, SuiteTalk, and RESTlets. Ability to understand existing 2.0 scripts & able to troubleshoot or enhance the scripts. Experience with JavaScript, HTML, CSS, and SQL. Functional knowledge of NetSuite modules such as Financials, Inventory, Order Management, and Procurement. Strong understanding of NetSuite data model, configuration, and best practices. NetSuite certifications (e.g., SuiteFoundation, SuiteCloud Developer, ERP Consultant) are preferred but not required. An ideal candidate also has: Proficiency in NetSuite scripting, workflow, Suitebuilder. Responsible for managing/ troubleshooting existing scripts and creating new ones. Basic Knowledge of user provisioning, creating saved search, creating new fields, modifying forms, general idea about NetSuite O2C, P2P modules. Excellent problem-solving abilities and attention to detail. Work ethic: You do what it takes to make a project go well. You are equally comfortable taking personal ownership for a task as delegating it. Able to handle ambiguity and work effectively in a fast paced and fluid environment for a mid to enterprise sized organization. Proven experience in optimizing and enhancing automation processes over time NetSuite certifications (e.g., SuiteFoundation, SuiteCloud Developer, ERP Consultant) are advantageous. #LI-Onsite .

Technical Manager, Salesforce (Post Sales Systems)

Bengaluru

10 - 15 years

INR 50.0 - 70.0 Lacs P.A.

Hybrid

Full Time

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. Recent awards we’ve won include: Glassdoor's Best Places to Work 2024 Best Places to Work by Built In 2024 Great Place To Work Certified™ 2023 Fast Company's Best Workplaces for Innovators 2023 Financial Times The Americas’ Fastest Growing Companies 2023 We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey. About the role: Samsara Technologies India Private Limited’s Business Systems team is growing and we are seeking a Bengaluru-based Manager, Post Sales Systems Engineering to drive our expansion into India and supervise and govern our current GTMS ecosystem. Reporting to the Director of Post Sales Systems, this role will require strong execution skills, advanced influencing and communication skills, and deep business acumen. The successful candidate will work closely with the Customer Support, Customer Experience Customer Success, Sales, Finance, Legal and Business Technology teams to enable our business partners with world class technology solutions and support the post sales customer journey. This is a hybrid position requiring 3 days per week in our Bengaluru office and 2 days working remotely open to candidates based in India. Relocation assistance will not be provided for this role. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role you will: Team Leadership & Development: Build, lead, mentor, and scale a high-performing Post-Sales Systems Engineering team in Bengaluru. Foster a culture of collaboration, innovation, accountability, and excellence, embedding Samsara's cultural principles within the India-based engineering team. Oversee resource allocation, performance management, and professional development for your engineering team. Post-Sales Systems Strategy & Technical Execution: Contribute to defining and executing the technical strategy for Post-Sales systems (e.g., Customer Support, Success, Experience platforms), collaborating with leadership to align with global business objectives and the customer journey. Support the design, development, implementation, and continuous improvement of robust and scalable solutions for post-sales functions by working closely with technical Subject Matter Experts (SMEs) and business partners. Drive the evolution and optimization of our customer-facing post-sales systems, ensuring they meet the needs of a rapidly growing business. Engineering & Operational Excellence: Establish, govern, and continuously enhance engineering best practices, coding standards, development lifecycles, and system performance for the Post-Sales Systems Engineering team. Oversee critical operational processes including incident management, Root Cause Analysis (RCA), problem resolution, and release management for post-sales systems. Cross-Functional Collaboration & Stakeholder Management: Collaborate effectively with global stakeholders across technology and business to define requirements, deliver impactful technology solutions, and ensure clear communication and alignment. Drive cross-functional initiatives and foster a shared vision for post-sales systems by leveraging strong influencing and communication skills. System & Vendor Management: Oversee the technical aspects of vendor relationships for post-sales technologies, ensuring top-notch tools and services. Establish, track, and report on key performance indicators (KPIs) for post-sales systems and engineering team delivery. Ensure all post-sales systems and engineering practices adhere to industry standards, legal requirements, and security best practices. Contribute to budget planning and management for post-sales systems engineering initiatives. Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Hire, develop and lead an inclusive, engaged, and high performing team. Minimum requirements for the role: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; Master's degree is a plus. Overall 10+ years and 3+ years of experience in engineering leadership or management roles, preferably with a focus on developing and supporting Post-Sales systems (e.g., Customer Support platforms like Salesforce Service Cloud, Zendesk; Customer Success platforms like Gainsight; and related CRM functionalities for post-sales operations). Proven experience in building, scaling, and managing engineering teams, preferably with experience establishing teams in India. Strong technical background with hands-on experience in systems design, software development, integrations, and database technologies relevant to enterprise business systems. 3+ years of technical expertise with a Service CRM, particularly Salesforce Service Cloud, Contact Center as a Service (CCaaS) platforms, integration technologies (e.g., Workato, Zapier, APIs, middleware), and relevant coding languages (e.g., Python, JavaScript, Apex). Experience in managing operations for business-critical systems, driving system stability, and promoting operational excellence through engineering solutions. Deep business acumen, exceptional strategic thinking, and problem-solving skills, with the ability to translate complex business requirements from post-sales functions into scalable technical solutions. Advanced influencing, interpersonal, communication, and collaboration skills, with a strong executive presence and proven experience working effectively with global cross-functional teams. A strong customer-centric mindset, with a passion for delivering value and an excellent customer experience through technology. Experience with Agile/Scrum methodologies and modern software development practices. Samsara’s Compensation Philosophy : Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually. We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.

GTMS UI/UX Designer

Bengaluru

4 - 5 years

INR 5.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Who We Are Samsara (NYSE: IOT) is the pioneer of the Connected OperationsCloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing and we are excited to help digitally transform their operations at scale, Working at Samsara means youll help define the future of physical operations and be on a team thats shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility As part of a recently public company, youll have the autonomy and support to make an impact as we build for the long term, About the role: As a UX Designer on the GTMS team, you will be a key player in designing intuitive and efficient user experiences within our Salesforce ecosystem, supporting the entire sales process from lead generation to renewals, Together with Development, Product Management, and Sales, you will research new opportunities, create new user experiences and prototypes, and be a key member of the GTMS team at Samsara helping create user-centric designs that drive business outcomes, This hybrid position requires 3 days per week in our Bengaluru office and 2 days working remotely This position is open to candidates based in India, relocation assistance will not be provided for this role, You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely, You are the architect of your own career: If you put in the work, this role wont be your last at Samsara We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment, Youre energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers, You want to be with the best: At Samsara, we win together, celebrate together and support each other You will be surrounded by a high-calibre team that will encourage you to do your best, In this role, you will: Conduct user research to understand the needs and pain points of sales and operations teams, Develop user personas and journey maps to inform design decisions, Create wireframes, mockups, and interactive prototypes using various tools including using AI for real time prototyping to drive faster decision making, Design user interfaces that align with Salesforce's framework Work closely with product managers and developers to ensure designs are feasible and aligned with business goals, Participate in agile development processes, providing design input during sprint planning and reviews, Conduct usability testing to gather feedback and iterate on designs, Monitor user engagement and other key business metrics to make data-driven improvements to the user experience, Champion, role model, and embed Samsaras cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: You have at least a Bachelor's degree in Computer Science or similar, or corresponding level of relevant education You have 7+ years of experience in UX/UI design, preferably within a Salesforce or enterprise SaaS environment, Proficiency in design tools such as Figma, Sketch, or Adobe Creative Suite, Strong understanding of user-centered design principles and best practices, You can translate Design Specs into requirements to hand off to developers, An ideal candidate also has: Experience with AI tools for user journey mapping and process automation, Strong analytical skills to interpret user data and inform design decisions, At Samsara, we welcome everyone regardless of their background All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact, Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more Take a look at our Benefits site to learn more, Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities Please email accessibleinterviewing@samsara , com or click here if you require any reasonable accommodations throughout the recruiting process, Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions In these cases, the job description will clearly indicate any working location requirements Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely All offers of employment are contingent upon an individuals ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable, Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers Please know we do not charge fees to applicants at any stage of the hiring process Official communication about your application will only come from emails ending in @samsara,comor @us-greenhouse-mail io For more information regarding fraudulent employment offers, please visit our blog post here,

Bilingual Customer Support Specialist India

Bengaluru

2 - 5 years

INR 6.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Who We Are Samsara (NYSE: IOT) is the pioneer of the Connected OperationsCloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing and we are excited to help digitally transform their operations at scale, Working at Samsara means youll help define the future of physical operations and be on a team thats shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility As part of a recently public company, youll have the autonomy and support to make an impact as we build for the long term, About the role: Samsara is looking for growth-minded, results-driven Customer Support Specialists with strong organizational skills and a high focus on customer service The goal of the Customer Support Specialist is to help support Samsara's rapidly growing service solutions and provide an exceptional customer experience We work with a wide range of industrial companies ranging from commercial transportation to oil and gas companies, to large-scale food producers; as such, candidates will need to demonstrate a strong ability to communicate account statuses and manage requests in order to best serve the needs of this diverse customer base The ideal candidate has experience in a customer support role in a multi-channel contact center environment You will be assisting customers in troubleshooting account issues, providing account documentation, and assisting with escalations, via phone, chat, and email, This is a hybrid position that will require you to assist our Bengaluru City office every now and then for operational purposes, You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely, You are the architect of your own career: If you put in the work, this role wont be your last at Samsara We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment, Youre energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers, You want to be with the best: At Samsara, we win together, celebrate together and support each other You will be surrounded by a high-calibre team that will encourage you to do your best, In this role, you will: Help Customers with a wide range of general inquiries on billing issues and questions Handle customer questions about contract renewals and cancellations Solve customer issues and escalations about Samsara products and services Experience in multi-channel servicing including excellent phone skills and good writing skills for Web, email, and channel requests Ability to prioritize work queue and backlog in addition to incoming customer requests Provide excellent customer service throughout the service cycle from initial request to final close out of the transaction Champion, role model, and embed Samsaras cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 2-3 years of experience in a customer-facing role within a contact center environment English and French /German Fluency is a must Demonstrated ability to increase productivity through daily task completion, personal development, and guided trainings Experience in a fast-paced environment handling escalated customers and able to follow up on customer requests in a timely manner Strong problem-solving skills and a proven ability to deliver a positive customer experience Exceptional communication skills to effectively communicate with a wide range of customers Experience in a fast-paced environment managing 20+ cases per day via phone, chat, and email channels Experience working with ticketing systems (e-g Zendesk, Salesforce, ServiceCloud) Ability to work flexible hours (morning, nights and weekends) Schedules are assigned based on the needs of the business, you must be willing to work the assigned schedule (5 days a week, 8-hour shift with 2 continuous days off) Proficient with macOS An ideal candidate also has: Experience supporting service requests in billing, RMA, cancellations, and renewals Experience supporting telematics systems, ELDs, and hours of service compliance is a plus At Samsara, we welcome everyone regardless of their background All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact, Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more Take a look at our Benefits site to learn more, Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities Please email accessibleinterviewing@samsara , com or click here if you require any reasonable accommodations throughout the recruiting process, Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions In these cases, the job description will clearly indicate any working location requirements Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely All offers of employment are contingent upon an individuals ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable, Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers Please know we do not charge fees to applicants at any stage of the hiring process Official communication about your application will only come from emails ending in @samsara,comor @us-greenhouse-mail io For more information regarding fraudulent employment offers, please visit our blog post here,

Business Systems Analyst Corporate Systems

Bengaluru

2 - 4 years

INR 11.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Who We Are Samsara (NYSE: IOT) is the pioneer of the Connected OperationsCloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing and we are excited to help digitally transform their operations at scale, Working at Samsara means youll help define the future of physical operations and be on a team thats shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility As part of a recently public company, youll have the autonomy and support to make an impact as we build for the long term, About the role: Samsara Technologies India Private Limited is looking for a Sr Business Systems Analyst, The Business Systems team makes systems/processes more efficient, reduces manual, low-value work, and enables the company to run better, make better choices, and ultimately be more profitable Our company is unique in that we are a truly hybrid hardware and SaaS business This creates new challenges in both order-to-cash and procure-to-pay processes We are seeking a creative, intellectually curious individual to collaborate and solve for these complex needs, As a Sr Business Systems Analyst, you will be a shared owner of the vision for Samsaras Finance and systems You will be responsible for becoming a go-to SME for our business partners, initiating and delivering on large and complex projects, and partnership with other BSAs We are a high-performing team where everyone pitches in You will roll your sleeves up and help with support particularly during month/quarter end also spending time on internal testing to ensure release quality, We are seeking a skilled Sr Business Systems Analyst with a balanced expertise of financial systems (UiPath, Workato, Orby AI, NetSuite, Salesforce, Concur, Expensify, Avalara, Vertex, Zip) You will be responsible for becoming a go-to SME for our business partners, initiating and delivering on large and complex projects, and partnership with other BSAs We are a high-performing team where everyone pitches in You will roll your sleeves up and help with support particularly during month/quarter end also spending time on internal testing to ensure release quality This role will collaborate with developers, engineers, and other BSAs within Samsara on strategic projects, This is a hybrid position requiring 3 days per week in our Bangalore office and 2 days working remotely Relocation assistance will not be provided for this role This position requires working hours in IST time zone, You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely, You are the architect of your own career: If you put in the work, this role wont be your last at Samsara We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment, Youre energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers, You want to be with the best: At Samsara, we win together, celebrate together and support each other You will be surrounded by a high-calibre team that will encourage you to do your best, In this role, you will: Identify and collaborate effectively with key ICs and leaders across Finance, IT, Sales, Supply Chain, Operations, FPA, and more to solve key business challenges through implementing best practice solutions which can include process change, configuration, automations and/or customization, Perform complex business and systems analysis work to provide forward-thinking, long-term technical solutions Understands business processes and solutions agnostic of specific systems and can document and articulate outcomes to both IT and business users as needed, Participate in cross-functional requirement sessions to elicit, document, and define business requirements to identify functional scope for enterprise-size projects Able to identify unspoken/ conflicting requirements and drive meaningful change even going against the grain (as needed), Drive design and system configuration within UiPath, Workato, Orby AI, NetSuite, Salesforce, Concur, Expensify, Avalara, Vertex, Zip and other key financial systems, Prepare and review documentation for current processes, pain points, and assumptions for finance systems and continuously identify opportunities that will streamline workflows and processes within accounting, Draw from your experience to recommend changes in development, maintenance, and system standards that improves the team and our usersexperience while delivering long-term scalability, Assist in the ongoing Automation projects, administration of NetSuite and other finance systems as part of a team effort, Maintain our critical business systems: coordinate system upgrade activity, respond to issues and incidents, and provide day-to-day administration of the critical business systems that drive our global finance operations, Support for key month/quarter-end close processes (on call), Champion, role model, and embed Samsaras cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices, Minimum requirements for the role: Bachelor's degree or comparable work experience 5+ years of relevant experience with the finance systems Experience with designing and supporting financial systems (UiPath, Workato, Orby AI, NetSuite, Salesforce, Concur, Expensify, Avalara, Vertex, Zip), Experience leading multiple Finance Systems projects & automations, Understanding of key financial business processes (Emphasis on Procure-to-Pay, Order-to-Cash, and Record-to-Report, automations in finance systems, additional modules are a plus!) An ideal candidate also has: Experience working with multiple implementations or enhancements within Financial systems UiPath, Workato, Orby AI, NetSuite, Salesforce, Concur, Expensify, Avalara, Vertex, Zip, Experience working with systems that handle sensitive data and with SOX controls and change management processes Work ethic: You do what it takes to make a project go well You are equally comfortable taking personal ownership of a task as delegating it, Prior knowledge and experience working in sprints and following Agile methodology Able to handle ambiguity and work effectively in a fast-paced and fluid environment for a mid to enterprise-sized organization At Samsara, we welcome everyone regardless of their background All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact, Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more Take a look at our Benefits site to learn more, Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities Please email accessibleinterviewing@samsara com or click here if you require any reasonable accommodations throughout the recruiting process, Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions In these cases, the job description will clearly indicate any working location requirements Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely All offers of employment are contingent upon an individuals ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable, Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers Please know we do not charge fees to applicants at any stage of the hiring process Official communication about your application will only come from emails ending in @samsara comor @us-greenhouse-mail io For more information regarding fraudulent employment offers, please visit our blog post here, Show more Show less

Senior Software Quality Engineering Functional

Bengaluru

5 - 7 years

INR 8.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Who We Are Samsara (NYSE: IOT) is the pioneer of the Connected OperationsCloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing and we are excited to help digitally transform their operations at scale, Working at Samsara means youll help define the future of physical operations and be on a team thats shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility As part of a recently public company, youll have the autonomy and support to make an impact as we build for the long term, About the role: Samsaras Quality Engineering (QE) team uses test engineering and data analysis skills to drive product quality so that our customers can realize the full benefits of our platform In addition to testing the product, the QE team seeks to cultivate a quality culture that produces best in class product reliability, usability, and performance across all of our product development teams, Samsaras mobile applications, APIs, and web platform enable our customers to enhance the safety, efficiency, and sustainability of their operations Were looking for an experienced Quality Engineering leader who will lead, coach, and manage our team of Fullstack, API, and Mobile Software Quality Engineers, This hybrid position requires 3 days per week in our Bengaluru office and 2 days working remotely This position is open to candidates based in India, relocation assistance will not be provided for this role, You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely, You are the architect of your own career: If you put in the work, this role wont be your last at Samsara We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment, Youre energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers, You want to be with the best: At Samsara, we win together, celebrate together and support each other You will be surrounded by a high-calibre team that will encourage you to do your best, In this role, you will: Develop and execute test plans, test cases, and test scripts for Salesforce applications, particularly focusing on CPQ and Sales Cloud functionalities, Collaborate with cross-functional teams including product management, development, and operations to ensure quality and timely delivery of features, Conduct functional, regression, integration, and performance testing for Salesforce applications, Identify, document, and track defects found during testing; ensure timely resolution, Automate testing scenarios to improve efficiency using tools such as Selenium, JUnit, or other relevant frameworks, Analyze requirements and provide feedback for improvement, ensuring robust quality throughout the software development lifecycle, Mentor and guide junior QA engineers in best practices and methodologies, Minimum requirements for the role: Bachelor's degree in Computer Science, Information Technology, or a related field, 5+ years of experience in Quality Engineering/testing, with at least 2 years of experience specifically with Salesforce CPQ and Sales Cloud, Proficiency in manual testing methodologies and experience in automated testing tools/frameworks, Strong understanding of Salesforce architecture, including objects, fields, and relationships in CPQ and Sales Cloud, Experience with defect tracking and test management tools (e-g, JIRA, TestRail), Excellent problem-solving skills and attention to detail, An ideal candidate also has: Salesforce certifications, particularly Salesforce Advanced Administrator, Salesforce CPQ Specialist, or Salesforce Sales Cloud Consultant, Experience in performance testing tools and techniques, Knowledge of Agile development methodologies and experience in working within Agile teams, Familiarity with CI/CD processes and tools (e-g, Jenkins, Bitrise), Strong communication skills with a collaborative mindset and the ability to work in a fast-paced environment, Ability to mentor and lead a team towards achieving high-quality standards, At Samsara, we welcome everyone regardless of their background All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact, Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more Take a look at our Benefits site to learn more, Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities Please email accessibleinterviewing@samsara , com or click here if you require any reasonable accommodations throughout the recruiting process, Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions In these cases, the job description will clearly indicate any working location requirements Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely All offers of employment are contingent upon an individuals ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable, Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers Please know we do not charge fees to applicants at any stage of the hiring process Official communication about your application will only come from emails ending in @samsara,comor @us-greenhouse-mail io For more information regarding fraudulent employment offers, please visit our blog post here,

Manager, Post Sales Systems Engineering

Bengaluru

10 - 15 years

INR 9.0 - 13.0 Lacs P.A.

Work from Office

Full Time

You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: Team Leadership & Development: Build, lead, mentor, and scale a high-performing Post-Sales Systems Engineering team in Bengaluru. Foster a culture of collaboration, innovation, accountability, and excellence, embedding Samsaras cultural principles within the India-based engineering team. Oversee resource allocation, performance management, and professional development for your engineering team. Post-Sales Systems Strategy & Technical Execution: Contribute to defining and executing the technical strategy for Post-Sales systems (e.g., Customer Support, Success, Experience platforms), collaborating with leadership to align with global business objectives and the customer journey. Support the design, development, implementation, and continuous improvement of robust and scalable solutions for post-sales functions by working closely with technical Subject Matter Experts (SMEs) and business partners. Drive the evolution and optimization of our customer-facing post-sales systems, ensuring they meet the needs of a rapidly growing business. Engineering & Operational Excellence: Establish, govern, and continuously enhance engineering best practices, coding standards, development lifecycles, and system performance for the Post-Sales Systems Engineering team. Oversee critical operational processes including incident management, Root Cause Analysis (RCA), problem resolution, and release management for post-sales systems. Cross-Functional Collaboration & Stakeholder Management: Collaborate effectively with global stakeholders across technology and business to define requirements, deliver impactful technology solutions, and ensure clear communication and alignment. Drive cross-functional initiatives and foster a shared vision for post-sales systems by leveraging strong influencing and communication skills. System & Vendor Management: Oversee the technical aspects of vendor relationships for post-sales technologies, ensuring top-notch tools and services. Establish, track, and report on key performance indicators (KPIs) for post-sales systems and engineering team delivery. Ensure all post-sales systems and engineering practices adhere to industry standards, legal requirements, and security best practices. Contribute to budget planning and management for post-sales systems engineering initiatives. Champion, role model, and embed Samsara s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Hire, develop and lead an inclusive, engaged, and high performing team. Minimum requirements for the role: Bachelors degree in Computer Science, Information Technology, Engineering, or a related field; Masters degree is a plus. Overall 10+ years and 3+ years of experience in engineering leadership or management roles, preferably with a focus on developing and supporting Post-Sales systems (e.g., Customer Support platforms like Salesforce Service Cloud, Zendesk; Customer Success platforms like Gainsight; and related CRM functionalities for post-sales operations). Proven experience in building, scaling, and managing engineering teams, preferably with experience establishing teams in India. Strong technical background with hands-on experience in systems design, software development, integrations, and database technologies relevant to enterprise business systems. 3+ years of technical expertise with a Service CRM, particularly Salesforce Service Cloud, Contact Center as a Service (CCaaS) platforms, integration technologies (e.g., Workato, Zapier, APIs, middleware), and relevant coding languages (e.g., Python, JavaScript, Apex). Experience in managing operations for business-critical systems, driving system stability, and promoting operational excellence through engineering solutions. Deep business acumen, exceptional strategic thinking, and problem-solving skills, with the ability to translate complex business requirements from post-sales functions into scalable technical solutions. Advanced influencing, interpersonal, communication, and collaboration skills, with a strong executive presence and proven experience working effectively with global cross-functional teams. A strong customer-centric mindset, with a passion for delivering value and an excellent customer experience through technology. Experience with Agile/Scrum methodologies and modern software development practices

Product Support Engineer

Bengaluru

5 - 10 years

INR 7.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Who we are About the role: Samsara Technologies India Private Limited is looking for an experienced support engineer to join our Global Technical Support organization as a Product Support Engineer - Safety. In this role, you will be responsible for resolving mission-critical issues across the entire Safety solutions stack, including full-stack, firmware, and hardware, ensuring system reliability and performance. You will provide debugging, failure analysis, and design feedback to our Software Engineering teams with the primary goal of improving product quality to ensure world-class customer experience. This role is a combination of troubleshooting and creative problem solving with a strong customer focus. We are looking for hands-on engineers who are passionate about Samsara s mission with an attitude to resolve issues with a sense of urgency. This role will have a dotted line to the Support Director based in India and will require you to work from our Bengaluru office as needed to handle on-site training. You must reside within a 1.5 hour commuting distance from the office. Relocation assistance will not be provided for this role. This is a hybrid position, based in our Bengaluru office, requiring you to participate in an on-call rotation schedule to triage and manage high-severity issues and outages. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: Identify and resolve cloud application issues for Samsara customers related to performance, roles & permissions, and reports Identify and resolve complex issues related to our Safety solution for post-sales customers across the mobile app, dashboard, and hardware products Analyze cloud data and logs to drive quality improvement Serve as a subject matter expert and educator to our global customer support team Analyze product support trends and partner with the R&D team to build a world-class customer solution Lead post-mortem analyses to identify learnings, root causes, systematic patterns that need attention, improvement opportunities, and relevant trends Collaborate with engineering teams to troubleshoot and resolve product issues, ensuring swift recovery from customer-facing outages and maintaining system reliability Champion, role model, and embed Samsara s cultural values (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: Bachelor s degree in computer science, software engineering, or related field 5+ years of experience in a technical role supporting products within distributed systems, utilizing a comprehensive solution stack across software and hardware, with cross-functional collaboration Proficient in data analytics tools like Databricks and Tableau Experience with SQL and Python Prior technical support experience required Strong problem-solving skills Fluent in English with excellent communication and customer service skills Resourceful, creative, and able to form strong relationships with R&D and product team Able to work in a fast-paced environment Experience in direct customer interaction, incident response, and 24/7 on-call support is essential An ideal candidate also has: 5+ years of experience in product support, software development or systems engineering for cloud based products Executive presence & communication - excellent written and verbal communication skills tailored to a senior leadership audience Ability to drive outcomes without authority - strong project management skills necessary to prioritize, delegate, and drive action across departments Operational urgency - you have hands-on experience delivering business results under tight timelines Technical know-how - you re comfortable interfacing with engineers, translating complex technical concepts into everyday language, and working with SaaS systems Levelheadedness - you re self-assured and calm amidst high pressure situations Strong bias for action, ability to deep-dive, insistence on the highest standards and work in a hyper-growth environment with shifting priorities .

Data Scientist

Bengaluru

6 - 11 years

INR 6.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Who we are About the role: Samsara Technologies India Private Limited is seeking a Data Scientist to advance our data-driven efforts in sales, marketing, and customer success. As part of the Data Science and AI team in Revenue Operations, this role focuses on designing and delivering predictive models, refining AI-based scripts to validate, augment, and test the accuracy of business critical data, and establishing the quality measurement, lineage, and input pipelines of that data. You ll collaborate closely with stakeholders in BizTech, Marketing, Sales, and Operations to unlock insights, automate processes, and enhance the operational efficiency of the sales organization. This hybrid position requires 3 days per week in our Bangalore office and 2 days working remotely. This position requires working hours in IST. Relocation assistance will not be provided for this role. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. You have an innate curiosity about how businesses work: One day you ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time. You want to be with the best: Samsara s high-performance culture means you ll be surrounded by the best and challenged to go farther than you have before. You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team. In this role, you will: Estimate revenue opportunity models and conduct impact analysis as part of the annual strategic planning cycle to guide GTM and investment decisions. Leverage LLMs and other AI tools to systematically validate account-level data, enabling dynamic quality measurement scores and continuous trust in business-critical data. Generate predictive models and triangulate from multiple inputs CRMs, web data, third-party signals to drive data accuracy and establish reliable sources of truth. Establish scalable data pipelines from internal systems to generate and sustain baseline data programs supporting cross-functional initiatives. Contribute to the development of predictive analytics tools , such as sales performance dashboards, pipeline forecasting models, and KPI frameworks, to enhance operational efficiency. Collaborate cross-functionally with Sales, Marketing Ops, BizTech, and Enablement teams to automate insights, enrich GTM execution, and accelerate business outcomes. Champion, role model, and embed Samsara s cultural principles Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team as we scale globally and across new offices. Minimum requirements for the role: Bachelor s or Master s degree in Computer Science, Data Science, Statistics, or a related field. 6+ years of experience in data science, AI engineering, or advanced analytics roles. Proficiency in Python, SQL, and tools such as Tableau for building analytics and dashboards. Experience developing and deploying ML models to support sales/revenue strategies. Hands-on experience with CRMs and sales/marketing data pipelines. Exposure to LLM-based tools and GenAI for data enrichment or automation tasks. Strong analytical, communication, and project management skills. An ideal candidate also has: Familiarity with MLOps tools (Docker, Kubernetes), model versioning, and deployment workflows. Experience with AI observability, monitoring, and guardrail implementation for responsible AI. Exposure to ETL/data engineering processes and modern cloud platforms (AWS preferred). Strong business acumen and curiosity to understand operational processes in physical industries, strong attention to detail. Experience analyzing B2B marketing channels, account-level data accuracy, and lifecycle optimization. Entrepreneurial mindset, able to work from 0 1 and iterate rapidly in ambiguous environments. #LI-Hybrid At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com or @us-greenhouse-mail.io . For more information regarding fraudulent employment offers, please visit our blog post here .

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Samsara Inc

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Software Development

San Francisco California

1001-5000 Employees

48 Jobs

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