Requirement : 8+ years of professional experience as a data engineer and 2+ years of professional experience as a senior data engineer Must have strong working experience in Python and its various data analysis packages Pandas / NumPy Must have strong understanding of prevalent cloud ecosystems and experience in one of the cloud platforms AWS / Azure / GCP . Must have strong working experience in one of the leading MPP Databases Snowflake / Amazon Redshift / Azure Synapse / Google Big Query Must have strong working experience in one of the leading data orchestration tools in cloud – Azure Data Factory / Amazon Glue / Apache Airflow Must have experience working with Agile methodologies, Test Driven Development, and implementing CI/CD pipelines using one of leading services – GITLab / Azure DevOps / Jenkins / AWS Code Pipeline / Google Cloud Build Must have Data Governance / Data Management / Data Quality project implementation experience Must have experience in big data processing using Spark Must have strong experience with SQL databases (SQL Server, Oracle, Postgres etc.) Must have stakeholder management experience and very good communication skills Must have working experience on end-to-end project delivery including requirement gathering, design, development, testing, deployment, and warranty support Must have working experience with various testing levels, such as, unit testing, integration testing and system testing Working experience with large, heterogeneous datasets in building and optimizing data pipelines, pipeline architectures Nice to have Skills : Working experience in DataBricks notebooks and managing DataBricks clusters Experience in Data Modelling tool such as Erwin or ER Studio Experience in one of the data architectures, such as Data Mesh or Data Fabric Has handled real time data or near real time data Experience in one of the leading Reporting & analysis tools, such as Power BI, Qlik, Tableau or Amazon Quick Sight Working experience with API integration General insurance / banking / finance domain understanding

Role : The SVP Operations will work closely with senior leaders and department heads to ensure operational excellence, foster continuous improvement, and drive long-term growth. The SVP will be responsible for overseeing and optimizing the day-to-day operational functions of office in India. Requirement : Proven experience of 15+ years in the IT industry and 5+ years in leadership roles in operation with managing teams of around 250+ people . Proven expertise in managing cross-functional teams and leading strategic initiatives. Strong understanding of the Indian business environment and workforce dynamics. Prior experience in healthcare IT , SaaS, or data interoperability is a strong plus. Demonstrated experience in P&L ownership, budgeting, and financial planning. Excellent leadership, communication, analytical, and decision-making skills. Responsibilities: Develop and execute the company's operational strategy in alignment with organizational goals. Lead the operational planning process, ensuring cross-functional alignment with company objectives. Identify and drive opportunities for innovation and operational efficiency across all departments. Oversee day-to-day operations across all business units, ensuring high levels of productivity and quality. Manage the operational budget, optimize resource allocation, and ensure cost effective operations. Lead, mentor, and develop a high-performing operations team, fostering a culture of collaboration, accountability, and continuous learning. Build and maintain strong relationships with senior leadership, department heads, and external partners. Work closely with other senior leaders in Sales, Marketing, Finance, HR, and IT to ensure seamless integration of operational processes across the organization. Provide strategic input to support new business initiatives, product launches, and expansion efforts. Collaborate with the HR department to optimize workforce planning and talent management for operational success. Generate regular operational reports and provide insights on performance, challenges, and opportunities to the CEO and Board of Directors. Responsible for overseeing the overall financial performance of the entire office, including revenue generation, cost management, budgeting, and driving profitability to meet or exceed financial targets; must have prior experience in P&L management Champion continuous improvement and process optimization initiatives to improve efficiency, reduce costs, and enhance service delivery.

Key Responsibilities : Interact with customers through email and calls to resolve queries and complaints Provide support on trading, portfolio management, and account-related issues Coordinate with internal departments to ensure timely resolution of customer queries Utilize customer service tools such as Freshdesk and CRM tools effectively Maintain adherence to Quality and Compliance Guidelines while delivering a prompt solution Exhibit quick decision-making abilities to respond to customer inquiries Ensure customer satisfaction through efficient and quality-driven service Maintain a positive, empathetic, and professional attitude toward customers at all times Key Requirements : Bachelor's degree is a must 1+ years of experience in a customer-handling role Excellent verbal and written communication skills in both English and Hindi Ability to multitask, prioritize, and manage time effectively A passion for going beyond the call of duty to assist customers Candidates with experience in stock broking, financial services, or a related field will be preferred