Inside Sales Coordinator

Job Title: Inside Sales Co-ordinator

Location:

Gender Preference:

Salary:

Key Responsibilities:

1. Sales Support & Documentation

• Assist the sales team in preparing accurate and timely quotations as per customer requirements.
  
• Process sales orders, generate invoices, and follow up on pending payments.
  
• Maintain and update customer databases, purchase history, and contact details for seamless operations.
  
• Handle data entry, documentation and proper filing of all sales-related documents.
  

2. Customer Communication & Relationship Management

• Respond to customer inquiries via phone and email, providing timely updates on orders.
  
• Ensure regular follow-up with clients to enhance satisfaction and maintain long-term business relationships.
  
• Address and resolve customer issues related to sales, delivery, or order status in a professional manner.
  

3. Coordination & Logistics Support

• Coordinate with the warehouse/logistics team to ensure timely and accurate delivery of products.
  
• Monitor stock levels and inform the sales team about product availability.
  
• Track shipments, update clients, and manage delivery-related concerns.
  
• Work closely with the purchase team to ensure timely availability of pending materials.
  

Qualifications & Experience:

• Bachelors degree in Business Administration, Marketing, Commerce, or a related field.
  
• 12 years of experience in Sales Coordination, Inside Sales, Customer Support, or similar administrative roles.
  
• Proficient in MS Office (Excel, Word, Outlook) and basic ERP/CRM systems.
  
• Strong communication skills, attention to detail, and ability to multitask.
  
• Good coordination and follow-up skills.
  

Skill Filter Questions (To be answered in the email):

• Experience in Sales Coordination / Inside Sales (in years):
  • Experience in Order Processing, Invoicing & Follow-ups (in years): • MS Excel / ERP / CRM Software Proficiency (Basic / Intermediate / Advanced): • Experience in Client Communication & Coordination (in years):