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Angel One
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Product Support Executive

Product Support Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Angel One

2 - 3 years

4 - 5 Lacs

Kolkata Mumbai New Delhi Hyderabad Pune Chennai Bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

Health insurance RCA Data analysis Excel External audit Product Support Executive Machine learning Wellness Operations SQL

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

About Angel One :

Angel One is one of India s fastest growing fin-techs, on a bold mission to make investing simple, smart, and inclusive for every Indian. With over 3+ crore clients, we re building at scale and building for impact.

Our Super App helps clients manage their investments, trade seamlessly, and access financial tools tailored to their goals. We are working to build personalized financial journeys for our clients, powered by new-age tech, AI, Machine Learning and Data Science.

We re a builder s company at heart. You ll have the space to experiment, the freedom to move with velocity, and the mandate to make bold, user-first decisions every single day.

The vibe? Think less hierarchy, more momentum. Everyone s got a seat at the table and a shot to build something that lasts.

Be part of a team that s moving fast, thinking big, and building for the next billion.

Why You ll Love Working at Angel One!

Ranked Top 20 Companies to Work in India:
We re proud to be recognized as one of the best workplaces, certified for 9 consecutive years.
Innovation Runs Deep:
From AI to real-time data infra, you ll work on tech that s ahead of the curve and solve problems that truly matter.
Build India s #1 Fintech Platform:
We re not just disrupting finance we re shaping how the next billion Indians access wealth.
Own It. Drive It. Scale It:
You ll have the freedom to lead, the resources to build, and the opportunity to leave your mark.

Job Title: Product Support Executive

Location: Bangalore

What you will do:

M anage internal and external issue tracking systems, including ticket creation, escalation, and conducting basic Root Cause Analysis (RCA) to identify underlying problems.
Perform competitive benchmarking of new and emerging competitors to identify market trends, strengths, and weaknesses.
Oversee post-onboarding vendor management, ensuring smooth operations, adherence to agreements, and addressing any ongoing issues.
Conduct basic data analysis using Microsoft Excel and SQL to support operational decision-making and reporting.
Coordinate closely with the Operations team to facilitate and ensure compliance with internal and external audit requirements.
Develop and maintain comprehensive documentation for operational processes, procedures, and systems.

Who You Are:

Proficiency in Microsoft Excel for data manipulation and analysis; basic SQL querying skills.
Experience of liaising effectively with various internal teams (e.g., Operations, Compliance, Product).
Excellent written and verbal communication skills, with a keen eye for detail in documentation.
Familiarity with Angle one and other popular broking platforms.
Ability to work independently and as part of a team in a fast-paced environment.

What s in it for You?

Flexible work model:
Whether you re remote, hybrid, or in-office, we trust you to work where you thrive and deliver with impact.
Empowered Growth:
We invest in your growth and empower you to explore your full potential.
Exceptional Benefits:
Our comprehensive benefits package includes health insurance, wellness programs, learning & development opportunities, and more.

For a deeper dive into our company culture and vision, explore our

Company Deck.

At Angel One, our thriving culture is rooted in Diversity, Equity, and Inclusion (DEI).

As an Equal opportunity employer, we wholeheartedly welcome people from all backgrounds irrespective of caste, religion, gender, marital status, sexuality, disability, class or age to be part of our team. We believe that everyone s unique experiences and viewpoints make us stronger together. Come and be a part of #OneSpace*, where your individuality is celebrated and embraced.

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Angel One

Financial Services

New Delhi

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Product Support Executive

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

About Angel One :

Why You ll Love Working at Angel One!

Ranked Top 20 Companies to Work in India:

Innovation Runs Deep:

Build India s #1 Fintech Platform:

Own It. Drive It. Scale It: