Job Summary: We're looking for an enthusiastic and proactive Product Support Engineer Intern to join our dynamic team. In this role, you'll play a key part in delivering product support to our global clients, ensuring they enjoy a smooth and efficient experience with our product offerings. You will have the chance to interact with customers globally and gain valuable exposure to various regions, including the USA, UK, Europe, Japan, China, Singapore, and India. Responsibilities include but are not limited to: · Lead the setup and execution of POCs for clients, ensuring alignment with business objectives. · Work closely with internal teams (product, project manager, sales and support) to ensure quality setup which is fully tested and ready for delivery. · Collaborate with internal stakeholders to understand requirements and tailor POC solutions that demonstrate the value of AI. · Ready to troubleshoot and resolve any technical challenges that arise during the POC phase. · Document the observation for product improvement, track the results from POC implementations to showcase the business impact of AI solutions. Requirements: · Minimum qualification: BTech or related branches. · Experience: 0-1 years of experience in a similar role in customer support or technical support. · Excellent written and verbal communication skills in English. · Ability to learn and use software systems like SmartWinnr effectively. · Proficiency with Gmail and Microsoft products (PowerPoint, Excel, Word). · Results-driven, self-starter with strong motivation and persistence. · A passion for helping others and providing exceptional support. What We Offer: · Mentorship from experienced professionals in the field. · Exposure to real-time projects and industry challenges. · Opportunities to develop both technical and professional skills. · A collaborative and innovative work environment. Job Types: Full-time, Internship Contract length: 6 months Pay: ₹8,000.00 per month Shift: Day shift Work Location: In person Expected Start Date: 10/06/2025

Role Description We are looking for a motivated, detail-oriented, and customer-focused Sales Operations Executive t o join our team in Hyderabad. This role is ideal for someone with 2 years of B2B sales experience, who is also interested in sales operations and enjoys managing key backend sales processes including documentation and coordination. You will play a key role in supporting the sales cycle through operational excellence, documentation handling, CRM management, and cross-functional collaboration Key Responsibilities Sales Operations & Documentation Maintain and update CRM (Pipedrive) with accurate lead, deal, and activity records. Prepare and manage sales documentation including NDAs, contracts, proposals, and agreements. Coordinate internally with legal or leadership teams for contract reviews and approvals. Ensure all sales documents are properly maintained, organized, and shared with relevant stakeholders. Track and support the execution of contracts, renewals, and onboarding documentation. Internal Collaboration & Reporting Collaborate with the sales team to support proposal creation and timely follow-ups. Work closely with the marketing team to ensure alignment in outreach communication and messaging. Share insights from documentation workflows and client queries to improve internal processes. Contribute to weekly reports, pipeline reviews, and forecasting sessions. Stay updated on SmartWinnr’s product features, client success stories, and industry trends. Requirements Professional Experience 2 years of experience in B2B or inside sales, with exposure to sales operations or documentation workflows. Proven ability to manage contracts, documentation, and cross-functional coordination. Skills & Tools Excellent communication, interpersonal, and organizational skills. Proficiency with CRMs (preferably Pipedrive), MS Office, and Google Workspace. Comfort with digital documentation tools and virtual communication platforms. Personal Attributes Highly proactive and self-driven with strong attention to detail. Quick learner with the ability to adapt in a fast-paced environment. Team player with a positive and growth-oriented mindset. What We Offer Opportunity to drive the growth strategy of a fast-scaling SaaS company. Work across diverse functions: marketing, sales, and product. Collaborative work environment focused on innovation and creativity. Professional development opportunities. Competitive salary and benefits package. Job Type: Full-time Pay: ₹9,774.49 - ₹34,402.90 per month Schedule: Day shift Work Location: In person

We are looking for a motivated and customer-focused Sales Development Representative to join our team in Hyderabad. This is an exciting opportunity for someone with 2 years of experience in B2B sales who is looking to grow in a fast-paced and innovative environment. In this role, you will be responsible for identifying prospects, engaging with potential clients, and driving sales opportunities from initial contact to qualification. Responsibilities include but are not limited to: Lead Generation & Client Engagement: Identify and reach out to potential clients through email, calls, and social platforms. Qualify leads through effective questioning and needs analysis. Schedule and support product demos with senior sales members. Sales Operations: Maintain accurate records of outreach activities, meetings, and pipeline progress in the CRM (Pipedrive). Follow up consistently with leads and ensure timely communication. Support proposal and quotation creation in collaboration with the sales team. Collaboration & Reporting: Work closely with the marketing team to align outreach campaigns. Contribute to weekly sales reports and team reviews. Stay updated on product features and customer use cases. Requirements: Professional Experience: 2 years of B2B sales or inside sales experience. Demonstrated ability to build client relationships and meet sales targets. Skills & Tools: Strong communication and interpersonal skills. Familiarity with sales tools, CRMs (preferably Pipedrive), and productivity platforms. Comfort with digital communication and virtual presentations. Personal Attributes: Proactive and self-driven with a passion for sales. Adaptable and quick to learn in dynamic environments. Team player with a positive attitude and growth mindset. Job Type: Full-time Pay: ₹9,616.35 - ₹40,523.60 per month Schedule: Day shift Work Location: In person

Role Description We are looking for a motivated, detail-oriented, and customer-focused Sales Operations Executive t o join our team in Hyderabad. This role is ideal for someone with 2 years of B2B sales experience, who is also interested in sales operations and enjoys managing key backend sales processes including documentation and coordination. You will play a key role in supporting the sales cycle through operational excellence, documentation handling, CRM management, and cross-functional collaboration Key Responsibilities Sales Operations & Documentation Maintain and update CRM (Pipedrive) with accurate lead, deal, and activity records. Prepare and manage sales documentation including NDAs, contracts, proposals, and agreements. Coordinate internally with legal or leadership teams for contract reviews and approvals. Ensure all sales documents are properly maintained, organized, and shared with relevant stakeholders. Track and support the execution of contracts, renewals, and onboarding documentation. Internal Collaboration & Reporting Collaborate with the sales team to support proposal creation and timely follow-ups. Work closely with the marketing team to ensure alignment in outreach communication and messaging. Share insights from documentation workflows and client queries to improve internal processes. Contribute to weekly reports, pipeline reviews, and forecasting sessions. Stay updated on SmartWinnr’s product features, client success stories, and industry trends. Requirements Professional Experience 2 years of experience in B2B or inside sales, with exposure to sales operations or documentation workflows. Proven ability to manage contracts, documentation, and cross-functional coordination. Skills & Tools Excellent communication, interpersonal, and organizational skills. Proficiency with CRMs (preferably Pipedrive), MS Office, and Google Workspace. Comfort with digital documentation tools and virtual communication platforms. Personal Attributes Highly proactive and self-driven with strong attention to detail. Quick learner with the ability to adapt in a fast-paced environment. Team player with a positive and growth-oriented mindset. What We Offer Opportunity to drive the growth strategy of a fast-scaling SaaS company. Work across diverse functions: marketing, sales, and product. Collaborative work environment focused on innovation and creativity. Professional development opportunities. Competitive salary and benefits package. Job Type: Full-time Pay: ₹9,774.49 - ₹34,402.90 per month Schedule: Day shift Work Location: In person

We are seeking a detail-oriented and customer-focused Product Support Executive to join our team in Hyderabad. This role involves supporting global customers during pilot, implementation, and post-go-live phases by ensuring smooth product adoption and issue resolution. You will work cross-functionally with internal teams to address client queries, provide timely support, and help maintain a positive customer experience. This is a critical role for individuals who thrive in dynamic environments and are open to working rotational shifts. Key Responsibilities Customer Engagement & Support Provide first-level support to customers during onboarding, implementation, and post-implementation stages. Respond to and resolve customer queries through email, chat, and calls with a consultative and solution-oriented approach. Product Understanding & Troubleshooting Maintain a thorough understanding of SmartWinnr’s features, updates, and functionality. Identify and troubleshoot product issues, escalating to the appropriate internal teams when required. Documentation & Process Adherence Maintain detailed records of customer interactions and resolutions using internal tools. Follow defined processes for issue tracking, escalation, and communication. Internal Collaboration Work closely with the product and engineering teams to relay feedback and recurring issues. Coordinate with the Customer Success team for smooth handovers and ongoing account support. Requirements Education Bachelor’s degree in B.Tech, BCA, B.SC or a related field. Professional Experience 1–3 years of experience in a customer or product support role, preferably in a SaaS or tech environment. Experience working in with global clients is an added advantage Experience & comfortable working in night shifts. Skills & Tools Strong written and verbal communication skills in English. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace tools. Ability to learn and work with web-based platforms and support tools. Personal Attributes Self-motivated with a high sense of ownership and accountability. Strong analytical and problem-solving abilities. Flexible and willing to work rotational and night shifts as required. What We Offer Competitive compensation and benefits package. Opportunity to work with a global SaaS platform impacting enterprise sales teams. A collaborative and fast-paced environment with room for learning and growth. Cross-functional exposure across product, engineering, and customer success teams. Job Type: Full-time Pay: Up to ₹500,000.00 per year Benefits: Provident Fund Shift: Rotational shift Work Location: In person

We are seeking a detail-oriented and customer-focused Product Support Executive to join our team in Hyderabad. This role involves supporting global customers during pilot, implementation, and post-go-live phases by ensuring smooth product adoption and issue resolution. You will work cross-functionally with internal teams to address client queries, provide timely support, and help maintain a positive customer experience. This is a critical role for individuals who thrive in dynamic environments and are open to working rotational shifts. Key Responsibilities Customer Engagement & Support Provide first-level support to customers during onboarding, implementation, and post-implementation stages. Respond to and resolve customer queries through email, chat, and calls with a consultative and solution-oriented approach. Product Understanding & Troubleshooting Maintain a thorough understanding of SmartWinnr’s features, updates, and functionality. Identify and troubleshoot product issues, escalating to the appropriate internal teams when required. Documentation & Process Adherence Maintain detailed records of customer interactions and resolutions using internal tools. Follow defined processes for issue tracking, escalation, and communication. Internal Collaboration Work closely with the product and engineering teams to relay feedback and recurring issues. Coordinate with the Customer Success team for smooth handovers and ongoing account support. Requirements Education Bachelor’s degree in B.Tech, BCA, B.SC or a related field. Professional Experience 1–3 years of experience in a customer or product support role, preferably in a SaaS or tech environment. Experience working in with global clients is an added advantage Experience & comfortable working in night shifts. Skills & Tools Strong written and verbal communication skills in English. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace tools. Ability to learn and work with web-based platforms and support tools. Personal Attributes Self-motivated with a high sense of ownership and accountability. Strong analytical and problem-solving abilities. Flexible and willing to work rotational and night shifts as required. What We Offer Competitive compensation and benefits package. Opportunity to work with a global SaaS platform impacting enterprise sales teams. A collaborative and fast-paced environment with room for learning and growth. Cross-functional exposure across product, engineering, and customer success teams. Job Type: Full-time Pay: Up to ₹500,000.00 per year Benefits: Provident Fund Shift: Rotational shift Work Location: In person

We are looking for a motivated, detail-oriented, and customer-focused Sales Operations Executive to join our team in Hyderabad. This role is ideal for someone with 2 years of B2B sales experience, who is also interested in sales operations and enjoys managing key backend sales processes including documentation and coordination. You will play a key role in supporting the sales cycle through operational excellence, documentation handling, CRM management, and cross-functional collaboration. Key Responsibilities Sales Operations & Documentation Maintain and update CRM (Pipedrive) with accurate lead, deal, and activity records. Prepare and manage sales documentation including NDAs, contracts, proposals, and agreements. Coordinate internally with legal or leadership teams for contract reviews and approvals. Ensure all sales documents are properly maintained, organized, and shared with relevant stakeholders. Track and support the execution of contracts, renewals, and onboarding documentation. Internal Collaboration & Reporting Collaborate with the sales team to support proposal creation and timely follow-ups. Work closely with the marketing team to ensure alignment in outreach communication and messaging. Share insights from documentation workflows and client queries to improve internal processes. Contribute to weekly reports, pipeline reviews, and forecasting sessions. Stay updated on SmartWinnr’s product features, client success stories, and industry trends. Requirements Professional Experience 2 years of experience in B2B or inside sales, with exposure to sales operations or documentation workflows. Proven ability to manage contracts, documentation, and cross-functional coordination. Skills & Tools Excellent communication, interpersonal, and organizational skills. Proficiency with CRMs (preferably Pipedrive), MS Office, and Google Workspace. Comfort with digital documentation tools and virtual communication platforms. Personal Attributes Highly proactive and self-driven with strong attention to detail. Quick learner with the ability to adapt in a fast-paced environment. Team player with a positive and growth-oriented mindset. What We Offer Opportunity to drive the growth strategy of a fast-scaling SaaS company. Work across diverse functions: marketing, sales, and product. Collaborative work environment focused on innovation and creativity. Professional development opportunities. Competitive salary and benefits package. Job Type: Full-time Pay: ₹800,000.00 - ₹1,000,000.00 per year Schedule: Day shift Work Location: In person