Product Owner-US Healthcare

• Healthcare Domain Expertise
• RCM: Deep knowledge of healthcare revenue cycle processes, including claims processing, billing, and payment workflows.
• EDI: Expertise in EDI standards (e.g., X12, HL7) used for healthcare data exchange between providers, payers, and other entities.
• Clearinghouse Operations: Practical experience with clearinghouse functions, such as claims validation, routing, and format translation across systems.
• Healthcare Data Exchange: Proficiency in managing complex healthcare data exchange, ensuring accuracy and handling high transaction volumes.
• Product Management Mastery
• Product Vision and Strategy: Ability to define a clear product vision and strategy aligned with business goals and customer needs.
• Roadmap Planning and Prioritization: Skill in developing and managing product roadmaps, prioritizing features to balance short-term and long-term goals.
• Product Lifecycle Management: Experience overseeing the full product lifecycle, from ideation and development to launch and ongoing improvement.
• Backlog Ownership: Competence in defining, prioritizing, and refining the product backlog to maximize value delivery.
• Agile Methodologies
• Scrum Mastery: Strong understanding of Scrum principles, with the ability to lead agile ceremonies (e.g., sprint planning, reviews, retrospectives).
• Cross-Functional Collaboration: Ability to work effectively with developers, designers, QA, and other team members in an agile environment.
  

• Global Impact: Your work from Bengaluru will directly support and impact the lives of millions of US citizens.
• Innovation Hub: Bengaluru, the tech hub of India, is where your ideas will come to life, contributing to cutting-edge solutions in healthcare technology.
• Collaboration: Engage with a diverse and global team, fostering an environment where collaboration knows no boundaries.
• Career Growth: Values your growth journey. With us, you’ll find opportunities to expand your skill set and advance your career.
• Work-Life Balance: Embrace a work culture that values work-life balance, offering flexibility and support to ensure your well-being.
  

• You will be part of a leading health information network in the United States, processing more than 13 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide.
• You will work with a technology and business professionals team in Bengaluru, transforming healthcare delivery through innovation and collaboration.
• You will develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.
  

• Developing and prioritizing stories based on understanding the overall business benefit and the relative cost of each piece of work while clearly defining the acceptance criteria for each story.
• Acting as the “voice of the customer” while keeping the big picture in mind (preventing customers and users from getting into unnecessary short-term product development trade-offs).
• Managing and grooming the backlog to add, delete or modify user stories on a regular basis ensuring the customer team is properly prepared for kick-off.
• Actively participating in release planning, ensuring that the scope of monthly release demos remains realistic with respect to the capacity of the team.
• Monitoring progress and minimizing scope changes mid-stream.
• Ensuring usability testing is done regularly and feedback incorporated is in alignment with the charter.
• Prioritizing log defects, forming the acceptance criteria, and developing test cases.
• Participating in acceptance testing for every release and confirming the developed product is acceptable to the end user.
• Keeping the product charter updated, ensuring the “customer team” agrees on priorities and acceptance while communicating the impact of changes, aligning the whole team around it.
• Verifying that the customer deliverables of wireframes, design, and acceptance tests are consistent and agreed upon.
  

Requirements

• 5-7 years of experience in US Healthcare (RCM, Clearinghouse, EMR/EHR systems, Claims, Patient Access, etc.).
• 2-3 years of progressive work experience in a product role; designing business processes, process mapping, working on process improvement initiatives, and business system design.
• A demonstrated mastery of using flowcharting tools.
• Strong analytical skills, including a thorough understanding of how to interpret business needs to translate them into application and operation requirements.
• Excellent verbal and written communication skills.
• Experience building products in an agile environment.