We are seeking a seasoned
Product Owner (PO)
with 5+ years of experience to lead the
API integration
efforts for a
customer-facing claims and billing management solution
. This role is critical in driving the delivery of business value by representing the voice of the customer and the organization. The PO will work closely with the
development team
,
distribution team
, and
stakeholders
, including executive leadership, to define, prioritize, and deliver features that align with strategic goals.Experience in
Property & Casualty (P&C) Insurance
,
claims
,
billing
, and
broker portal development
is highly preferred.
Key Responsibilities
Product Ownership & Strategy
- Define and communicate the product vision and roadmap, ensuring alignment with business and customer needs.
- Collaborate with stakeholders to prioritize features and user stories that deliver maximum value.
- Own and manage the product backlog, ensuring clarity, prioritization, and actionable acceptance criteria.
- Contribute to product KPIs and manage products with low to medium strategic complexity.
API Integration & Technical Collaboration
- Lead the design and delivery of secure, scalable RESTful APIs for claims submission, tracking, billing, and document management.
- Work closely with developers, architects, and QA teams to ensure technical feasibility and high-quality implementation.
- Translate business requirements into technical specifications and user stories.
Agile Delivery & Team Collaboration
- Actively participate in Agile ceremonies including sprint planning, retrospectives, demos, and daily stand-ups.
- Work daily with the Agile squad to clarify requirements, remove roadblocks, and maintain alignment with product strategy.
- Collaborate across squads and technologies to ensure seamless integration and delivery.
Stakeholder Engagement & Communication
- Serve as the primary liaison between business stakeholders, distribution teams, and the development squad.
- Ensure continuous communication and alignment on priorities, timelines, and expected outcomes.
- Support customer-driven design and usability testing efforts.
Compliance, Viability & Innovation
- Monitor product health and ensure long-term viability by balancing short-term delivery with strategic outcomes.
- Analyze feasibility, cost of delay, and regulatory constraints to inform prioritization.
- Contribute to innovation through market and industry analysis, especially within the insurance domain.
Required Skills & Experience
- Minimum 5 years of experience in product ownership, business analysis, or related roles.
- Proven experience working with Agile development teams and managing API-driven products.
- Hands-on experience in P&C Insurance Domain, preferably in claims and billing systems.
- Experience building and managing Broker Portals and working with distribution teams.
- Strong understanding of RESTful APIs, OAuth, JSON, and integration best practices.
- Excellent communication, stakeholder management, and decision-making skills.
- Familiarity with tools like JIRA, Confluence, Postman, and Swagger.
Preferred Qualifications
- Bachelor’s degree in Computer Science, Business, or related field.
- Certifications such as CSPO, PSPO, or SAFe PO/PM.
- Experience in the insurance industry, especially in customer-facing digital platforms.
- Experimental mindset with a passion for solving complex problems and driving innovation.
Skills: product owner,teams,agile,communication,insurance,api,integration,management,customer
