Job
Description
Location: Gurugram Experience: 5+ years Role Expectations: Own and deliver digital transformation projects from concept to launch — acting as the bridge between business and tech. Gather requirements from cross-functional stakeholders (Sales, Ops, Marketing) and translate them into clear product specs/user stories. Prioritize and manage the product backlog across digital initiatives — internal automation tools, web/app platforms, and e-commerce solutions. Coordinate with design, development, and data teams to ensure timely, high-quality delivery. Monitor product adoption and continuously optimize workflows using data, user feedback, and business KPIs. Identify and implement automation opportunities in customer experience, revenue channels, and operations. Manage vendor/partner relationships and ensure timely execution of collaborative projects. Build internal tools, dashboards, and systems that improve decision-making and process efficiency. Must Have Skills: 5+ years of experience in digital product management, digital transformation, or tech project delivery. Proven experience in managing web/mobile platforms, internal tools, and automation projects. Understanding of SDLC, agile methodology, and stakeholder communication. Familiarity with low-code/no-code tools, APIs, data platforms, and CRM systems is a plus. Strong ability to translate business pain points into product features or automation workflows. Cross-functional leadership with the ability to balance stakeholder asks with tech feasibility. Clear focus on ROI, operational metrics, and data-driven decision-making. Excellent communication and documentation skills. Proactive ownership, adaptability, and bias for action. Strong problem-solving and decision-making skills under ambiguity. Show more Show less
