Product Manager

Responsibilities

• Managing the entire product line life cycle from strategic planning to tactical activities
• Research customer and market needs and requirements
• Write requirements in Agile Methodology and create wire frames
• Fulfil scrum duties of a Product Manager as needed, including conducting sprint planning and reviewing meetings, authoring stories and maintaining the product backlog
• Establish and maintain the product roadmap by prioritizing solutions to align with business goals
• Daily interaction with software developers and testers.
• Work with Marketing to produce product collateral and sales tools
• Train both Sales Support and Technical Support in the use and operations of the product
• Conduct product demonstrations for partners and key prospects
• Occasionally support Pre-Sales team during the sale process including possible assistance in the demonstration and deployment of the product (typically only for large opportunities or key accounts)
• Attend Industry Conferences and Trade Shows and deliver presentations as required
• Maintain current knowledge of competitive product positioning, feature sets and messaging
• Conduct hands-on and external analysis of competitive products
  

Qualifications

• Minimum 3 years’ experience as a Product Manager in an Enterprise Software company
• Good technical knowledge of IP related networks, architecture, design and management as it relates to telecommunications and managed hosting industries
• Demonstrated understanding of software development and product life cycle
• Excellent writing, communications, customer service and interpersonal skills
• Confidence and ability to interface professionally with a wide spectrum of customers
• Polish and professionalism in creating and delivering presentations and training sessions to a diverse set of groups, customizing messaging to suit the audience
• Ability to effectively conduct formal and informal training sessions or presentations.
• Solid multi-tasking and problem resolution abilities
• Ability to effectively and efficiently instruct and guide customers on-site, online, and via telephone is essential
• Ability to prioritize and manage time effectively
• Quick learner with desire to learn new tools and techniques
• Demonstrated ability to work independently and partner effectively within and outside your immediate team to achieve desired business results
• Experience in agile software development methodology
• MBA + Computer Science or Engineering degree a plus
• Solid understanding of the latest software technologies, trends and strategies
• macOS, Linux, and Windows Server experience a plus
• Completion of Pragmatic Marketing’s “Practical Product Management” course a plus
• This position requires some travel (must maintain a valid passport at all times)