Product Manager

Policybazaar.com

0 years

0 Lacs

gurugram haryana india

Posted:5 hours ago| Platform:

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Skills Required

drive crm efficiency support analytics chat training data leadership visual experimentation statistics engineering mathematics excel scripting sql metrics analysis communication

Work Mode

On-site

Job Type

Full Time

Job Description

Some of the key areas of initial responsibilities would be:

Drive changes, enhancements in CRM product used by our sales agents to drive their efficiency and support them in any way that makes their work easier
Improving on current calling and lead allocation logics driven by analytics so as to improve business top line
Making sales processes like inbound calling, IVR, chat process more efficient for a better customer experience
Helping with providing strategic inputs for functions like training, customer communications
Liaison with data science team to incorporate their capabilities for a more scientific decision making in the sales process
Deliver effective presentations of findings and recommendations to multiple levels of leadership, creating visual displays of quantitative information
Enable the culture of product experimentation by working closely with the product managers, and draw insights
Designing and executing contests and incentives for sales team to drive higher performance

Preferred Qualifications for the role are

BA/B.Tech or Master's degree with an emphasis on coursework of a quantitative nature (e.g., Statistics, Computer Science, Engineering, Mathematics, Management)
Ability to manage a team of analysts and product managers and work closely with the engineering team
Thorough knowledge and working capability and excel, experience in scripting with SQL is a plus
Deep interest and aptitude in data, metrics, analysis and trends
Distinctive problem-solving skills
Capable of translating analysis results into product & business recommendations
Strong communication skills

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