Product Manager III

Job Description

Position Summary... What you'll do... About the Team: We are part of Walmart’s International eCommerce organization, building customer-first post-purchase experiences across our global markets including Canada, Mexico, and Chile. Our mission is to make every step after the "Buy" button—order tracking, cancellations, returns, and refunds—simple, seamless, and stress-free for millions of customers around the world. About the Role: As a Product Manager III, you will help define, build, and improve post-purchase customer journeys across multiple countries. You will collaborate with engineering, design, business, and operations teams to solve real customer problems—ranging from “Where is my order?” to “How do I get a refund fast?”—while driving measurable improvements in customer satisfaction and operational efficiency. This is a great opportunity for someone looking to learn and grow in a global-scale product environment while delivering meaningful impact on everyday customer experiences. What you’ll do: Own and improve key parts of the post-purchase experience, such as order tracking, cancellations, returns, or refunds. Translate customer pain points and business needs into clear product requirements. Work closely with engineering teams to deliver high-quality product solutions in an agile environment. Partner with design, analytics, and operations teams to validate ideas, run experiments, and refine product features. Analyze product data, customer feedback, and industry benchmarks to continuously improve and prioritize roadmap decisions. Balance user experience with business goals across different international markets, each with its own constraints and opportunities. What you’ll bring: 2–4 years of product management experience in a digital or technology-driven company. Experience solving customer-facing problems, ideally in domains like eCommerce, logistics, or consumer platforms. Ability to structure ambiguity, collaborate cross-functionally, and communicate ideas with clarity. Analytical thinking with a working knowledge of tools such as SQL, Excel, or dashboards (nice to have). Empathy for users and a strong drive to improve their experience. Preferred Qualifications: Experience working in e-commerce, quick commerce, logistics, or supply chain domains. Prior exposure to international or multi-market product development is a plus. Strong academic background and/or experience in a fast-paced product-focused environment. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Flexible, hybrid work We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives. Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone. At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor’s degree in computer science, engineering, or related area and 3 years’ experience in product management. Option 2: 5 years’ experience in product management or related area. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Master’s degree in Computer Science, Engineering, Business Administration, or related area and 2 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products Masters: Business Administration Primary Location... Pardhanani Wilshire Ii, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India R-2158103 Show more Show less