Looking for an experienced Product Manager who can lead product strategy, innovation, and technical evolution of the India Handmade platform built on Magento 2.4.5 and modern cloud technologies like RabbitMQ, Docker, Kafka, MySQL 8, and MariaDB, PHP 8.2+. India Handmade is a flagship digital multi- vendor commerce initiative designed to empower Indian artisans, weavers, and craftspeople by providing a nationwide online marketplace for authentic handmade products.
Key Responsibilities
- Define and drive the product vision, strategy, and roadmap for the platform built on Magento 2.4.5.
- Collaborate with cross-functional teams(engineering, design, operations, and marketing) to translate business goals into product features and enhancements.
- Oversee the end-to-end product lifecycle, from conceptualization to launch, ensuring timely and high-quality delivery.
- Evaluate and integrate modern cloud and backend technologies including RabbitMQ, Docker, Kafka, MySQL 8, and MariaDB to enhance scalability and performance.
- Analyze user feedback, market trends, and platform analytics to identify opportunities for innovation and continuous improvement.
- Manage stakeholder expectations and ensure alignment between technical capabilities and business priorities.
- Ensure an optimized multi-vendor marketplace experience, balancing artisan empowerment with customer satisfaction.
- Monitor key product KPIs (conversion, engagement, uptime, retention) to drive continuous improvement and ROI.
Product Vision, Strategy & Roadmap
- Define the long-term product vision for IndiaHandmade.
- Develop feature roadmap aligned with Digital India objectives.
- Conduct market research, stakeholder studies and user analysis.
Requirements Gathering & Documentation
- Create PRDs, user stories, epics and acceptance criteria.
- Coordinate with ministries, artisans and field teams.
- Maintain a well-structured product backlog.
Marketplace & E-Commerce Expertise
- Define and drive the product vision, strategy, and roadmap for the India Handmade platform built on Magento 2.4.5.
- Collaborate with cross-functional teams(engineering, design, operations, and marketing) to translate business goals into product features and enhancements.
- Oversee the end-to-end product lifecycle, from conceptualization to launch, ensuring timely and high-quality delivery.
- Evaluate and integrate modern cloud and backend technologies including RabbitMQ, Docker, Kafka, MySQL8, and MariaDB to enhance scalability and performance.
- Analyze user feedback, market trends, and platform analytics to identify opportunities for innovation and continuous improvement.
- Manage stakeholder expectations and ensure alignment between technical capabilities and business priorities.
- Ensure an optimized multi-vendor marketplace experience, balancing artisan empowerment with customer satisfaction.
- Monitor key product KPIs (conversion, engagement, uptime, retention) to drive continuous improvement and ROI.
Cloud, Scalability & High-Performance Platform
- Architects and enables a cloud-native, scalable platform capable of supporting high-volume eCommerce traffic.
- Ensures low-latency performance, 99.9% uptime, and robust monitoring across all environments.
- Collaborates with DevOps teams to implement automated scaling, CI/CD pipelines, and real-time alerting.
- Continuously evaluates cost efficiency, performance metrics, and infrastructure resilience to ensure optimal resource utilization.
Execution, Delivery& Agile Leadership
- Acts as Product Owner for Agile teams, defining product vision, priorities, and success metrics.
- Demonstrates expertise in Agile and Scrum frameworks, including Epic definition, Sprint planning, and iterative delivery.
- Leads sprint planning, backlog refinement, and release management to ensure predictable delivery cycles.
- Oversees UAT and production rollout, ensuring seamless deployment and stakeholder readiness.
- Facilitates cross-team communication between business, design, and engineering for faster decision-making.
- Uses product analytics and feedback loops to guide roadmap evolution and validate hypotheses.
Qualification and Experience
- Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field.
Over 10 years
of proven experience in eCommerce product management and large-scale digital platform delivery.- Demonstrated success in defining strategy, launching features, and scaling platforms that drive measurable impact.
Desirable Experience
- In-depth expertise in Magento 2.4.5+architecture, performance optimization, extension development, and customization for high-traffic commerce systems.
- Strong technical proficiency in PHP 8.2+, MySQL 8, MariaDB ,RabbitMQ, Docker, Git, Composer, OpenSearch, Redis, ActiveMQ Artemis, Valkey, and Nginx.
- Proven experience with major cloud platforms (AWS, Azure, GCP) including scalable deployments, CI/CD automation, monitoring, and observability tools.
- Deep understanding of modern backend architectures, including APIs, microservices, caching frameworks, CDN integration, and enterprise-grade security best practices.
- Experience working on government or public-sector digital transformation initiatives is a strong advantage.
- Demonstrated collaboration with cross-functional teams (UI/UX, QA, DevOps, Engineering) to ensure seamless delivery pipelines and product stability.
- Prior experience with multivendor handicraft and handloom e-commerce ecosystems, with an understanding of artisan workflows, diverse craft-based catalogs, seller onboarding, and marketplace operations.
