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Product Consultant

Product Consultant

Kovai.co

3 years

5 - 6 Lacs

coimbatore

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

software saas technology azure engineering optimization governance consulting provisioning tooling analyze pricing support deployment configuration analytics diagnostics reliability enablement onboarding training reporting sql monitoring management troubleshooting communication engagement analysis certifications integration logic

Work Mode

On-site

Job Type

Part Time

Job Description

Kovai.co is a catalyst, sparking a revolution in the world of enterprise software and B2B SaaS, we are a technology powerhouse delivering best-in-class enterprise software and game-changing SaaS solutions across industries.

At Kovai.co, we're rewriting the B2B landscape by empowering over 2,500 businesses worldwide with our award-winning SaaS solutions. Our Products:

Biztalk360
Turbo360
Document360

“UK headquarters. Indian innovation. Global impact.”

Our journey has been nothing short of remarkable, having witnessed exponential growth and profitability right from our inception.

We are on track towards $30 million in annual revenue – and we're just getting started.

Kovai.co is fueled by a tribe of thoughtful helpers, obsessed with empowering customers, uplifting colleagues, and igniting our own journeys.

Redefining tech is our game. Are you in? Join Kovai.co – where passion meets purpose.

About the Role

We are looking for a technically skilled and customer-focused Technical Consultant – Azure to join our team. This role is ideal for someone who enjoys hands-on Azure engineering, has a passion for cloud cost optimization (FinOps), and thrives in a customer-facing, consultative environment.

You’ll work directly with customers to help them understand, monitor, and optimize their Azure costs and infrastructure, using our FinOps-focused platform. This is a unique opportunity to combine technical delivery, Azure expertise, and cost governance consulting while working closely with product, engineering, and sales teams.

Key Responsibilities

Azure & FinOps Consulting

Provide expert guidance to customers on:
- Azure resource provisioning and infrastructure architecture
- Cost optimization best practices and cost-aware architecture
- FinOps principles and tooling for visibility, accountability, and control
Help customers use our product to:
- Track and analyze Azure spend
- Identify inefficiencies in infrastructure or pricing tiers
- Implement governance around budget and usage policies

Technical Support & Troubleshooting

Assist with deployment and configuration of our Azure-based product
Troubleshoot technical issues across infrastructure and monitoring
Set up Azure Monitor, Log Analytics, and diagnostics pipelines
Provide actionable recommendations to improve reliability and cost efficiency

Customer Enablement & Success

Work with customers through onboarding, trials, and ongoing support
Translate customer needs into solution designs using our product
Contribute to customer training resources, runbooks, and best practice guides

Product Collaboration

Work closely with engineering and product teams to:
- Share customer feedback and feature requests
- Assist with QA or technical validation of new product capabilities
- Help refine FinOps reporting, dashboards, and recommendations

Sales & Pre-sales Support

Support technical discussions during customer evaluations or trials
Provide demos and walkthroughs showcasing cost optimization features
Act as a trusted advisor to both technical and non-technical stakeholders

Required Skills & Experience

3–5+ years working with Microsoft Azure, including:
- Infrastructure deployment (VMs, App Services, SQL, Functions)
- Monitoring with Azure Monitor and Log Analytics
Exposure to Azure governance and cost tools:
- Azure Cost Management + Azure Advisor
Experience working with customers in a consultative or support role
Strong troubleshooting, communication, and stakeholder engagement skills

Preferred / Nice to Have

Understanding of FinOps principles and cost allocation models
Awareness of Azure pricing structures (SKUs, reservations, commitment tiers)
Experience with tools such as:
- Azure Pricing Calculator, Cost Analysis, Budgets, Policy
- 3rd-party cost optimization platforms (CloudHealth, Cloudability, etc.)
Azure Certifications (AZ-104, AZ-305, AZ-400, FinOps Certified Practitioner)
Exposure to Azure Integration Services (Functions, Logic Apps, Event Grid)

Equal Opportunities:
Kovai.co is committed to building a workforce that reflects the richness of our society. We believe in fostering a culture of belonging and respect for all. Kovai.co stands firmly against discrimination, ensuring equal opportunity for everyone to build a successful career.

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Product Consultant