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Procure To Pay Service Delivery Manager

Procure To Pay Service Delivery Manager

Capgemini

55 years

0 Lacs

Noida Uttar Pradesh India

Posted:3 days ago| Platform:

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Skills Required

service collaborative technology coaching leadership drive teamwork payments compliance controls regulations support audits documentation resolve standardization automation efficiency procurement mentoring management monitoring governance development ids strategy design engineering ai data

Work Mode

Remote

Job Type

Full Time

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR PROFILE

We are seeking a dynamic and results-driven professional to lead and inspire a small to medium-sized team. In this role, you will be responsible for ensuring strict adherence to Service Level Agreements (SLAs) while delivering exceptional service quality to our clients. You will champion continuous improvement initiatives, foster a collaborative team environment, and provide regular coaching and constructive feedback to team members.You will also serve as a key liaison, building strong relationships with internal stakeholders and client leadership at both the local (country) and regional levels. Your ability to drive performance, promote teamwork, and maintain high service standards will be critical to success in this role.

In this role you will play a key role in:

Manage and execute timely, accurate payments to vendors, employees, and stakeholders, ensuring adherence to company policies, payment terms, and regulatory requirements.
Ensure compliance with internal controls, SOX, and tax regulations. Support internal and external audits by maintaining accurate documentation and providing necessary explanations.
Investigate and resolve payment failures, duplicate payments, and bank rejections. Monitor and reconcile payment batches, bank files, and clearing accounts.
Drive process standardization, automation, and continuous improvement initiatives to enhance operational efficiency and reduce manual effort.
Act as a key point of contact for internal (AP, Treasury, Procurement) and external stakeholders, resolving issues and ensuring high levels of customer service.

YOUR PROFILE

Lead and develop high-performing teams, providing coaching, mentoring, and performance management. Define career paths and align team goals with service delivery excellence.
Ensure effective allocation and monitoring of work through strong governance and control mechanisms. Maintain and update Standard Operating Procedures (SOPs).
Identify opportunities to expand AP services with clients. Participate in solution development for RFPs, Sol IDs, and due diligence processes.
Lead transformation projects by applying critical thinking and innovative approaches to improve processes and reduce operational costs.
Provide thought leadership in the Accounts Payable space, staying updated on market trends and integrating technology to enhance client value and visibility.

What You'll Love About Working Here

We recognize the significance of flexible work arrangements to provide support. Be it remote work, flexible work hours or alternative work schedules, you will get an environment to maintain healthy work life balance.
At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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Procure To Pay Service Delivery Manager