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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidate’s qualification for the role. CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

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10 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Company Profile - Creative at heart? If yes, Impresario is the right place for you. Impresario Promotions is a super creative marketing and promotions agency, known for its creativity and experience in the promotional goods industry. With an experience of more than 10 years, we provide end-to-end solutions to some of the biggest brands in India. We are growing every year in terms of revenue, talent strength, and ambition to perform. With an office culture that is young and enthusiastic, we love having people who are focused and passionate about growth. We are seeking a talented and motivated Lead Generation Specialist to join our dynamic team for Noida location. Roles & Responsibilities: • To provide sales support in building a pipeline of leads to meet business plans, quotas and company objectives. • Research, track, maintain and update leads. • Make outgoing calls to develop new business. Skilled in using LinkedIn Sales Navigator for lead identification and engagement. • Contact prospects to qualify leads. • Research and maintain lead generation database. • Expertise in LinkedIn search and cold callings. Skills required: • Excellent English communication (verbal and written) • Experience with cold calling in B2B space. • Experience with research and maintaining databases. • Proficient in MS Office including Word, Excel, and Outlook. • Should have passion and inclination towards Consumer Promotions space. What we ask : • Strong belief in the 10x growth strategy mindset • Should have experience of 1-2 years in business development/inside sales in a Consumers Promotions, GWP space. • Excellent verbal & written communication skills in English (Public Speaking background is preferable) • Soft Skills (Pitching, Probing, Objection Handling, Rapport Building). • Proficient in professional business conversational etiquette. • Account Mapping & Social Selling ability. • Networking & Team Management. What’s in it for you: A modern, flexible, and multicultural workplace at an innovative promotional marketing company. Ambitious and kind colleagues from all over the place. A challenging position with lots of room to grow. Loads of fun & good energy. Monthly Employee Engagement Activities. If this sounds cool & exciting you may send in your requests at richa.b@impresariopromotions.com Show more Show less

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0 years

0 - 0 Lacs

Gurugram, Haryana

Work from Office

Responsibilities Respond to customer queries and customers concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you!Minimum qualifications Graduate (Any Discipline) Freshers are eligible Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.We are inviting applications for the role of Process Associate/Developer, Customer ServiceIn this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Types: Full-time, Permanent Pay: ₹9,467.81 - ₹20,400.00 per month Schedule: Night shift US shift Application Question(s): Do you have experience in international voice process? Are you willing to work in US/Night shift? Are you an immediate/early joiner? Education: Bachelor's (Preferred) Language: English (Preferred) Location: Gurugram, Haryana (Preferred) Work Location: In person

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0 - 1 years

0 - 0 Lacs

Chandigarh, Chandigarh

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Job Description: Inbound Voice – Analyst As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Upselling on every opportunity call. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity. Job Types: Full-time, Fresher Pay: ₹20,100.00 - ₹21,850.00 per month Benefits: Life insurance Provident Fund Schedule: Night shift Rotational shift US shift Supplemental Pay: Shift allowance Yearly bonus Ability to commute/relocate: Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you a resident of tricity? Do you have any work experience from tricity? Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Language: English (Required) Shift availability: Night Shift (Required) Overnight Shift (Preferred) Work Location: In person

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0 - 2 years

0 Lacs

Pune, Maharashtra

Work from Office

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities Inputs and tracks into the appropriate databases. Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool. Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customer’s part and updates as warranted Working knowledge of insurance policies and related processes and procedures. Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller’s situation. Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. Resolve routine, complex, and unique questions/issues. Education High School Diploma or GED (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management Shift Time Recruiter Info Rajani Pillay rpilq@allstate.com About Allstate Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

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0 years

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Hyderabad, Telangana

Work from Office

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate, Customer Service In this role, you will be responsible for demonstrating innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of the Internet and online applications. Responsibilities Respond to customer queries and customer’s concerns. Demonstrates effective, clear, and professional written and oral communication. Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. Actively seek solutions through logical reasoning Demonstrates strong problem-solving capabilities and assist customers in case of any issues. Provide excellent customer service to our customers. You should be responsible for exhibiting capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. Basic knowledge of how digital payments work is required. Qualifications we seek in you. Minimum qualifications Graduate (Any Discipline) Freshers are eligible. Proficiency in spoken & written English & Hindi and with neutral English accent. Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills. Analytical skills with customer centric approach You should be able to work on a flexible schedule (including weekend shift) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 14, 2025, 4:23:55 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

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0.0 - 1.0 years

0 Lacs

Vasco Da Gama, Goa

On-site

Job Title: Bodyshop Service Advisor Department : Bodyshop Work Location: Vasco Looking for candidates preferably From Goa Age: (Should not be a criteria for the right candidate) Salary Range: (As per company standards) Qualification: ITI / Diploma in Automobile/Mechanical trade Experience Range: ITI + 3yrs as technician, Diploma + 1 year as technician, Degree Fresher’s acceptable Job Knowledge: (Technical and Commercial knowledge + Courtesy for handling customers) Reports to: (Asst. Works Manager) Skills (Reqd/Desired) : Communication Attributes (Quality/Character): (Honesty & Integrity & Courtesy) Essential Duties and Responsibilities:  Ensure speedy maintenance and repair of vehicles through clear identification of customer’s needs and accurate demanded repair understanding by using probing sheet.  Ensure vehicle cleanliness through use of vehicle protection materials (seat covers, floor mats etc.).  Provide clear cost estimates and keep customers informed of work progress.  Monitor the work progress and keep customers informed of changes in cost and completion times.  Ensure clear and precise service invoices that show parts, Labour and lubricant charges.  Take all necessary actions to resolve customer complaints as per promised time.  Ensure all customer vehicles are clean and ready according to the promised delivery time  Conduct Post-Service Follow-up after 3 days of vehicles delivery to check customers satisfaction. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person

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0 years

0 Lacs

Madurai, Tamil Nadu

Work from Office

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Developer, Source to Pay You’re responsible to work across a variety of categories so will need to demonstrate a broad range of category knowledge and be able to work dynamically and flexibly with a broad range of SMEs. Responsibilities Conduct spot buy negotiations and perform compliance checks. Maintain a thorough understanding of client processes and policies. Showcase a strong work ethic, being able to work well independently and within a team-oriented environment. Collaborate with subject matter experts (SMEs) to achieve project goals. Provide category expertise and guidance to internal stakeholders. Qualifications we seek in you Minimum qualifications Any graduate degree or equivalent with a strong academic record. Good communication and analytical skills. Preferred qualifications Previous experience in Procurement & Sourcing. Effective probing skills and analyzing / understanding skills. Problem solving skills with customer centric approach, demonstrated proficiency with written English and with neutral English accent. Must be able to work on a flexible schedule. Strong attention to detail. Basic Excel & PPT skills. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Developer Primary Location India-Madurai Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 13, 2025, 7:29:44 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

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0 years

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Hyderabad, Telangana

Work from Office

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of P rocess Developer , Source to Pay You’re responsible to work across a variety of categories so will need to demonstrate a broad range of category knowledge and be able to work dynamically and flexibly with a broad range of SMEs. Responsibilities Conduct spot buy negotiations and perform compliance checks. Maintain a thorough understanding of client processes and policies. Showcase a strong work ethic, being able to work well independently and within a team-oriented environment. Collaborate with subject matter experts (SMEs) to achieve project goals. Provide category expertise and guidance to internal stakeholders. Qualifications we seek in you Minimum qualifications Any graduate degree or equivalent with a strong academic record. Good communication and analytical skills. Preferred qualifications Previous experience in Procurement & Sourcing. Effective probing skills and analyzing / understanding skills. Problem solving skills with customer centric approach, demonstrated proficiency with written English and with neutral English accent. Must be able to work on a flexible schedule. Strong attention to detail. Basic Excel & PPT skills. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X , Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Developer Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 13, 2025, 3:27:45 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

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2 years

6 - 10 Lacs

Pimpri Chinchwad, Maharashtra, India

On-site

Job Description Job Overview: We are seeking a highly motivated and detail-oriented US Healthcare Recruiter to join our MNC client in Pune. Multiple Positions Healthcare Sourcer Specialist: 5 Location: On-site, Hinejewadi, Pune (Cab service will be provided for night shifts) Experience: 2+ Years Shift Timing: As per US Time Zones ( Monday to Friday) Package: Between 7 - 11 LPA (As per position and experience) Joining: Immediate to 15 days Relocation benefits provided for outstation candidates. Requirements Must have at least 02 year plus experience in handling Healthcare US clients.Possess an understanding of US visa terms, process, and US employment legal requirements.Excellent communication skills; verbal and written.Must be a graduate in any disciplineMust have all education, previous employment documentation cleared. Responsibilities Responsible for sourcing the profiles from various job portals.Alligning interviews with the POC.Able to Understand the nature of the healthcare requirements and work on different Healthcare clients across the US.Sourcing candidates using different portals based on the job description and the skill set requirements.Involved in Executive Search on job boards like Career Builder, Dice, Monster, Tech-fetch, and social media sourcing through Linkedin, Facebook, and Google Search.Screening the profiles according to the job description while asking relevant probing questions.Discussing and negotiating the pay rate and the employment type with the candidate.Submitting relevant profiles to the client while supporting other requisitions simultaneouslyConducting cold calls and maintaining a database to follow up with potential candidatesGood sourcing skills with the ability to create Boolean search strings.Excellent Communication and interpersonal skills.Team PlayerDisciplined and Punctual.Ready to work in a high-paced environment and learn new systems, tools, and technology Skills: boolean search,social media sourcing,teamwork,job portals proficiency,interview coordination,sourcing candidates,sourcing skills,recruiter,healthcare recruiting,us employment legal requirements,interview scheduling,job portal search,us visa understanding,excellent communication skills,boolean search strings,us visa process,visa processing,communication,us healthcare,client handling,database management,interpersonal skills,executive search,us visa and employment requirements,us visa terms,high-paced environment,us healthcare clients,job portals,healthcare,punctual,cold calling,discipline,team player,negotiation,us healthcare recruitment,us visa terms knowledge,us healthcare recruiting,sourcing,screening,us visa,interviews coordination,team collaboration,us visa process knowledge,communication skills,us employment law,excellent communication,punctuality,adaptability to new systems,employment legal requirements,negotiation skills,us visa terms and process,healthcare recruitment,candidate screening,us visa knowledge

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2 years

6 - 10 Lacs

Pune, Maharashtra, India

On-site

Job Description Job Overview: We are seeking a highly motivated and detail-oriented US Healthcare Recruiter to join our MNC client in Pune. Multiple Positions Healthcare Sourcer Specialist: 5 Location: On-site, Hinejewadi, Pune (Cab service will be provided for night shifts) Experience: 2+ Years Shift Timing: As per US Time Zones ( Monday to Friday) Package: Between 7 - 11 LPA (As per position and experience) Joining: Immediate to 15 days Relocation benefits provided for outstation candidates. Requirements Must have at least 02 year plus experience in handling Healthcare US clients.Possess an understanding of US visa terms, process, and US employment legal requirements.Excellent communication skills; verbal and written.Must be a graduate in any disciplineMust have all education, previous employment documentation cleared. Responsibilities Responsible for sourcing the profiles from various job portals.Alligning interviews with the POC.Able to Understand the nature of the healthcare requirements and work on different Healthcare clients across the US.Sourcing candidates using different portals based on the job description and the skill set requirements.Involved in Executive Search on job boards like Career Builder, Dice, Monster, Tech-fetch, and social media sourcing through Linkedin, Facebook, and Google Search.Screening the profiles according to the job description while asking relevant probing questions.Discussing and negotiating the pay rate and the employment type with the candidate.Submitting relevant profiles to the client while supporting other requisitions simultaneouslyConducting cold calls and maintaining a database to follow up with potential candidatesGood sourcing skills with the ability to create Boolean search strings.Excellent Communication and interpersonal skills.Team PlayerDisciplined and Punctual.Ready to work in a high-paced environment and learn new systems, tools, and technology Skills: boolean search,social media sourcing,teamwork,job portals proficiency,interview coordination,sourcing candidates,sourcing skills,recruiter,healthcare recruiting,us employment legal requirements,interview scheduling,job portal search,us visa understanding,excellent communication skills,boolean search strings,us visa process,visa processing,communication,us healthcare,client handling,database management,interpersonal skills,executive search,us visa and employment requirements,us visa terms,high-paced environment,us healthcare clients,job portals,healthcare,punctual,cold calling,discipline,team player,negotiation,us healthcare recruitment,us visa terms knowledge,us healthcare recruiting,sourcing,screening,us visa,interviews coordination,team collaboration,us visa process knowledge,communication skills,us employment law,excellent communication,punctuality,adaptability to new systems,employment legal requirements,negotiation skills,us visa terms and process,healthcare recruitment,candidate screening,us visa knowledge

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0 - 2 years

0 Lacs

Noida, Uttar Pradesh, India

Requirements Description and Requirements Role & Responsibilities Performing Inbound calling to new and existing wireline/wireless residential customers offering telecommunications products and services. Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about.Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending.Simultaneously navigating through multiple systems and tools while interacting with customers.Processing customers orders and ensuring its accuracy and completion.Participating in continuous training sessions and sharing best practices. Language Reference English EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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0 - 2 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Join us as an HR Case Consultant Join us in a fast-paced role, where you’ll be interacting with stakeholders across the business, providing professional advice, guidance and support to managers of all levelsYou'll manage a diverse portfolio of HR cases and live chats, including disciplinary, grievance and absenceIt’s an opportunity to be recognized for your expertise and your ability to provide proactive support to our businessWe're offering this role at associate level What you'll do As an HR Case Consultant, you’ll deliver effective coaching and support for the business to enable them to confidently deal with HR issues. You’ll be managing a portfolio of employee grievance, disciplinary and absence cases or employee health cases, advising and supporting people managers on related matters. We’ll look to you to provide consistent advice on the interpretation and application of in scope policies, relevant employment law and taking into account any jurisdictional practices. Additionally, You’ll Be Leading or contributing to project activity to enhance our serviceUsing skilled and in-depth probing to make an assessment of each situation and advise a realistic, business focused solution Minimising risk to the business by ensuring a consistent approach to diagnosis of issues and the subsequent advice and actionsManaging allocated case portfolios in-line with targets in relation to health advisory and maintaining a communication flow with the business throughout the life of the caseProactively contributing to and supporting ongoing continuous improvements across the Policy & Advice operation to enhance our ways of working and simplify it for the customer The skills you'll need To be successful in this role, you’ll need a background in risk assessment and management, coupled with the ability to probe, evaluate and diagnose complex situations and provide practical solutions. We’ll expect you to have previous experience of working in a professional HR capacity, incorporating relationship management and coaching. Crucially, you’ll have the ability to demonstrate excellent communication, influencing and conflict resolution skills, and the ability to adapt them where appropriate to minimise risk for the business. Additionally, You’ll Need A thorough working knowledge of HR policies and procedures and employment law interpretationAn excellent understanding of health and safety and reasonable adjustments and health benefit schemesThe ability to manage relationships with the appropriate third parties to make sure workplace adjustments are implemented efficiently and smoothly, and to manage health benefits casesA background of working with stakeholders to improve the service proposition and improve business line manager capabilityThe ability to balance multiple and conflicting priorities

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. Veradigm Veradigm is here to transform health, insightfully. Veradigm delivers a unique combination of point-of-care clinical and financial solutions, a commitment to open interoperability, a large and diverse healthcare provider footprint, along with industry proven expert insights. We are dedicated to simplifying the complicated healthcare system with next-generation technology and solutions, transforming healthcare from the point-of-patient care to everyday life. For more information, please explore www.veradigm.com. The Primary Purpose Of This Role Is To Provide product support to customers via telephone and is required to be on ACD (Automatic Call Distribution) calls for the entire shift.Application/Infrastructure/Database monitoring.Assess the nature of product or service issues and resolve support problems Skills Required Excellent communication skills. Good analytical and troubleshooting skills. Application/Infrastructure/Database monitoring experience would be an added advantage. Perks CTC: ₹21,500 (approx.) per month plus attractive shift allowances as per market standards. Certificate upon completion of the internship. Opportunity to get converted to FTE, which is purely based on performance and business needs, with a better CTC of ₹4 to ₹4.5 LPA. Shifts Ready to work in US shifts with Saturday and Sunday off. Qualifications Graduates (BCA, BSc or similar education with computer background) from any field with basic technical and probing skills. We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. Thank you for reviewing this opportunity! Does this look like a great match for your skill set? If so, please scroll down and tell us more about yourself!

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0 years

0 Lacs

Pune, Maharashtra

Work from Office

Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. Veradigm Veradigm is here to transform health, insightfully. Veradigm delivers a unique combination of point-of-care clinical and financial solutions, a commitment to open interoperability, a large and diverse healthcare provider footprint, along with industry proven expert insights. We are dedicated to simplifying the complicated healthcare system with next-generation technology and solutions, transforming healthcare from the point-of-patient care to everyday life. For more information, please explore www.veradigm.com. The primary purpose of this role is to: Provide product support to customers via telephone and is required to be on ACD (Automatic Call Distribution) calls for the entire shift. Application/Infrastructure/Database monitoring. Assess the nature of product or service issues and resolve support problems Skills Required: Excellent communication skills. Good analytical and troubleshooting skills. Application/Infrastructure/Database monitoring experience would be an added advantage. Perks: CTC: ₹21,500 (approx.) per month plus attractive shift allowances as per market standards. Certificate upon completion of the internship. Opportunity to get converted to FTE, which is purely based on performance and business needs, with a better CTC of ₹4 to ₹4.5 LPA. Shifts: Ready to work in US shifts with Saturday and Sunday off . Qualifications : Graduates (BCA, BSc or similar education with computer background) from any field with basic technical and probing skills. We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law. #LI-SM1 #LI-Onsite Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. Thank you for reviewing this opportunity! Does this look like a great match for your skill set? If so, please scroll down and tell us more about yourself!

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2 years

0 Lacs

Pune, Maharashtra, India

On-site

Job description Job Overview:We are seeking a highly motivated and detail-oriented US Healthcare Recruiter to join our MNC client in Pune. Location: On-site, Hinejewadi, Pune (Cab service will be provided for night shifts)Experience: 2+ YearsShift Timing: As per US Time Zones ( Monday to Friday)Joining: 15-30 DaysRelocation benefits are provided for outstation candidates. Requirements:Must have at least 02 year plus experience in handling Healthcare US clients.Possess an understanding of US visa terms, process, and US employment legal requirements.Excellent communication skills; verbal and written.Must be a graduate in any disciplineMust have all education, and previous employment documentation cleared. Responsibilities: Responsible for sourcing the profiles from various job portals.Aligning interviews with the POC.Able to Understand the nature of the healthcare requirements and work on different Healthcare clients across the US.Sourcing candidates using different portals based on the job description and the skill set requirements.Involved in Executive Search on job boards like Career Builder, Dice, Monster, Tech-fetch, and social media sourcing through Linkedin, Facebook, and Google Search.Screening the profiles according to the job description while asking relevant probing questions.Discussing and negotiating the pay rate and the employment type with the candidate.Submitting relevant profiles to the client while supporting other requisitions simultaneouslyConducting cold calls and maintaining a database to follow up with potential candidatesGood sourcing skills with the ability to create Boolean search strings.Excellent Communication and interpersonal skills.Team PlayerDisciplined and Punctual.Ready to work in a high-paced environment and learn new systems, tools, and technology

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0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What we offer: Impact: Your work will directly contribute to the success of our global operations. Opportunity: Maersk provides ample opportunities for growth and development, both professionally and personally. Innovation: Join a forward-thinking team that embraces innovation and cutting-edge technologies. Global Exposure: Collaborate with colleagues from diverse backgrounds and gain exposure to international business practices. Work-Life Balance: We value work-life balance and offer flexible working arrangements to support our employees Job Description The Representative Customer Service position interfaces with customers via inbound calls or Emails. This position provides customer service support and resolution of routine problems regarding client's product or services. Language - Good communication skill in English is required Mandate: Minimum of 2.5 Yrs of Inbound Call Centre Experience Education - Graduate/Undergraduate Shift – Night Shift Week off – Saturday & Sunday Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Learning the Tools & required knowledge in handling the Query / Requests/ Complaints of Customer in solving their issues. Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services to improve on Sales Track, document and retrieve information for Customers Q/R/C to resolve. Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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2 - 5 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Associate - Manufacturing (CNC Turning & Inspection) Ahmedabad, INDIA | Position Code: 1207DA About the Role: We are looking for an Associate - Manufacturing (CNC Turning & Inspection), who thrives in a high performance and fast paced technical environment. As an Associate within the Manufacturing (CNC Turning & Inspection) team, you will be responsible for independently performing most function tasks, ensuring that our customer receives a great product. What you'll deliver: Work to team plan & deliver your tasks on-time & within budget Evaluate your work progress to the plan and make required course corrections Inward inspection of incoming material for cnc turning Pre-turning & setting of work-holding as per turning strategy defined in process documentation Accurately build cutting tools as per tool list and set the job on machine as per process documentation Understand turning strategy and ensure safe and efficient operation of 3-5 Axis CNC machines Understand part's form, fit and function in assembly and it's function Ensure that required aesthetic and dimensional accuracy is achieved during turning process Deburr, clean and inspect machined part to validate that all required characteristics are fully achieved Optimise turning efficiency with regular machine maintenance & Cutting Tool Krib organisation Duly complete operation, inspection and quality systems documentation Work with Design, APQP and Assembly team to ensure that customer requirements are met Swiftly resolve non-conformance to minimise impact on project objectives Deliver your work 'right first time' & 'on time in full' Understand project goals and objectives and complete your task within budget Follow processes, standard operating procedure (SOP) and apply best practices in your work Follow function's performance and improvement processes in your work Apply lean & 5S visual work environment principles in your work Align your work to meet your KPIs to achieve your growth goals Evaluate your KPI trend and implement required course corrections Utilise learning material & proactively participate in discussion forums Make your learning program to enhance your skills & knowledge Make & implement your performance & economic growth plan What you'll need: Passion for our Vision: Transform Manufacturing 2+ years of total working experience in related domain In-depth domain knowledge gained at an education institution or self-learnt Proficient knowledge of 3-5 Axis turning and cutting strategies of highly complex metallic components Proficient knowledge of full manufacturing cycle of large and complex assembly at very high-quality level Proficient knowledge of one off/low volume turning best practices & manual G & M code programming Proficient knowledge of 3-5 Axis machine operations using Siemens and Fanuc machine control systems Proficient knowledge of GD&T, fits and tolerances, aerospace materials, special processes & treatments Proficient understanding of quality management systems and ISO9001/AS9100 standards Proficient understanding of lean & six sigma principles Proficiency in engineering fundamentals and emerging technologies Proficient ability to identify risks, manage them and implement mitigating actions Flexibility to go beyond normal work hours in time of need and support other functions Must have: Attitude to positively work with cross functional teams Respectful behaviour and willingness to adapt company code of conduct Attitude to learn, do your best work and grow Initiative and courage to explore new ideas and learn from the mistakes Perfectionist approach and meticulous to the finest detail in everything that you do Clear and concise written & verbal English language communication as well as presentation skills Proficiency in Excel, Outlook, PowerPoint, Teams and other MS Office software Readiness work in different shifts to support customers in different time zone Nice to have: Proficient knowledge of CNC Machine maintenance & calibration Proficient knowledge of conventional machines like drilling, milling, lathe, surface, and cylindrical grinders Proficient knowledge of IOT application in turning operation Proficient knowledge of on-machine probing cycles and programming Experience of working with leading ERP software like - Epicor / SAP / NetSuite Great sense of humour

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2 years

0 Lacs

Bengaluru, Karnataka

Remote

Remote Work: No Overview: At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve. You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimaging the future – for our people, our customers, and the world. Let’s create tomorrow together. The HRSC Representative II is responsible for providing answers to employees by using excellent, in-depth knowledge of company benefits, HR policies, procedures and programs as well as communicating effectively with team members within the HR Service Center. Responsibilities: Serve as a first point-of-contact for current and former employees’ questions on HR policies and/or processes Maintain working knowledge of HR processes to answer customers’ questions Receive inbound calls from employees through HR Service Center phone line as well as emails through shared HR Service Center inbox Provide timely and accurate information to employees by clarifying issues, researching answers, and escalating unresolved problems Alerts Senior HR Service Members when there is confusion or absence of information in the HRIS system to answer particular questions Works closely with the payroll department and subject matter experts in HR to resolve employee problems Follow through to ensure that each case is fully resolved Utilizes the different HR systems such as ADP, Oracle Cloud, Degreed to answer employee questions Documents all emails, calls, and walk-ups in real-time within the HR Service Center’s case management software application Pro-actively identify opportunities for processes, policies and procedures improvements and engage with Senior HR Service Members to drive the appropriate changes Maintain employee records (both manually and electronically), acting as a 'system administrator' for the HR system. This will include ensuring accurate data is entered and maintained in the system, performing data audits and running regular and ad hoc reports in line with business requirements Manage key HR processes, including starter and leaver processes and contractual amendments e.g. remuneration changes and prepare required documentation. Assist HR team members and line managers in preparing offer letters, co-coordinating acceptances, tracking key activities and managing the onboarding process Provide rewards administration support for some company benefits programs. Accurate and timely employee payroll data preparation for the required pay frequency (i.e. weekly, bi-weekly, monthly) Provide internal / external audit support, e.g. collection and preparation of supporting documents Drive consistent content management across the HR Function on the various internal tools (e.g. zConnect, ZEN, sharepoint, etc.) Performs all work in accordance with established HR Service Center standards. Performs related work as assigned Qualifications: Requires a HS diploma or GED; Associate’s degree a plus Minimum 2 year of previous experience in an automated customer service environment. Call center and benefits experience preferred Excellent verbal and written communication skills Team player Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections Must possess a professional and friendly attitude and be able to develop a rapport with employees via email, over the phone and in person Ability to independently execute an action plan following documented policies and procedures Able to effectively manage multiple priorities and adapt to change within a fast-paced business environment Ability to assess employee issues and apply the appropriate procedure, policy or define the appropriate escalation points Ability to learn and navigate new software quickly English compulsory and other languages a plus To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

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0 - 2 years

0 Lacs

Mumbai, Maharashtra, India

Hybrid

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNA or relevant level 1 Network Security certification is good to have. Certifications carry additional weight on a candidate’s qualification for the role.. Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (such as Security, Network, Data Centre, Telephony, etc.). Working knowledge of ITIL processes. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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1 years

6 - 9 Lacs

Pimpri Chinchwad, Maharashtra, India

On-site

Job Description Job Overview: We are seeking a highly motivated and detail-oriented US Healthcare Recruiter to join our MNC client in Pune. Multiple Positions Team Lead/Assistant Manager: 1 Location: On-site, Hinejewadi, Pune (Cab service will be provided for night shifts) Experience: 1+ Years Shift Timing: As per US Time Zones ( Monday to Friday) Package: Between 7 - 20 LPA ( As per position and experience) Joining: Immediate to 15 days Relocation benefits provided for outstation candidates. Requirements Must have at least 01 year plus experience in handling Healthcare US clients.Possess an understanding of US visa terms, process, and US employment legal requirements.Excellent communication skills; verbal and written.Must be a graduate in any disciplineMust have all education, previous employment documentation cleared. Responsibilities Responsible for sourcing the profiles from various job portals.Alligning interviews with the POC.Able to Understand the nature of the healthcare requirements and work on different Healthcare clients across the US.Sourcing candidates using different portals based on the job description and the skill set requirements.Involved in Executive Search on job boards like Career Builder, Dice, Monster, Tech-fetch, and social media sourcing through Linkedin, Facebook, and Google Search.Screening the profiles according to the job description while asking relevant probing questions.Discussing and negotiating the pay rate and the employment type with the candidate.Submitting relevant profiles to the client while supporting other requisitions simultaneouslyConducting cold calls and maintaining a database to follow up with potential candidatesGood sourcing skills with the ability to create Boolean search strings.Excellent Communication and interpersonal skills.Team PlayerDisciplined and Punctual.Ready to work in a high-paced environment and learn new systems, tools, and technology Skills: communication,us healthcare recruitment,database management,us visa terms and process,us employment legal requirements,candidate screening,interview scheduling,job portals,sourcing candidates,job portal search,healthcare recruiting,interview coordination,us visa terms and processes,negotiation skills,understanding of healthcare requirements,screening,high-paced environment,boolean search,sourcing profiles,us visa process,sourcing,boolean search strings,team collaboration,punctuality,healthcare recruitment,us visa,screening profiles,punctual,communication skills,recruiter,client handling,interpersonal skills,sourcing skills,us employment law,team player,time management,candidate sourcing,teamwork,us visa process knowledge,us healthcare clients,healthcare,us visa terms,executive search,us healthcare,discipline,social media sourcing,us visa knowledge,us visa and employment requirements,negotiation,excellent communication,cold calling,excellent communication skills

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1 years

6 - 9 Lacs

Pune, Maharashtra, India

On-site

Job Description Job Overview: We are seeking a highly motivated and detail-oriented US Healthcare Recruiter to join our MNC client in Pune. Multiple Positions Team Lead/Assistant Manager: 1 Location: On-site, Hinejewadi, Pune (Cab service will be provided for night shifts) Experience: 1+ Years Shift Timing: As per US Time Zones ( Monday to Friday) Package: Between 7 - 20 LPA ( As per position and experience) Joining: Immediate to 15 days Relocation benefits provided for outstation candidates. Requirements Must have at least 01 year plus experience in handling Healthcare US clients.Possess an understanding of US visa terms, process, and US employment legal requirements.Excellent communication skills; verbal and written.Must be a graduate in any disciplineMust have all education, previous employment documentation cleared. Responsibilities Responsible for sourcing the profiles from various job portals.Alligning interviews with the POC.Able to Understand the nature of the healthcare requirements and work on different Healthcare clients across the US.Sourcing candidates using different portals based on the job description and the skill set requirements.Involved in Executive Search on job boards like Career Builder, Dice, Monster, Tech-fetch, and social media sourcing through Linkedin, Facebook, and Google Search.Screening the profiles according to the job description while asking relevant probing questions.Discussing and negotiating the pay rate and the employment type with the candidate.Submitting relevant profiles to the client while supporting other requisitions simultaneouslyConducting cold calls and maintaining a database to follow up with potential candidatesGood sourcing skills with the ability to create Boolean search strings.Excellent Communication and interpersonal skills.Team PlayerDisciplined and Punctual.Ready to work in a high-paced environment and learn new systems, tools, and technology Skills: communication,us healthcare recruitment,database management,us visa terms and process,us employment legal requirements,candidate screening,interview scheduling,job portals,sourcing candidates,job portal search,healthcare recruiting,interview coordination,us visa terms and processes,negotiation skills,understanding of healthcare requirements,screening,high-paced environment,boolean search,sourcing profiles,us visa process,sourcing,boolean search strings,team collaboration,punctuality,healthcare recruitment,us visa,screening profiles,punctual,communication skills,recruiter,client handling,interpersonal skills,sourcing skills,us employment law,team player,time management,candidate sourcing,teamwork,us visa process knowledge,us healthcare clients,healthcare,us visa terms,executive search,us healthcare,discipline,social media sourcing,us visa knowledge,us visa and employment requirements,negotiation,excellent communication,cold calling,excellent communication skills

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2 years

6 - 10 Lacs

Pimpri Chinchwad, Maharashtra, India

On-site

Job Description Job Overview: We are seeking a highly motivated and detail-oriented US Healthcare Recruiter to join our MNC client in Pune. Multiple Positions Healthcare Sourcer Specialist: 5 Location: On-site, Hinejewadi, Pune (Cab service will be provided for night shifts) Experience: 2+ Years Shift Timing: As per US Time Zones ( Monday to Friday) Package: Between 7 - 11 LPA (As per position and experience) Joining: Immediate to 15 days Relocation benefits provided for outstation candidates. Requirements Must have at least 02 year plus experience in handling Healthcare US clients.Possess an understanding of US visa terms, process, and US employment legal requirements.Excellent communication skills; verbal and written.Must be a graduate in any disciplineMust have all education, previous employment documentation cleared. Responsibilities Responsible for sourcing the profiles from various job portals.Alligning interviews with the POC.Able to Understand the nature of the healthcare requirements and work on different Healthcare clients across the US.Sourcing candidates using different portals based on the job description and the skill set requirements.Involved in Executive Search on job boards like Career Builder, Dice, Monster, Tech-fetch, and social media sourcing through Linkedin, Facebook, and Google Search.Screening the profiles according to the job description while asking relevant probing questions.Discussing and negotiating the pay rate and the employment type with the candidate.Submitting relevant profiles to the client while supporting other requisitions simultaneouslyConducting cold calls and maintaining a database to follow up with potential candidatesGood sourcing skills with the ability to create Boolean search strings.Excellent Communication and interpersonal skills.Team PlayerDisciplined and Punctual.Ready to work in a high-paced environment and learn new systems, tools, and technology Skills: job portal search,boolean search strings,us healthcare clients,us visa knowledge,us visa terms,us visa understanding,excellent communication,us visa process knowledge,cold calling,client handling,us healthcare recruiting,healthcare recruitment,interview coordination,job portals,job portals proficiency,executive search,us healthcare recruitment,interview scheduling,adaptability to new systems,team collaboration,sourcing candidates,team player,high-paced environment,communication skills,us visa and employment requirements,employment legal requirements,us employment legal requirements,recruiter,us visa process,healthcare recruiting,teamwork,us visa terms knowledge,healthcare,sourcing skills,communication,us employment law,boolean search,us healthcare,negotiation skills,candidate screening,screening,punctuality,negotiation,us visa,database management,punctual,interpersonal skills,social media sourcing,visa processing,discipline,sourcing,us visa terms and process,excellent communication skills,interviews coordination

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2 years

6 - 10 Lacs

Pune, Maharashtra, India

On-site

Job Description Job Overview: We are seeking a highly motivated and detail-oriented US Healthcare Recruiter to join our MNC client in Pune. Multiple Positions Healthcare Sourcer Specialist: 5 Location: On-site, Hinejewadi, Pune (Cab service will be provided for night shifts) Experience: 2+ Years Shift Timing: As per US Time Zones ( Monday to Friday) Package: Between 7 - 11 LPA (As per position and experience) Joining: Immediate to 15 days Relocation benefits provided for outstation candidates. Requirements Must have at least 02 year plus experience in handling Healthcare US clients.Possess an understanding of US visa terms, process, and US employment legal requirements.Excellent communication skills; verbal and written.Must be a graduate in any disciplineMust have all education, previous employment documentation cleared. Responsibilities Responsible for sourcing the profiles from various job portals.Alligning interviews with the POC.Able to Understand the nature of the healthcare requirements and work on different Healthcare clients across the US.Sourcing candidates using different portals based on the job description and the skill set requirements.Involved in Executive Search on job boards like Career Builder, Dice, Monster, Tech-fetch, and social media sourcing through Linkedin, Facebook, and Google Search.Screening the profiles according to the job description while asking relevant probing questions.Discussing and negotiating the pay rate and the employment type with the candidate.Submitting relevant profiles to the client while supporting other requisitions simultaneouslyConducting cold calls and maintaining a database to follow up with potential candidatesGood sourcing skills with the ability to create Boolean search strings.Excellent Communication and interpersonal skills.Team PlayerDisciplined and Punctual.Ready to work in a high-paced environment and learn new systems, tools, and technology Skills: job portal search,boolean search strings,us healthcare clients,us visa knowledge,us visa terms,us visa understanding,excellent communication,us visa process knowledge,cold calling,client handling,us healthcare recruiting,healthcare recruitment,interview coordination,job portals,job portals proficiency,executive search,us healthcare recruitment,interview scheduling,adaptability to new systems,team collaboration,sourcing candidates,team player,high-paced environment,communication skills,us visa and employment requirements,employment legal requirements,us employment legal requirements,recruiter,us visa process,healthcare recruiting,teamwork,us visa terms knowledge,healthcare,sourcing skills,communication,us employment law,boolean search,us healthcare,negotiation skills,candidate screening,screening,punctuality,negotiation,us visa,database management,punctual,interpersonal skills,social media sourcing,visa processing,discipline,sourcing,us visa terms and process,excellent communication skills,interviews coordination

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0 - 2 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Description As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Answering incoming calls from customers in a professional and courteous manner.Listening actively to customers and asking probing questions to fully understand their needs and concerns.Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system.Meeting or exceeding individual and team sales targets.Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent verbal and written communication skills in English.Previous experience in a customer service and sales role, preferably in a call center environment.Ability to multitask, prioritize, and manage time effectively.Strong problem-solving skills and the ability to think on your feet.Comfortable working in a fast-paced environment.Flexibility to work in rotational shifts, including evenings, weekends, and holidays.Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity.

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