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Presales Engineer

3 - 5 years

6 - 10 Lacs

Posted:11 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

As a Presales Engineer at ScaleTech Solutions, you will bridge the gap between technical solutions and client needs, driving business growth by supporting the sales and marketing teams. You will be responsible for providing technical expertise in IT service offerings, designing custom solutions for clients, and contributing to digital marketing strategies. In this role, you will collaborate closely with the sales, technical, and digital marketing teams to ensure the right message reaches the right audience, reinforcing ScaleTechs brand presence and driving lead generation.

Key Responsibilities
  • Solution Consulting: Collaborate with sales and technical teams to understand client needs, propose appropriate IT services (cloud, cybersecurity, development, etc), and demonstrate how ScaleTechs offerings address specific business challenges.
  • Technical Presentations: Deliver presentations and product demonstrations that showcase ScaleTechs IT service solutions, focusing on application development, infrastructure management, and system integration.
  • Digital Marketing Collaboration: Work closely with the digital marketing team to develop and implement strategies that highlight ScaleTech's services. Provide input on marketing campaigns, ensuring that technical service offerings are accurately represented in digital content.
  • Content Support: Assist in the creation of technical content for marketing materials, including blogs, whitepapers, case studies, and service brochures that support ScaleTech's digital marketing efforts.
  • Lead Nurturing: Support the sales and marketing teams in nurturing leads by participating in webinars, writing technical articles, and engaging in online communities relevant to ScaleTechs services.
  • Proposal Development: Prepare technical proposals, solution blueprints, and pricing estimates in response to RFPs/RFIs, ensuring they align with client needs and marketing goals.
  • Client Engagement: Participate in client meetings, respond to technical questions, gather detailed requirements, and act as a key point of contact during the sales cycle.
  • Sales Support: Provide ongoing technical support to the sales team during negotiations, ensuring solutions align with customer requirements.
  • Industry Insights: Monitor industry trends and competitors to provide insights to both the sales and marketing teams, helping adjust ScaleTechs positioning in the marketplace.
  • Handover to Delivery Teams: During the presales phase, clearly document client requirements and solutions to ensure a smooth transition to delivery teams.
  • Collaboration: Work with internal teams, including engineering, marketing, and product development, to align solutions with customer and market needs.
Skills and Qualifications
  • IT Services Knowledge: Strong understanding of IT services such as cloud solutions, cybersecurity, DevOps, system integration, and application development.
  • Digital Marketing Understanding: Experience or knowledge of digital marketing strategies, including lead generation, content marketing, and social media engagement.
  • Technical Expertise: Ability to communicate complex IT architectures and service models to non-technical stakeholders.
  • Communication Skills: Strong verbal and written communication skills to explain technical concepts and support the creation of marketing content.
  • Sales Acumen: Experience in presales, supporting the sales process by aligning technical solutions with business goals.
  • Customer-Centric Approach: Focus on understanding and addressing client pain points with tailored solutions.
  • Digital Marketing Collaboration: Ability to work with the marketing team to support the creation of technical content for campaigns and drive lead generation.
  • Problem-Solving: Analytical thinking to identify customer problems and develop scalable solutions.
  • Project Management Awareness: Basic knowledge of project management principles to ensure alignment between presales efforts and delivery teams.

Preferred Qualifications

  • Bachelors degree in Computer Science, Information Technology, or related field.
  • 5 years of experience in a presales role within IT services, with some exposure to digital marketing strategies.
  • Knowledge of CRM systems and familiarity with digital marketing tools.
  • Relevant certifications in cloud platforms (AWS, Azure, GCP) or IT service management (ITIL, PMP) are a plus

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