Presales Consultant

• Job Title: Presales Consultant (internally knows as SDR)
• Location: Kolkata, India
• Company: Salescom Services Pvt ltd
• Shift Timings: 2:15 PM to 11:30 PM IST
• Working Days: Mon to Friday
• Employment Type: Full Time On-Site
• Industry: Telecommunications, Security and Managed IT
• Salary: Upto 9 LPA

Who are we:

Salescom Services Private Limited is a hundred percent subsidiary of a British Technology business. We provide IT, security and Telecommunication products and services to Enterprise and SMEs. We as an organization value people who bring forth a combination of Talent, proactiveness and a never say never attitude! We enable you with the right kind of knowledge and skills that will help you develop into a productive and outstanding professional!

Our expertise lies in 360-degree project management, customer success, revenue assurance, account management, billing & analytics, quality and compliance, web security and IT Helpdesk in the space of technology and telecommunications. We are backed by a combined experience of over two decades that the board members have in this space, operating successful ventures, and acquisitions over the years. The founding members of Salescom have operated in Australia and the United Kingdom, running successful, and widely known technology and telecommunication ventures, and in Dec-2019, decided to launch its first captive unit in the heart of the IT workforce space, - Sector V - Kolkata, West Bengal.

Job Summary:

Pertaining to this role, you’d be a great fit, if you have been actively contributing in a local Australian or UK Telecoms Operation doing phone sales or setting appointments. The incumbent will play a pivotal role in driving the company’s sales efforts and will be responsible for the initial contact with potential business clients over phone calls and personalized emails, building relationships and keeping them engaged until they are ready to be handed over to our Technology Consultants for closing. The incumbent will be working closely with both the marketing and sales teams to align strategies and ensure a seamless transition of leads through the sales funnel.

Key Responsibilities:

• Keep all your tasks always planned in your calendar 1 week ahead.
• Consistently achieve or exceed the assigned appointment setup targets. The performance will be reviewed weekly to ensure goals are met or corrective action is taken.
• Exhibit exceptional Product Knowledge through self-study and thorough review of product and training manuals available on the company's knowledge base- SharePoint. Quality of appointments, relevance of products pitched, and the ability to answer prospect queries confidently will be assessed as indicators of product knowledge
• Activity: Perform the required number of calls, presentations, and follow-ups as outlined in your weekly targets. Ensure daily updates in the CRM to track progress accurately.
• Lead Response Time- Respond promptly to all online lead inquiries, ensuring no lead goes unattended for more than 15 minutes during working hours. Prioritize leads effectively to maximize conversion opportunities.
• Effectively manage and demonstrate progress in building the pipeline, utilizing both assigned leads and self-prospecting efforts.
• Actively participate in company-provided learning and development opportunities as required
• Exhibit proficiency in conducting thorough fact-finding based on pre-sales product Q&A document available in the company's knowledge base-SharePoint.
• Share best practices and challenges in weekly team meetings to contribute to collective improvement.
• Exhibit strong time-management skills to balance high call volumes, research, and administrative tasks effectively. Adhere to company policies and guidelines, including punctuality and professionalism.
• Ensure that all interactions with leads reflect a deep understanding of their requirements, building trust and rapport.
• Go above and beyond to address lead concerns or objections, positioning V4One as a reliable and solution-driven partner.

Pre-requisites:

• Minimum 12 months’ experience doing international lead generation or appointment setting.
• Be able to demonstrate impeccable, top-notch English & communication skills
• Excellent communication and coach skills in a fast-paced environment
• Results-oriented with a track record of achieving and exceeding KPIs
• Did well academically, can exhibit genuine passion for sales, technology, people.

Benefits:

• Competitive salary, periodic reviews and performance-based bonuses.
• Comprehensive health insurance coverage for self and chosen family defendants.
• Professional development opportunities, including training and company-funded certifications
• Collaborative and inclusive work environment that values diversity and creativity
• Café facilities
• Free drop services back home

How to Apply:

Interested candidates are invited to submit their resume and cover letter to hr@salescom.in in confidence. Please label “ Presales Consultant Application” in the email subject line. All candidates will be treated equally, and we will base decisions on appointments on the merits of the candidates. We welcome applications from all candidates, regardless of any protected characteristic and are an equal opportunity employer

Job Types: Full-time, Permanent

Pay: ₹45,000.00 - ₹75,000.00 per month

Benefits:

• Commuter assistance
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• Do you have excellent english communication skills?
• Are you comfortable with 2:15 PM till 11:30 PM as your shift timings?
• What is your inhand salary per month?
• What is your notice period?
• Do you have minimum 1 year of experience into international sales and business development?
• Do you have experience into international appointment setting or lead generation?

Work Location: In person