Pre-Sales Manager

As a Pre-Sales Consultant at Haptik, you will play a crucial role in partnering with Sales and Customer Success teams to design tailored Conversational AI solutions for enterprise clients. Your responsibilities will include: - Solution Consulting: Collaborating with Sales teams during discovery calls to gather requirements and propose the right solution. - Product Demonstrations: Delivering engaging product demos, presentations, and workshops tailored to client needs. - RFP/RFI Support: Owning and responding to technical and functional requirements, ensuring high-quality proposals. - POCs & Solution Design: Architecting proof-of-concepts and solution blueprints to showcase feasibility and business value. - Stakeholder Engagement: Building trusted relationships with business and technical decision-makers across client organizations. - Collaboration: Working with Product, Engineering, and Delivery teams to ensure smooth handoffs and solution feasibility. - Market Insights: Staying updated on Conversational AI, automation trends, and competitor landscape to position Haptik effectively. Qualifications required for this role include: - 3-6 years of Pre-Sales / Solutions Engineering experience in SaaS, AI, CX, or related domains. - Strong understanding of APIs, cloud, integrations, and enterprise IT ecosystems. - Ability to translate complex technology into business value for diverse stakeholders. - Excellent presentation, storytelling, and communication skills. - Experience in writing proposals, handling RFPs, and creating solution documents. - Consultative mindset with strong problem-solving and analytical skills. - Familiarity with Conversational AI, NLP, or automation platforms is a plus. At Haptik, you will have the opportunity to work at the forefront of GenAI and Conversational AI innovation, with exposure to global enterprise clients across industries like e-commerce, BFSI, telecom, and retail. The company values collaboration, learning, and innovation, offering growth opportunities in solution architecture, product strategy, or enterprise consulting. Haptik, an AI leader acquired by Reliance Jio Digital Services, has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore. The company has been recognized for its achievements, including winning the award for Tech Startup of the Year in the AI category at Entrepreneur India Awards 2023. Haptik's culture emphasizes freedom to think and innovate, with a focus on making a significant impact in the AI market. Join Haptik to be a part of a fun and exciting start-up culture that empowers its people to make a huge impact and embodies key values such as honesty, ownership, perseverance, communication, impact, curiosity, courage, agility, and selflessness.,