Pre-Sales Manager BPO Enablement

4 - 8 years

0 Lacs

Posted:5 days ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

As a Pre-Sales Manager with a strong background in BPO enablement, you will play a crucial role in understanding client needs, translating them into solution proposals, and collaborating with Sales, Delivery, and Technology teams to ensure successful deal closures. Your responsibilities will include qualifying leads, analyzing requirements, designing solutions, creating proposals, responding to RFP/RFI, and strategizing pricing. You will work closely with various teams to develop client-centric solutions, prepare presentations and demos, and facilitate a smooth handover to the delivery teams. Your expertise in the BPO industry processes, Bid Management, transition models, and commercial constructs will be essential in driving the pre-sales cycle. You will need exceptional communication and presentation skills to engage with C-level stakeholders, as well as proficiency in proposal writing, solution articulation, and cost modeling. Familiarity with digital enablement of BPO services, such as RPA, AI/ML, Workflow Automation, and CRM integrations, will be advantageous. In addition to your technical skills, your leadership capabilities, cross-functional collaboration experience, and ability to work in a fast-paced, deadline-driven environment will be crucial for success in this role. You will also be expected to contribute to thought leadership initiatives by creating whitepapers, blogs, and customer success stories in the BPO domain. A Bachelor's degree in Business, Technology, or a related field is required for this role, with an MBA being preferred. Certifications in Sales, Process Improvement (Lean, Six Sigma), or Pre-Sales excellence will be considered an added advantage. If you are looking for a challenging opportunity to drive solution consulting, sales enablement, and proposal management in the BPO industry, we invite you to join our team as a Pre-Sales Manager. This is a full-time position with the opportunity to work with global clients and contribute to the digital transformation of BPO services. Take the next step in your career and apply now to be part of our dynamic team.,

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