12 Crm Integrations Jobs

As a HubSpot Developer / CRM Implementation Expert at Webguruz Technologies Pvt. Ltd. in Mohali, you will be responsible for managing and implementing HubSpot CRM setup, integrations, and custom modules. Your role will involve developing workflows, automation, pipelines, and lead nurturing campaigns to optimize customer experience and facilitate business growth through effective CRM practices. You will collaborate with cross-functional teams to automate processes and create reports and dashboards for performance tracking. Additionally, you will provide user training, system documentation, and ongoing support for CRM users. To excel in this role, you should have a minimum of 2 years of hands-on experience in HubSpot development and CRM implementation. You must possess a strong knowledge of HubSpot APIs, HUBL, HTML, CSS, and JavaScript. Experience in designing and executing complex automation workflows is essential, along with familiarity with CRM integrations such as Salesforce, Zoho, Mailchimp, and Zapier. An understanding of sales and marketing processes, lead lifecycle, and data segmentation is crucial. Excellent communication and documentation skills are required to effectively collaborate with various stakeholders. This is a full-time onsite position in Mohali, with availability for mid or night shifts. The compensation offered is competitive based on industry standards, with additional benefits like house rent assistance, meal/food allowances, performance-based incentives, and skill development and training opportunities for deserving candidates. HubSpot certifications are preferred but not mandatory for this role. If you are a detail-oriented individual with a passion for HubSpot development and CRM implementation, and possess the required skills and qualifications, we welcome you to join our team at Webguruz Technologies Pvt. Ltd. and contribute to our expanding CRM capabilities.,

RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES): Responsibilities: Responsible to lead A team for Contact Centre with project delivery and solar-wind (total observability software of IT assets) projects. Handle Level 2 and L3 troubleshooting for Contact Centers, , VoIP Protocols, Omni-Channel Interactions, QA and QM Modules. Handle SolarWinds implementation and support Pre-sales support on above solution areas as well as preparing SOW Oversee IVR Builds, Complex Integrations, API builds, and CRM Integrations. Provide problem resolution, Root Cause Analysis, and Action Plans. Requirements: Minimum 5 years of experience in a similar role within an SI Company. Strong knowledge of ICT Infrastructure solutions, Telco, and Network Layer. Experience with Contact Centers technologies, networking and voice Ability to analyze problems and provide robust solutions. Strong understanding of monitoring networks and Contact Center Applications, Excellent communication, and organizational skills. Relevant industry certifications (Contact Centers, Microsoft Technologies, Network,). TECHNICAL SKILLS /COMPETENCIES: MANDATORY Technical and business communication technical skill in Network, Voice and Contact centre People management and team leadership SOFT SKILLS: MANDATORY Good Communication ability to communicate and articulate the message effectively and engage the person/s well during the conversation. Customer service and relationship management. Problem Solving ability to understand & diagnose the problem and propose solutions in the best interest of the organization & employees. Passion for Results Demonstrate the sense of urgency to deliver results Show more Show less

As a Pre-Sales Manager with a strong background in BPO enablement, you will play a crucial role in understanding client needs, translating them into solution proposals, and collaborating with Sales, Delivery, and Technology teams to ensure successful deal closures. Your responsibilities will include qualifying leads, analyzing requirements, designing solutions, creating proposals, responding to RFP/RFI, and strategizing pricing. You will work closely with various teams to develop client-centric solutions, prepare presentations and demos, and facilitate a smooth handover to the delivery teams. Your expertise in the BPO industry processes, Bid Management, transition models, and commercial constructs will be essential in driving the pre-sales cycle. You will need exceptional communication and presentation skills to engage with C-level stakeholders, as well as proficiency in proposal writing, solution articulation, and cost modeling. Familiarity with digital enablement of BPO services, such as RPA, AI/ML, Workflow Automation, and CRM integrations, will be advantageous. In addition to your technical skills, your leadership capabilities, cross-functional collaboration experience, and ability to work in a fast-paced, deadline-driven environment will be crucial for success in this role. You will also be expected to contribute to thought leadership initiatives by creating whitepapers, blogs, and customer success stories in the BPO domain. A Bachelor's degree in Business, Technology, or a related field is required for this role, with an MBA being preferred. Certifications in Sales, Process Improvement (Lean, Six Sigma), or Pre-Sales excellence will be considered an added advantage. If you are looking for a challenging opportunity to drive solution consulting, sales enablement, and proposal management in the BPO industry, we invite you to join our team as a Pre-Sales Manager. This is a full-time position with the opportunity to work with global clients and contribute to the digital transformation of BPO services. Take the next step in your career and apply now to be part of our dynamic team.,

As a HubSpot Developer / CRM Implementation Expert at Webguruz Technologies Pvt. Ltd., located in Mohali, you will play a crucial role in enhancing our CRM capabilities to better serve our international client base. Your responsibilities will include developing and configuring the HubSpot platform, implementing automation processes, and collaborating with various teams to optimize customer experience and drive business growth through effective CRM strategies. Your key responsibilities will involve managing HubSpot CRM setup, integrating custom modules, creating automation workflows, designing lead nurturing campaigns, customizing forms and templates, and implementing API integrations with third-party tools. You will also be responsible for generating reports and dashboards for performance tracking, providing user training and support, and recommending optimization strategies for existing CRM setups. To excel in this role, you should have a minimum of 2 years of hands-on experience in HubSpot development and CRM implementation. Proficiency in HubSpot APIs, HUBL, HTML, CSS, and JavaScript is essential, along with a strong background in designing and executing complex automation workflows. Experience with CRM integrations such as Salesforce, Zoho, Mailchimp, and Zapier would be advantageous, as well as a solid understanding of sales and marketing processes, data segmentation, and excellent communication skills. This is a full-time onsite position in Mohali, with availability required for mid or night shifts. In return, you will receive a competitive salary aligned with industry standards, along with additional benefits such as house rent assistance, meal allowances, performance-based incentives, and skill development opportunities. If you are ready to take on this exciting opportunity, please send your resume and portfolio to mehak.dhiman@webguruz.in with the subject line "Application for HubSpot Developer / Implementation Expert.",

As a Teamcenter PLM Solution Architect at Baker Hughes, you will be a part of the Engineering Digital Technology Team, playing a crucial role in the digital transformation of the business. Your responsibilities will revolve around applications & technology for Engineering, Product Management & Manufacturing/Supply Chain functions globally. From shaping the digital engineering strategy to facilitating employee success, you will deliver top-notch products and services to our business partners. Your primary focus will be on transforming the Product Life Cycle Management processes and digital technologies within the IET business segment. This transformation aims to enhance productivity, standardize product offerings, reduce costs, lead times, and improve quality, market share, and margins. Collaborating with a PLM Enterprise Architect, you will lead the functional & technical design and configuration of Teamcenter applications. Your key responsibilities will include defining business processes, use cases, user stories, and system cases for PLM functions. You will leverage industry best practices and global process strategy to document new business processes, data models, and application configurations. To excel in this role, you should hold a degree in Computer Science, Information Systems, Information Technology, or Engineering and possess a minimum of 7 years of design/architecture, development & deployment experience in enterprise-level Teamcenter production implementations. Proficiency in AWS, BMIDE, Java, VB, XML, Oracle, Unix/Linux, and other related technologies is essential. Experience in large end-to-end implementations of Teamcenter, CAD/ERP/MES/CRM integrations, and knowledge of Mendix applications will be advantageous. Your success in this role will be fueled by your ability to work collaboratively with onsite & offshore teams, driving project collaboration and concurrent global product development. Traveling globally may be required as part of your role. In this position, you will have the opportunity to work in a flexible environment, including flexible working hours to accommodate your peak productivity times. At Baker Hughes, we value the diversity and uniqueness of our workforce. We invest in the health and well-being of our employees, providing comprehensive benefits and rewarding talent. Join us to be a part of a team that challenges and inspires you to take energy forward into a safer, cleaner, and more efficient future.,

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Vice President , Amazon Connect Solution A rchitect ! We are seeking a dynamic, growth-oriented leader to head our Customer Experience / Contact Center CcaaS advanced technology practice, with a focus on Amazon Connect-based solutions . This role is an opportunity to shape and scale one of the most strategic CX offerings in the market today&mdashanchored on Agentic AI, Generative AI and customer service technologies . As Vice President, you will drive the strategy, solution architecture, and execution of our CX technology service line, building a differentiated portfolio of industry-specific IP, co-innovating with AWS, GCP, Microsoft Dynamics and delivering large-scale transformation programs for global clients across industries, with a heavy focus in banking and financial services , . This is a unique opportunity to lead a high-growth business that blends deep domain, cloud-native architecture, applied AI, and real-time customer engagement technologies. You%27ll partner with AWS globally, influence client roadmaps, and lead a multidisciplinary team of engineers, architects, consultants, and GTM specialists to create tangible, measurable outcomes. Responsibilities Business and Practice Leadership Lead the global growth and delivery of our Amazon Connect service line, focusing on innovation, client value, and scale across priority industries. Define and operationalize a differentiated strategy in close partnership with AWS and internal teams (engineering, GTM, delivery). Build and mentor a high-performing team of technical and business leaders across regions. Serve as the executive liaison to AWS partner teams, jointly driving pipeline, solution launches, and field enablement. P&L Management Own and manage the Profit & Loss (P&L) of assigned client portfolios or regional operations. Track revenue, cost, and margin identify opportunities to optimize delivery costs and increase profitability Innovation and IP Development Architect and launch reusable assets, industry accelerators, and solution frameworks built on AWS leveraging Amazon Connect, Lex, Q in Connect, Voice ID, Wisdom, Contact Lens, Tasks, Cases, Bedrock and more. Deliver end-to-end solutions that extend Amazon Connect capabilities, such as intelligent agent desktops, proactive and personalized customer engagement journeys, and AI-driven analytics and automation. Prototype new features, build demos for strategic pursuits, and maintain a future-ready solution roadmap aligned to industry needs. Client Engagement and Delivery Oversight Act as the executive sponsor and strategic architect on major global transformation programs, with a focus on outcome-driven CX modernization. Oversee design and deployment of cloud contact center platforms, ensuring seamless integration with CRMs, case management, knowledge bases, and digital channels. Collaborate with delivery leaders to ensure operational excellence, client satisfaction, and timely execution at scale. Thought Leadership and Market Influence Represent the firm externally as a leading authority on cloud CX transformation and AI-first customer engagement. Drive executive conversations, shape complex pursuits and proposals, and lead strategic RFPs in partnership with GTM and pre-sales teams. Publish thought leadership, speak at AWS and industry events, and help shape market perception of our capabilities in the space . Minimum Q ualifications / Skills Experience in enterprise technology or consulting, with a strong background in customer experience, contact center , or cloud transformation. Experience in leading Amazon Connect implementations at scale, including enterprise migrations and multi-region deployments. Own and manage the Profit & Loss (P&L) of assigned client portfolios or regional operations Proven success in building and scaling technology practices or service lines, ideally with global delivery exposure and AWS alliance experience. Deep expertise in AWS services, including Amazon Connect, Lex, Lambda, Pinpoint, Contact Lens, Wisdom, Q in Connect, and related AI/ML offerings. Hands-on knowledge of telephony (SIP/VoIP), CRM integrations (Salesforce, ServiceNow), and digital channels (chat, social, email). Experience in adjacent CcaaS platform technologies such as MS Dynamics, GCP CCAI, Genesys, Five9, Nice CXone , Zendesk, WFM technologies Strong executive presence and experience in influencing senior clients, leading diverse teams, and navigating complex global programs. Preferred Q ualifications / Skills Experience applying generative AI to enhance customer experience workflows. Familiarity with AWS CCI (Contact Center Intelligence) solutions. Experience with DevOps practices in the context of cloud contact center deployment. Background in BFSI, healthcare, or regulated industries preferred but not required . Why join Genpact Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

As a Dialer Officer within our Lead Management System division located in Ghansoli (Mahape, Navi Mumbai), you will play a crucial role in managing and optimizing dialer operations across various teams and campaigns. Your primary focus will be on ensuring that calling strategies align with business objectives efficiently, leveraging your deep knowledge of dialer systems and CRM integrations. Your key responsibilities will include designing and executing dialer strategies for multiple teams, implementing a comprehensive dialing plan encompassing various dialing methods, monitoring and optimizing dialer platform performance, administering the predictive dialer system, analyzing agent statistics for strategy refinement and training inputs, developing and distributing daily reports and metrics, ensuring compliance with regulations, managing campaign execution, conducting Quality Assurance checks, and collaborating with stakeholders to suggest and implement improvements. To be successful in this role, you should have a minimum of 4 years of experience in high-volume contact center environments, hands-on expertise in dialer systems and CRM-dialer integrations, the ability to independently manage shift operations, oversee PAN India dialer operations, possess excellent communication, time management, and analytical skills, and be adept at interacting with stakeholders at all levels. If you thrive in a fast-paced environment, excel at operations, predictive dialing, quality assurance, CRM integrations, campaign management, stakeholder management, and have a passion for optimizing dialer systems, we encourage you to apply for this position.,

As a Senior Program Manager for HCP Engagements at Novo Nordisk, you will be responsible for leading a large-scale, complex Customer Engagement ecosystem program supporting the HCP Engagement globally (excluding USA). Your role will involve modernization and migration of the Customer Engagement ecosystem, integrating with portals, analytics, and marketing platforms to ensure aligned delivery across business, markets, and technology stakeholders within a matrix organization. You will be expected to lead the planning, execution, and governance of IT programs to ensure successful outcomes. This includes overseeing the end-to-end delivery of the Customer Engagement program, defining and managing program plans, roadmaps, dependencies mapping, and milestones to ensure on-time, quality delivery aligned with business objectives. Additionally, you will drive complex integrations with other enterprise systems and engage with global and local business stakeholders for requirements gathering, prioritization, and alignment. In this role, you will navigate a matrix environment while balancing global standards with local market needs. You will drive execution of migration roadmaps, collaborate with architecture and platform teams to ensure scalable, compliant configurations aligned with HCP engagement goals, and oversee validation, UAT, and cutover activities to ensure minimal business disruption. Managing vendor relationships, identifying and mitigating delivery and operational risks, ensuring compliance with pharma quality, GDPR, and data privacy standards, and driving strategic alignment of IT initiatives with broader organizational goals will also be key responsibilities. To be successful in this role, you should have a Bachelor's degree in computer science, Information Technology, Business Administration, or a related field, with a Master's degree preferred. You should have a minimum of 15+ years of experience in IT program management, with at least 12+ years in a senior or leadership role. Strong leadership, communication, negotiation, stakeholder engagement, and problem-solving skills are essential, along with experience in managing complex digital and IT projects. Experience with IT infrastructure, software development lifecycles, budgeting, vendor management, and stakeholder engagement for large-scale programs will be beneficial. If you are passionate about leading complex IT programs, thrive in a dynamic environment, and are ready to make a difference in the field of Customer Engagement, we encourage you to apply for this life-changing career opportunity at Novo Nordisk. Join us in our mission to drive change and impact patient lives globally. Apply now and be part of a diverse, inclusive culture that celebrates the unique skills and perspectives of our employees. Together, we go further. We are life-changing.,

Microsoft Dynamics 365 CRM Consultant (Sales Module) U.S. Onsite Opportunity Key Skill & Responsibilities: * Lead the implementation and customization of the Dynamics 365 Sales module for enterprise clients. * Conduct client workshops to gather requirements and map them to Dynamics capabilities. * Customize entities, forms, business process flows (BPF), workflows, and plug-ins. * Configure advanced sales features including lead management, opportunity tracking, sales forecasting, and reporting. * Integrate Dynamics CRM with third-party tools and internal systems as required. * Provide technical guidance, documentation, and post-deployment support. * Proven experience working on Microsoft Dynamics 365 CRM Sales Module with high-level customizations. * Proficiency in JavaScript, Power Automate, custom workflows, and plug-in development. * Experience with CRM integrations, APIs, and solution deployment. * Strong problem-solving skills and ability to work independently. * Excellent communication and client interaction skills. * Must hold a valid U.S. visa (H1B, L1, B1/B2 with stamping, etc.).

Role & responsibilities Design, develop, and maintain custom mobile applications integrated with SugarCRM. Customize the SugarCRM mobile app (Android/iOS) using the SugarCRM Mobile SDK. Develop RESTful API integrations between SugarCRM and third-party systems. Collaborate with cross-functional teams including backend developers, UX/UI designers, and QA engineers. Create and maintain technical documentation for mobile app features and CRM integrations. Ensure application performance, quality, and responsiveness. Provide support and troubleshooting for mobile-related CRM issues. Stay up-to-date with SugarCRM updates, SDK changes, and mobile development trends. Preferred candidate profile Bachelor's degree in Computer Science, Information Technology, or a related field. 3+ years of hands-on experience with SugarCRM development (custom modules, logic hooks, workflows, etc.). Experience with SugarCRM Mobile SDK and mobile application customization.* Proficiency in JavaScript, HTML5, CSS3, and RESTful API integration. Strong knowledge of mobile development frameworks (e.g., Cordova, React Native, or native Android/iOS development). Frontend :HTML5, JavaScript, and the Sidecar framework built on Backbone.js, jQuery, Handlebars.js, and Bootstrap. Backend : PHP, JavaScript, and the SugarCRM server. Database : MySQL (and other databases like Oracle, IBM DB2, and Microsoft SQL Server for enterprise editions). Native Shell : Cordova library for embedding the web application in native mobile environments. Experience with version control systems and version control systems. Strong problem-solving and communication skills. Preferred Qualifications: SugarCRM certification or relevant mobile development certifications. Experience with CI/CD tools and agile development methodologies. Familiarity with database systems like MySQL. Experience in enterprise CRM integrations and data migrations.

JD1: #DataScientist / #SeniorDataScientist Location: Hyderabad (Only) Experience: 35 years (DS) / 58 years (Sr DS) Positions: 3 (2 DS + 1 Sr DS) Target Profiles: 1215 Client: EY ODC Requirements: Must have experience as a Data Scientist or transitioned from Data Engineer Proficient in AWS Expertise in ML Model Design & Development Strong Feature Engineering experience Good to Have: NLP, GraphQL / Graph ML, Generative AI Education: B.Tech / M.Tech in Computer Science, IT, or ECE

We are looking for a highly skilled and experienced Microsoft Dynamics CRM Lead Developer to join our dynamic team. The ideal candidate should have a strong background in Microsoft Dynamics CRM development, including Dynamics 365 (D365) , with a proven track record of delivering enterprise-grade CRM solutions. Key Responsibilities: Lead the design, development, and deployment of Microsoft Dynamics CRM solutions. Customize and extend Dynamics 365 CRM functionality using plug-ins, workflows, Power Automate, and JavaScript. Work closely with business stakeholders to gather requirements and translate them into technical specifications. Ensure the CRM system aligns with business objectives and integrates with other internal systems. Troubleshoot, debug, and optimize CRM customizations and integrations. Provide technical leadership and mentoring to junior developers. Maintain documentation and follow best practices in version control and deployment. Mandatory Skills: Minimum 10+ years of overall IT experience. At least 5+ years of hands-on experience as an MS CRM Developer. Minimum 3-4 years of experience in Microsoft Dynamics 365 (D365) . Strong knowledge of custom entities, workflows, plugins, Power Platform, and web resources . Expertise in CRM SDK, C#, .NET, and JavaScript. Experience with integration of CRM with external systems via REST/SOAP APIs. Preferred Skills: Experience with PowerApps , Power Automate , and Azure . Certification in Microsoft Dynamics 365 is a plus. Familiarity with Agile methodologies. Additional Information: This role is Work From Office in Hybrid Mode . Candidates must be open to work from Hyderabad, Chennai, Kochi, or Coimbatore locations.