Pre Sales Executive

Location: Gurugram, Haryana, India

About Swastik Shelters:

Swastik Shelters is a rapidly growing and trusted real estate consultancy firm based in Gurugram. We specialize in providing comprehensive property solutions to our clients, including residential, commercial, and SCO properties across Delhi NCR. Our commitment to transparency, client satisfaction, and expert guidance sets us apart in the dynamic real estate market. We believe in building lasting relationships through ethical practices and unparalleled service.

We are seeking a highly motivated and results-oriented Presales Executive to join our dynamic team. The ideal candidate will be the first point of contact for prospective clients, playing a crucial role in understanding their real estate needs, providing initial information about various properties, and qualifying leads for our sales team. This role requires excellent communication skills, a proactive approach, and a strong passion for the real estate industry.

Key Responsibilities:

Lead Qualification & Nurturing:

• Respond promptly to incoming inquiries (calls, emails, website forms, social media).
• Understand client requirements in detail to identify suitable property options (residential, commercial, plots, etc.).
• Provide comprehensive information about projects, locations, pricing, amenities, and developer details.
• Qualify leads based on budget, preference, timeline, and other key criteria to pass on to the sales team.
• Nurture leads through regular follow-ups to maintain interest and gather additional information.

Client Relationship Management:

• Build initial rapport with potential clients, ensuring a positive first impression of Swastik Shelters.
• Address client queries and provide accurate, up-to-date information about properties and market trends.
• Schedule site visits and meetings for the sales team.

Market Knowledge:

• Stay updated with the latest real estate market trends, new project launches, and pricing in Gurugram and Delhi NCR.
• Maintain a strong understanding of various property types and developer portfolios.

Database Management:

• Maintain and update the CRM system with accurate client information, communication logs, and lead statuses.
• Generate reports on lead activities and conversion rates.

Collaboration:

• Work closely with the sales, marketing, and operations teams to ensure a seamless client journey.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, Real Estate, or a related field preferred.
• 1-3 years of experience in a Presales, Inside Sales, or Tele-sales role, preferably within the real estate industry.
• Exceptional verbal and written communication skills in English and Hindi.
• Strong interpersonal skills with the ability to build rapport quickly over the phone and email.
• Proficient in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical and problem-solving skills.
• A keen interest in real estate and an eagerness to learn.

What We Offer:

• A dynamic and supportive work environment.
• Opportunity to work with a leading real estate consultancy in Gurugram.
• Competitive salary and performance-based incentives.
• Professional growth and development opportunities.
• Exposure to a diverse portfolio of properties and clients.

How to Apply:

If you are a proactive individual with a passion for real estate and a talent for connecting with people, we encourage you to apply! Please submit your resume and a cover letter detailing your relevant experience and why you are a good fit for this role on info@swastikshelters.com.