Pre-Sales Engineer

As a Pre-Sales Engineer, you play a crucial role in supporting the sales process by providing technical expertise and solutions to customers before a sale is finalized. By collaborating with the sales team, you ensure the alignment of technical and business requirements, ultimately contributing to closing sales opportunities. Your responsibilities include: - **Customer Engagement**: - Work closely with the sales team to understand customer requirements, business challenges, and technical needs. - Participate in meetings with prospective customers to gather technical requirements and provide relevant solutions. - **Solution Design & Technical Expertise**: - Provide technical expertise and recommendations to clients, showcasing how the company's products and services can meet their needs. - Design and deliver tailored solutions based on customer specifications. - **Product Demos & Presentations**: - Conduct product demos, technical presentations, and webinars to prospective clients, highlighting the key benefits and value propositions of the company's products and services. - **Proposal Development**: - Collaborate with the sales and engineering teams to create and deliver customized proposals and RFPs (Request for Proposals), ensuring alignment with customer needs and expectations. - **Proof Of Concept (PoC)**: - Coordinate and implement proof-of-concept engagements to demonstrate the functionality and value of the solution in a real-world scenario. - Ensure successful delivery and technical validation of the PoC. - **Technical Documentation**: - Prepare and deliver technical documentation, including system architecture diagrams, product configurations, and other materials that support the sales cycle. - **Sales Support**: - Provide ongoing support during the sales process, assisting the sales team with answering technical questions, addressing concerns, and handling objections related to the product. - **Customer Relationships**: - Build and maintain strong relationships with customers, acting as a trusted advisor and ensuring high customer satisfaction throughout the pre-sales cycle. - **Collaboration**: - Work cross-functionally with engineering, product management, and support teams to ensure a smooth handoff from pre-sales to post-sales. - Provide valuable feedback from customers to help improve products and services. - **Training & Development**: - Stay up-to-date with the latest technology trends, products, and solutions. - Regularly participate in training to enhance knowledge and technical expertise. **Qualifications**: - **Education**: - Bachelors degree in Computer Science, Engineering, Information Technology, or related field. Relevant certifications or further studies are a plus. - **Experience**: - 3+ years of experience in a pre-sales, technical sales, or solutions engineering role, preferably in the industry or specific technology such as software, hardware, networking, cloud computing, etc. - **Technical Skills**: - Strong understanding of specific technologies, products, or industry tools. - Experience with solution design, integration, and implementation. - Familiarity with cloud platforms, networking, and security technologies is desirable. - Ability to understand and explain complex technical concepts in a clear and concise manner. - **Sales Acumen**: - Strong understanding of the sales process and customer engagement. - Experience working closely with sales teams to drive opportunities and close deals. - **Communication & Interpersonal Skills**: - Excellent verbal and written communication skills. - Ability to build strong relationships with internal teams and customers. - Strong presentation skills with the ability to engage and influence audiences at all levels. - **Problem-Solving**: - Ability to quickly understand customer challenges and propose effective technical solutions. - **Organizational Skills**: - Ability to manage multiple tasks and prioritize responsibilities in a fast-paced environment. **Preferred Skills**: - Experience with specific tools, platforms, or industries. - Knowledge of specific programming languages, cloud platforms, or enterprise software systems. - Experience with managing Proof of Concept (PoC) or pilot projects. - Certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or similar. As a Pre-Sales Engineer, you play a crucial role in supporting the sales process by providing technical expertise and solutions to customers before a sale is finalized. By collaborating with the sales team, you ensure the alignment of technical and business requirements, ultimately contributing to closing sales opportunities. Your responsibilities include: - **Customer Engagement**: - Work closely with the sales team to understand customer requirements, business challenges, and technical needs. - Participate in meetings with prospective customers to g