Pre-Sales Engineer

The Pre-Sales Engineer plays a crucial role within the sales team, providing technical expertise and solutions to customers before finalizing a sale. Your responsibilities include collaborating with the sales team to comprehend customer requirements, deliver product presentations, conduct demonstrations, and customize solutions to meet customer needs. By ensuring technical and business requirements align, you will contribute significantly to closing sales opportunities. You will engage with prospective customers to understand their technical needs and provide relevant solutions. Your technical expertise will assist clients in understanding how our products and services can address their requirements. Customizing solutions based on customer specifications will be a key aspect of your role. Conducting product demonstrations, technical presentations, and webinars to showcase the value propositions of our products and services will be essential. Collaborating with the sales and engineering teams, you will develop and deliver customized proposals and Request for Proposals (RFPs) tailored to customer expectations. Coordinating proof-of-concept engagements to exhibit the solution's functionality in a real-world setting will be part of your responsibilities. Providing technical documentation, system architecture diagrams, and product configurations to support the sales cycle will also be crucial. You will offer ongoing support during the sales process, addressing technical queries, concerns, and objections related to the product. Building and maintaining strong customer relationships, acting as a trusted advisor, and ensuring high customer satisfaction will be vital throughout the pre-sales cycle. Collaborating cross-functionally with engineering, product management, and support teams is essential for a smooth transition from pre-sales to post-sales. Staying updated with the latest technology trends, participating in training sessions, and enhancing your technical knowledge will be encouraged. Ideally, you should possess a Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. Relevant certifications and 3+ years of experience in a pre-sales or technical sales role are preferred. Strong understanding of specific technologies, products, or industry tools, along with excellent communication, interpersonal, problem-solving, and organizational skills, will be beneficial for this position. Experience with cloud platforms, networking, security technologies, and sales acumen are desirable qualities. Additional expertise in specific tools, platforms, programming languages, or enterprise software systems, as well as relevant certifications, will be advantageous.,