Portfolio Optimization Manager

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems, focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact projects with tangible financial results.

VCA Managed Services (VMS) is a critical component of our VCA strategy, providing our clients with the execution muscle they require to deliver and implement strategic projects. VMS brings the ‘best of Visa’ to the clients, playing the role of orchestration layer between client teams and Visa subject matter experts (SMEs). As clients confront increased challenges in their operating environment whilst also facing capacity constraints and capability gaps, VMS helps to drive implementation or delivery of their strategic initiatives, facilitating significant and tangible value creation.

What a PO Manager does at Visa:

The PO Manager is responsible for working closely with clients to deliver portfolio optimization initiatives across the cardholder lifecycle. This could include supporting customer acquisition programs, reviewing customer journeys, driving behavior change through campaign communications, building sustainable engagement and more. As a natural collaborator, you will deliver this support by bringing the best of Visa through working with subject matter experts across consulting, product and client services teams.

To succeed in this role, you will need to excel in product management, stakeholder management, and cross-functional collaboration.

Qualifications

• A Degree in Business Management, Marketing, Economics, Finance, or related fields. A master’s degree would be an advantage.
• Minimum of 8-11 years of experience in a bank or fintech within the consumer credit card business delivering on growth initiatives
• Experience in managing communication campaigns and coordinating any required merchant partnerships and gathering internal approvals
• Demonstrated ability to analyze and synthesize client information, interviews, data, processes, policies, competitive and environmental information to determine gaps, issues and opportunities
• A good balance between strategic thinking and detailed, flawless execution with attention to detail
• Excellent communication, storytelling, and presentation skills
  

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.