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Capco
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PM - Digital Onboarding

PM - Digital Onboarding

Capco

8 years

0 Lacs

pune maharashtra india

Posted:2 days ago| Platform:

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Skills Required

onboarding technology management consulting support service leadership diversity mobile design optimization ux ui drive engagement agile scrum kanban jira confluence governance raid escalation communication collaboration risk

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title

PM – Digital Onboarding

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with

Consultancy of the year in the

British Bank Award

and has been ranked

Top 100 Best Companies for Women in India 2022 by

Avtar & Seramount

. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Project Manager – Digital Onboarding

Location: Pune / Hyderabad / Bengaluru / Mumbai / Chennai / Gurgaon
Years of Exp: 8+ Years (min 6+ years as Project Manager)
Notice Period: Immediate
Mandate Skills: PM Skills + Wealth Management + Digital Onboarding Experience (see JD below)

Key Responsibilities

Lead and manage projects focused on digital onboarding journeys and wealth servicing through mobile applications.
Strong understanding of mobile app journey design, particularly within onboarding and servicing for Wealth Management products.
Oversee the design, implementation, and optimization of end-to-end mobile app experiences for customer onboarding and servicing.
Collaborate with UX/UI designers, developers, and business stakeholders to deliver seamless digital experiences.
Drive digital transformation initiatives, enhancing customer experience and operational efficiency.
Maintain strong stakeholder engagement, influencing senior leaders and cross-regional teams.
Apply Agile delivery methodologies (Scrum, Kanban) and tools (Jira, Confluence) to manage project execution.
Implement robust project governance, including RAID logs, RACI matrices, and escalation processes.
Identify risks and issues proactively and provide effective mitigation strategies.
Ensure effective communication and collaboration across cross-functional, cross-regional teams.

Qualifications & Skills

8+ years of Project Management experience within Banking and Financial Services
Proven experience managing digital onboarding and wealth servicing projects, especially in mobile applications.
Strong understanding of customer journey design for onboarding and servicing workflows.
Experience in digital transformation initiatives within financial services.
Excellent stakeholder management, leadership, and communication skills.
Familiarity with Agile frameworks, Jira, Confluence, and project governance best practices.
Strong analytical, problem-solving, and risk management abilities.

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Consulting, Financial Services

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PM - Digital Onboarding