Plant Quality Lead - Chakan

The role holder is responsible for achieving the organizational objective in quality excellence by implementing quality systems, process controls and improvement activities at the manufacturing plant. Ensuring adherence to the regulatory & compliance related requirements. Additionally the incumbent will be responsible for ensuring minimum customer complaints.

Also responsible for liasoning with customers with a perspective of maintaining relations, understanding their expectations and resolution of their concerns.

Responsibilities:

• Quality Management System (QMS) Implementation:

• Develop, implement, and maintain the company's quality management system aligned with industry standards. Ensure compliance with all regulatory and customer requirements.

• Quality Control & Inspection:

• Supervise the inspection of raw materials, in-process products, and finished goods. Establish quality control procedures for paper, inks, plates, and finished prints.

• Standards & Specifications:

• Define and communicate quality standards and specifications for printing processes, substrates, inks, and finishing.

• Process Monitoring & Improvements:

• Monitor printing processes for consistency and quality. Identify root causes of defects and implement corrective and preventive actions.

• Team Leadership & Training:

• Lead and train the quality assurance team, including inspectors and operators, on quality standards, testing procedures, and best practices.

• Customer Complaint Handling:

• Address customer complaints related to print quality, investigate issues, and coordinate corrective actions to prevent recurrence.

• Audits & Compliance:

• Conduct internal audits and facilitate external audits to ensure compliance with industry standards and client requirements.

• Documentation & Reporting:

  Maintain detailed records of quality control activities, non-conformance reports, inspection data, and corrective actions. Prepare regular reports for management review

• Vendor Quality Management:

  Collaborate with suppliers and vendors to ensure the quality of incoming raw materials and consumables.

• Continuous Improvement:

  Drive initiatives for process optimization, waste reduction, and quality enhancement using tools like Six Sigma, Kaizen, or Total Quality Management (TQM).

Department-Specific Responsibilities:

Paper Stores:

• Verify incoming raw materials (raw paper, boards) for quality, weight, moisture content, and documentation.
• Monitor storage conditions to prevent damage, warping, or deterioration.
• Conduct periodic sampling and testing of stored paper for consistency.

Printing Department:

• Ensure color matching, registration, and print quality as per specifications.
• Oversee calibration and maintenance of printing equipment.
• Monitor ink density, registration, and print alignment during production.

Die Cutting (Fluted & Non-Fluted):

• Check die cutting accuracy, clean cuts, and minimal waste.
• Ensure the die cutting process adheres to design and quality specifications.
• Inspect finished products for correct dimensions, edges, and finish.

Post-Printing Department:

• Verify finishing processes such as lamination, binding, embossing, and coating.
• Conduct inspections of printed and finished products for defects, color consistency, and durability.
• Ensure packaging meets quality and labeling standards.