At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.Could you be the full-time Product Introduction (PI) Field Engineer in [LOCATION] we’re looking for?
Your future role
Take on a new challenge and apply your engineering expertise in a cutting-edge field. You’ll work alongside collaborative and innovative teammates.You'll play a vital role in ensuring the successful introduction of Alstom products, supporting technical activities during the Product Introduction (PI) period, and driving reliability improvements. Day-to-day, you’ll work closely with teams across the business (such as the PI support team, Quality team, and Project Engineering team), provide technical guidance to technicians, and collaborate with internal and external stakeholders to address technical challenges and ensure customer satisfaction.You’ll specifically take care of investigating and resolving technical issues, as well as supporting field modifications and configuration control, but also drive reliability growth through failure investigation and preventative measures.We’ll look to you for:
- Supporting technical activities on Alstom products during the PI period, including commissioning and warranty phases
- Diagnosing and resolving malfunctions or failures in operational equipment
- Providing technical guidance to technicians for troubleshooting and repairs
- Driving containment actions to prevent failure recurrence
- Ensuring completeness and quality of failure/event diagnosis and documentation
- Facilitating communication flow within the PI Customer Site, PI functions, and project teams
- Supporting technical reviews with internal and external stakeholders
- Applying EHS requirements and supporting obsolescence management
All About You
We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:
- A degree in Engineering or Industrial fields
- Experience or understanding of mechanical or electrical/electronic engineering
- Knowledge of railway safety and RAMEHS principles
- Familiarity with product knowledge and data analytics
- A master’s degree in Engineering (desirable)
- Problem-solving skills and customer interaction experience
- DFQ, Quality, and Audit knowledge
Things you’ll enjoy
Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:
- Enjoy stability, challenges and a long-term career free from boring daily routines
- Work with new security standards for rail signalling
- Collaborate with transverse teams and helpful colleagues
- Contribute to innovative projects
- Utilise our inclusive and dynamic working environment
- Steer your career in whatever direction you choose across functions and countries
- Benefit from our investment in your development, through award-winning learning
- Progress towards roles such as Product Introduction Manager or other leadership positions
- Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)
You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!
Important to note
As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.