People and Culture Specialist

About Company

A listed IT consulting and outsourcing multinational company headquartered in Mumbai, recognized for its expertise in business process management, automation, and analytics services. Renowned for delivering innovative and scalable solutions to global clients across industries.

Job Description

Role Summary:

We are seeking a passionate and proactive individual to lead the growth and effectiveness of Employee Resource Groups (ERGs) across the organization. This role will be responsible for enabling inclusive, vibrant, and high-impact communities—ranging from diversity-focused groups to interest-based communities.

The ERG & Employee Community Lead will act as a key connector, program manager, and advocate to foster belonging, collaboration, and employee engagement.

Key Responsibilities:

ERG Strategy & Enablement

• Drive the vision, structure, and governance for all ERGs across the organization.
• Support ERG leaders in setting goals, planning events, and aligning with company values.
• Establish ERG charters, roles, budgets, and reporting mechanisms.

Program Execution

• Plan and execute a year-round calendar of ERG-led initiatives, campaigns, and cultural moments.
• Ensure coordination across ERGs to avoid overlaps and promote collaboration.
• Provide support for logistics, communication, and external partnerships.

Community Building & Inclusion

• Promote broad and inclusive participation across levels and functions.
• Coach ERG leads to build strong, sustainable communities.
• Identify and launch new ERGs based on employee interests and business priorities.

Communications & Storytelling

• Partner with internal comms to spotlight ERG efforts and amplify success stories.
• Create awareness campaigns, event promotions, and community content (intranet, email, social).
• Serve as the internal ambassador for ERG programs.

Impact Measurement

• Track engagement metrics, participation, and feedback to assess impact.
• Share insights and improvement areas with HR/leadership.
• Celebrate milestones, recognize volunteers, and evolve programming based on needs.

Skills & Experience:

• Min 5-6 years of experience in employee engagement, HR, DEI, or program management.
• Strong organizational, communication, and stakeholder management skills.
• Passion for building inclusive cultures and vibrant communities.
• Comfortable working across multiple teams and geographies.

Preferred Qualifications:

• Experience in leading or supporting ERGs or community initiatives.
• Familiarity with wellness, cultural events, or DEI-focused programming is a plus.
• Creative thinking with a hands-on approach to execution.