140 Pareto Analysis Jobs - Page 3

Job Description : 1. Review the product quality plan and customer standard requirement for new project promote to implement in process,Review customer requirement implementation. 2.Guide the process of customer complaint and customer response / product defect analysis, and review the customer complaint report. 3.Analysis of manufacturing process, inspection quality data and reports, summarize and refine and guide closed-loop processing. 4. Review relevant quality data reports based on customer requirements for product process quality data 5. Lead improvement verification of major abnormalities. 6. Guide internal and external audits and implementation of corrective and preventive measures 7.G...

Job Description : 1. Review product quality plans, validate customer requirement in process ,close customer quality requirement timely. 2.Customer online defect analysis ,guide to CS technician how handle online abnormality ,failure analysis and verification on time. 3.Guide the process of customer complaint and customer response / product defect analysis, and prepare the customer complaint 8D report. 4.Guide CS technician about software installation in customer IQC/LAB ,assistance in RMA verification process. 5.Trial production report preparation ,review with customer ,collect all data report for new project as per customer requirment ,summarize it and send to customer with closer report. 6...

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Gurgaon Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Mi...

Total 6 Yrs exp out of this 2 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Work from Office-Kolkata only not for Delhi/NCR...Apply those who can relocate in Kolkata Required Candidate profile Work from Office-Kolkata only not for Delhi/NCR...Apply those who can relocate in Kolkata Call or Whatspp cv Sri 8851792136 Neha 8287267407

Roles and Responsibilities Conduct quality audits, call monitoring, and root cause analysis to identify areas for improvement. Develop and implement corrective actions (CAPA) to address non-conformities found during audits. Collaborate with cross-functional teams to ensure compliance with quality management systems (QMS). Provide feedback on customer quality issues and work closely with customers to resolve them. Utilize various quality tools such as Pareto analysis, RCA, QC tools, Call Calibration, Feedback, etc. to drive continuous improvement. Desired Candidate Profile 3-8 years of experience in a similar role within the BPO industry. Strong understanding of Quality Management principles ...

ROLE: Quality Manager DESIGNATION: Manager II Quality LOCATION: Kolkata YEARS OF EXPERIENCE: 8+Years Educational Qualification: Bachelors degree Company is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations Role and Key Responsibilities: Supervise quality work group of clients with multiple programs or lines of businesses which can be across multiple sites/geos, including work assignment and attendance monitoring, providing input for selecting, training, developi...

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Gurgaon Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Mi...

Role & responsibilities Monitor and evaluate voice interactions for quality assurance. identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Collaborate with training and operations teams to improve service quality. Ensure adherence to company standards and compliance guidelines. Conduct calibration sessions to align with quality parameters. Preferred candidate profile Minimum 1 year of experience as a quality analyst on papers. Strong command on Telgu/Marathi/Gujarati/Malyalam Bengali Proficient in MS Office. Excellent analytical and listening skills.

Roles and Responsibilities Conduct quality analysis, inspection, and audits to ensure compliance with industry standards and company policies. Identify areas for improvement through root cause analysis and implement corrective actions. Collaborate with cross-functional teams to resolve quality issues and improve overall process efficiency. Develop and maintain documentation of quality procedures, checklists, and reports. Need QA candidate who had experience in CSA Non-Voice background [ Trust & Safety Email chat candidates are more preferable] Need good knowledge on Play store Apps and Android knowledge Need 1 to 3 years of Experience candidate in Technical non voice background Need Immediat...

Key Responsibilities: Define, develop, and implement a Quality strategy that contributes to enhancing the capability of the QE function by providing technical and administrative support to improve the quality and yield of the product. Assure the reliability and consistency of production by checking processes and their output. Recommend changes to production processes or quality controls to eliminate any problems. Process and PPAP audits are conducted by the customer. Ensure records of quality reports, statistical reviews, and relevant documentation are available. Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectivel...

" Job Title: Head - Procurement Quality Assurance / Software Quality Assurance Location: Pune About the client: PSS has been mandated to hire a Head - Procurement Quality Assurance / Software Quality Assurance for a fast-growing mechatronics/engineering organisation. Key Responsibilities: Define, develop, and implement a Quality strategy that contributes to enhancing the capability of the QE function by providing technical and administrative support to improve the quality and yield of the product. Assure the reliability and consistency of production by checking processes and their output. Recommend changes to production processes or quality controls to eliminate any problems. Process and PPA...

Need to handle all quality related testing ,iso documentation ,kaizen,QC tools,need to check porosity,spectro,Xray

Quality Analyst || International BPO Experience: Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With 7 QC Tools 1 Yr of QA With International BPO On Papers (Mandate) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA 6 LPA based on experience and performance) Graduate / UG (any stream) Interested in Joining? Call HR ...

AAs a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated traini...

Experience 2 to 3 Years in Quality Department Experience with BPO Industry Willing to work in Night shift Quality Assurance Specialist must demonstrates complete familiarity with all aspects of quality of data entry including performance, professionalism, ethical standards, policies, guidelines and procedures Quality Assurance Specialist should monitors data entry performance, working with supervisors to implement improvement plans Should prepares quality reports by collecting, analyzing, and summarizing information and trends Quality Assurance specialist must prepares and conducts audit work in accordance with acceptable audit standards and plans. A minimum productivity requirement is defin...

Do you have more than one vacancy for this job? Location: Hyderabad, Telangana, India Company Description: About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, theyre our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. Weve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new ...

Role & responsibilities: Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) Participate in calibration and call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practice implementation Participate in internal quality audits (e.g. periodic audits of existing processes to determine pro...

Candidates who want to apply for the role can share their CV's to Email: saumyasirothiya@aesl.in Share your Cv's through whatsapp: 9625972018 Job Title: Quality Analyst Desired Work Experience: - 6-7 Years as a Quality Analyst Educational Qualification: Graduate and Above. Woking Days: 6 Days; Rotational Day Shifts and Rotational Off Work Location: Mayapuri, Delhi Role & responsibilities Implement and ensure Call Quality Audit. Implement relevant measures to achieve desired level of Customer Satisfaction. Monitor Call Quality & Analyze training gaps required for Customer Satisfaction. To ensure that our call center agents are interacting with customers in accordance with company's set guidel...

Responsibilities Monitors all interactions and ensures accuracy of the same with on-time/immediate feedback to the floor Coordinates and facilitates call calibration/training sessions for call center staff Publishes quality trends, feedback and improvement / enhancement reports Conduct quality monitoring and coaching Deal tactfully and courteously with clients Produce Quality reports and dashboards such as TNI, Pareto etc. Drive process improvement and ensure process compliance Contribute to the development of the short and long term goals of the process Ensure quality, NPS and CSAT targets are met at all times Drive first call resolution and quality initiatives in the program Skillset Excel...

Quality Analyst || Voice Process || International BPO Must have Exp as a QA in to International Voice Must have worked in to International Voice Location - Mumbai , Pune , Bangalore 5 Days Experience working into BPO Domain is a MUST Overall 3+ years in BPO/ Contact Center Only Graduates Excellent Communication Skills Rotational Shift Opportunity to work in a fast-paced, international work environment Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

Role & responsibilities 1. Quality Strategy & Planning- Define and implement the Quality Strategy aligned with business goals and customer expectations. Drive continuous improvement initiatives to enhance product quality and reduce cost of poor quality (COPQ). Set quality KPIs and monitor performance against benchmarks. 2. Defect Analysis & Corrective Actions Lead root cause analysis (RCA) of internal and customer-reported defects. Ensure implementation of effective corrective and preventive actions (CAPA) using 8D, DMAIC, or other tools. Review defect trends and introduce proactive measures to eliminate recurring issues. 3. Team Building & Training Develop an efficient team structure for th...

Quality Analyst | International BPO Must have Exp as a Quality Analyst into International Voice (Mandate) Exp Working in to International Voice Process (Mandate) Graduation Mandate Loc - Pune , Mumbai , Bangalore Need Excellent Communication Ready to Work in Rotational Shift and Off 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

Should have in depth knowledge of ISO 9001, ISO14001, & ISO 45001 standards. Certified internal auditor / Lead Auditor will be an added advantage. Proficiency in GD&T and engineering drawing standards. Knowledge about manufacturing processes / work experience in chemical etching process , electroplating , mechanical stamping, furnace operations etc. Should have detailed knowledge on process validation , feasibility study and part qualification methods. Collaborate with CFT to support new part development , process improvement, and risk management. Sound knowledge of risk assessments, PRD, CP, FMEA, and RCA (5 Why, 8D problem solving, Fishbone Diagram, and Pareto Analysis). Ability to perform...

With a legacy of over 30 years, Inspirisys has excelled in driving digital transformation through cutting-edge technologies and as a subsidiary of CAC Holdings Corporation Japan, we embrace the core tenets of Japanese work culture, prioritizing quality and attention to detail to ensure our solutions meet the highest standards. This expertise has solidified our position as a trusted partner for industry-leading OEMs in the digital age. We specialize in custom-tailored solutions in Infrastructure, Enterprise Security & Risk Services, Cloud, Banking and Product Engineering & Development, empowering clients to meet their digital objectives. Role Summary: As a Team Lead, you will support the qual...

Auditing of the process and making improvements Must have experience in the Voice process Six Sigma Certification is a mandate Should have done a successful project in the Green belt Need 7+ years of experience in total HR Deeksha 7697428237 Required Candidate profile Candidate must have experience handling a team of Quality Analysts Candidate must have knowledge of 7 QC Tools Candidate must have experience In Telecom Process.