Quality CS Engineer - Kasna

1. Review product quality plans, validate customer requirement in process ,close customer quality requirement timely.
2.Customer online defect analysis ,guide to CS technician how handle online abnormality ,failure analysis and verification on time.3.Guide the process of customer complaint and customer response / product defect analysis, and prepare the customer complaint 8D report.4.Guide CS technician about software installation in customer IQC/LAB ,assistance in RMA verification process.5.Trial production report preparation ,review with customer ,collect all data report for new project as per customer requirment ,summarize it and send to customer with closer report.6.Review relevant quality data reports based on customer requirements for product process quality data.7.Review customer online and IQC test result DPPM data ,if exceed standard follow-up control measures in manufacturing process as per customer standard DPPM requirements.8.Prepare daily/weekly/monthly report and review with customer, validate repair product process as per customer requirements.

Other Requirement :

1.Risk assessment
2.Customer complaint handling 2485 rule.3. Follow-up improvement measure according to customer requirements.4.8D review5. Trial production customer requirements and review report6. Customer online abnormality handling on time.7. Customer Audit handling and closer follow-up

Key skills & Capabilities :

1.Handle customer internal and external audit results
2.Summarize the customer major issues at the current stage, analyze the root cause,review monthly report with customer and formulate an improvement plan to solve the problem from the root cause.3.Provide skills training for engineers and other personnel to improve the comprehensive strength of the undergraduate office.4.Complaint handling management with 2485 principal5.Review daily work management of team and their output6.Increase team capability for individual work7.Monthly ,half yearly , yearly meeting with customer8.Customer relationship management9.Proactive approach to handle customer issues timely and healthy relationship to meet company bushiness goal .

Perks and Benefits

As per company norms.