Outlet Retail Head, Peter England

Job Description

Basic Section No. Of Position 1 Grade 9 Level Assistant Manager Organisational Industry -- Function -- Skills Skill Sales Operations Minimum Qualification Under Graduate CERTIFICATION No data available About The Role LocationChennai Experience4 - 8years Skills: Store management, Store operations Key Result Areas Supporting ActionsTapping Business potential for the RegionFootfall generation- Ensures execution of the footfall generation plan and monitors qualityStore business plan inputsCompetition Mapping- Compiles the competition information (sales, offer & merchandise) and validates between locations / markets. Builds up a picture of emerging threats / opportunities.Business development- Generate leads for RM in terms of business potential and scope for newer storesFranchisee ManagementKey relationship manager with the franchisee on operational aspects and ensuring compliance on SOPs etcEncouraging investment from franchiseesMerchandize ManagementUndertakes regular store visits and recommends merchandise changes, if required, and points out the gapsStore OperationsMonitor store opening timelinesMonitor operations & Ensure compliance adherence wrt Cash management, Stock Management, Cost management, housekeeping, staff attendance.New Store opening- Responsible for recruitment and managing store opening checklistSOP ComplianceUndertakes regular store audits and points out the gapsRectifies and maintains store standardUnderstanding Consumer needsInformation Collection- Ensure compliance to the procedures and a high rate of registration.Information Analysis- Understand the difference in the consumer make up between stores and utilize that knowledge to help the business customize its strategies for the storesDevelop rapport with top customers (approx 20) of every store.Team ManagementRecruitment- Hire Store Manager under RMs guidanceStore manager quarterly appraisal/ performance reviewMotivate and engage the team at the storesSales Targets- Sets weekly targets for the stores in line with trend of the market, expectations of business from his area and store team's viewsSpend Budget- Compliance monitoring, set monthly spends.Training- To work with CCAs / SMs to improve specific skill area. Cross transplant skills across stores. Ensure compliance to the training calendar