Outbound US Sales Specialist

About the Role:

We are seeking a dynamic and motivated Sales and Customer Acquisition

Specialist to join our team in the US virtual construction industry. This role

involves identifying new business opportunities, managing high-value client

accounts, and ensuring exceptional customer service delivery. You will be

responsible for developing strategies, building relationships, and handling

customer inquiries and issues with professionalism and efficiency.

Key Responsibilities:

• Identify Opportunities: Explore new markets, clients, and partnerships in the

US high-tech construction industry.

• Develop Strategies: Design and implement plans to access new opportunities

and grow the business.

• Build Relationships: Maintain and nurture long-term client relationships to drive

customer satisfaction and loyalty.

• Customer Outreach: Make outbound calls to potential clients to establish

rapport and generate business leads.

• Follow Scripts: Adhere to standardized communication scripts to ensure

consistency and compliance.

Skills and Abilities:

• Excellent verbal and written communication skills in English (US accent

preferred).

• Strong relationship-building skills with the ability to connect with business

teams in various US states.

• Ability to manage multiple tasks in a fast-paced environment.
• Proficient with basic computer skills and customer relationship management

(CRM) tools.

• Strong problem-solving and conflict-resolution skills.

Experience:

• Prior experience in the US calling process (customer support, sales, etc.) is

highly preferred.

• Experience in handling outbound and inbound calls is mandatory.

Soft Skills:

• Strong interpersonal and communication skills.
• Patience, resilience, and a positive attitude.
• A team-oriented mindset with a focus on collaboration.

Preferred Traits:

• Willingness to work night shifts or flexible hours as per US time zones.
• Familiarity with the US market, culture, and communication styles.

Additional Information:

• Comprehensive training on our services will be provided to eligible candidates.
• Performance-based incentives are available for top performers.

Perks and Benefits:

1. Competitive compensation with performance-based incentives

2. Outstanding career growth opportunities

3. Exposure to international projects in the USA and Canada

4. Work with top general contractors globally

5. Health and accidental insurance

6. 5-day work week (Saturday and Sunday fixed off)

7. Cab pickup and drop for Gurgaon locations

8. Sabbatical leave options

9. Business bonus and gratuity benefit.