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1548 Us Calling Jobs

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1.0 - 6.0 years

1 - 2 Lacs

jamshedpur

Work from Office

Responsibilities: *Manage international calls with US clients *Maintain high call quality through good English communication Ability to work in night shifts *Provide precise and reliable information to customers regarding bookings, cancellations Health insurance Provident fund Sales incentives Annual bonus

Posted 15 hours ago

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0.0 - 3.0 years

1 - 4 Lacs

noida, new delhi, gurugram

Work from Office

International Customer Voice Process Graduate Fresher 1 Yr Exp In International Voice Fresher sal 25k Inhand Experienced upto - Rs.35k inhand + incentives Location- Gurgaon Both sides cab provided 5 days a week working. contact- HR Nidhi 9311340225

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0.0 - 5.0 years

0 - 3 Lacs

mumbai suburban, thane, navi mumbai

Work from Office

US Banking Process Opportunity Location:Thane/Malad Shift:24/7 with 2 rotational offs HSC+1yr exp, excellent communication Salary:35k+incentives Virtual interview&1.3lakh retention bonus after 1yr Contact: sujata@careerguideline.com or 7738115585

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0.0 - 5.0 years

2 - 4 Lacs

new delhi, gurugram

Work from Office

International Voice Process 5 Days Working | 2 Offs Salary up to 4.5 LPA + Incentives Both Side Cabs Career Growth with Global Clients Location- Gurgaon For More Info Contact HR Vansh@ 9899693180 Make Your Voice Go Global – Apply Today

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1.0 - 6.0 years

3 - 4 Lacs

gurugram, delhi / ncr

Work from Office

Customer Service Associate Voice process Excellent English is required Salary up to 4.7 LPA + Incentives Both side cabs Location: Gurugram - Need 1 year BPO exp. Contact:- Kiran: 9354220282 Vijay: 8920951207

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0.0 - 5.0 years

3 - 5 Lacs

noida

Work from Office

We’re Hiring! US Voice Process Handle customer order-tracking queries via calls & provide real-time solutions. Salary up to 40K CTC + Incentives Both Side Cabs + Meals Location - Noida No WFH/Chat profiles. Apply now! Required Candidate profile * Graduate Freshers / UG with 6+ months BPO exp. can apply. * Must have excellent communication. * Ability to handle customer queries. . HR Jiya - 9315779945 (Call/WhatsApp) Perks and benefits Lucrative Incentives Both Side Cabs Meals IJP

Posted 1 day ago

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0.0 - 5.0 years

2 - 6 Lacs

pune

Work from Office

Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . Profile - Customer Support Executive (Voice/Non Voice) Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Salary - 3.5Lpa - 6.5Lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Khushi 7869457739 *Arushi 7222909328 *Antra 9589329989 *Kanak 8982889979 *Monika 7869365175 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD

Posted 1 day ago

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1.0 - 6.0 years

4 - 5 Lacs

gurugram

Work from Office

Hiring For Email And Chat Banking Process - 5.20 LPA - GGN Grad/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 1 day ago

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1.0 - 6.0 years

4 - 5 Lacs

gurugram

Work from Office

Hiring For Email And Chat Banking Process - 5.20 LPA - GGN Grad/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 1 day ago

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0.0 - 5.0 years

1 - 3 Lacs

gurgaon/gurugram

Work from Office

Hiring For E Commerce Non Voice Email Chat Process 23K Per Month Grad/UG/ Fresher Can Apply. 5 Day 24/7 Both Side Cab WFO Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

Posted 1 day ago

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0.0 - 5.0 years

2 - 6 Lacs

bengaluru

Work from Office

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Call HR Adha on 7975449212 Roles & Responsibilities Handle calls to and from healthcare providers based in the US. Respond to queries related to medical claims, eligibility, and patient records. Offer empathetic and efficient solutions while maintaining high service standards. Document all calls and interactions accurately. Work collaboratively with internal teams to resolve provider concerns. Eligibility Criteria Education: Minimum 2nd PUC pass and above Required Skills Excellent verbal communication in English (CEFR Grade B2 or above) Good voice clarity and neutral accent Ability to multitask with empathy and strong soft skills Analytical thinking and a solution-oriented mindset Selection Process HR Fitment Round Operations Round How to Apply: Call HR Adha on 7975449212

Posted 1 day ago

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0.0 - 3.0 years

3 - 4 Lacs

bengaluru

Work from Office

Greetings from THE JOB FACTORY International Voice openings UG Freshers also can apply 5 days work 2 Days off 1 way cab US shift Sal-21k up to 35k Bangalore Location Call : HR Sabah @ 9611701014 sabafathima2511@gmail.com (Call or whatsapp)

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0.0 - 3.0 years

3 - 4 Lacs

bengaluru

Work from Office

Greetings from THE JOB FACTORY International Voice openings UG Freshers also can apply 5 days work 2 Days off 2 way cab US shift Sal-21k up to 35k Bangalore Location Call : HR Sabah @ 9611701014 Sabah@thejobfactory.co.in (Call or whatsapp )

Posted 1 day ago

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1.0 - 4.0 years

2 - 4 Lacs

faridabad, gurugram, delhi / ncr

Work from Office

Inside Sales for Microsoft, Dell, HP, Lenovo & IT Services Engage with North America clients (calls) (Upselling & Cross-selling IT products & services) Competitive Salary + Incentives & Career Growth Contact: +91-7827866414 Perks and benefits 2-Way Cab+Meals Medical Insurance

Posted 2 days ago

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1.0 - 3.0 years

3 - 4 Lacs

hyderabad

Work from Office

Job Summary:Join our IntouchCX team as a Customer Service Agent to help customers reduce their bills and optimize service usage. You will analyze customer usage, identify savings opportunities, and offer personalized solutions to meet their budget goals. Key Responsibilities: Bill Analysis: Identify opportunities to reduce customer bills based on usage patterns. Solution Development: Offer tailored plans, promotions, and cost-saving options. Customer Communication: Provide clear explanations and exceptional customer service. Issue Resolution: Resolve billing and usage concerns promptly and professionally. Sales / Upsell: Recommend and upsell additional services while ensuring a positive customer experience. Requirements: 1-2 years of customer service experience, ideally in a voice call center environment. Sales experience is a plus. Strong analytical, communication, and problem-solving skills. Knowledge of products, services, and pricing. Ability to upsell solutions that benefit the customer. Preferred Qualifications: Experience in telecommunications or customer service industries. Relevant customer service certifications. Sales exposure in a voice center is a plus. flexible with rotational night shifts and week offs No leaves for next 6 months What We Offer: Competitive compensation and benefits. PF and ESI Free transportation up to 25km upon checking hiring radius Career development opportunities in a dynamic environment. Interested Candidates please Reach out below mentioned recruiter/Walk in to below mention location and mention top of resume recruiter name and Carry Aadhar Card along with the resume Shaheen 9989956178 or To Get a get Quick Response Whatsapp your resume. Email Your resume on Given Mail id shaheen.sultana@intouchcx.com

Posted 2 days ago

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1.0 - 5.0 years

2 - 3 Lacs

kolkata

Work from Office

Requirements: Minimum 6 months–3 yrs of proven experience in International Sales Excellent communication, negotiation, and interpersonal skills. Should be comfortable with the night shift Familiarity with CRM tools and international sales platforms. Required Candidate profile *Develop and implement effective sales strategies for international markets. *Negotiate contracts, pricing, and delivery terms with international clients Call Us for more info(7605858512) Perks and benefits Sal on 1st of every month+ incentives are there

Posted 2 days ago

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1.0 - 6.0 years

2 - 6 Lacs

bengaluru

Work from Office

Role & responsibilities Customer Interaction Handle inbound and outbound calls professionally for international customers. Greet customers, actively listen, and understand their queries/concerns. Provide accurate information regarding products, services, policies, or technical support. Issue Resolution Diagnose customer issues and offer appropriate solutions within defined timelines. Escalate unresolved cases to higher support teams when necessary. Ensure first-call resolution (FCR) whenever possible. Communication Skills Maintain clear, polite, and professional communication in English (neutral/global accent). Document all conversations accurately in CRM or ticketing systems. Follow scripts, processes, and compliance guidelines. Preferred candidate profile Excellent verbal communication skills in English (neutral/global accent). Strong listening skills and ability to understand diverse accents. Customer handling skills patience, empathy, problem-solving. Typing & computer skills – ability to multitask (talk + type, use CRM tools). Sales/Negotiation skills (for outbound/sales process). Willingness to work in night shifts/rotational shifts (to support international time zones).

Posted 2 days ago

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1.0 - 2.0 years

1 - 3 Lacs

hyderabad

Work from Office

Greetings from Intellisight India Pvt. Ltd. Job openings for International Call Centre Executive- US Healthcare Voice process Role & responsibilities Managing Inbound Calls from the patient/ PCP / Insurance in a professional manner Provide accurate information and resolve patients inquiries and complaints. Document every interaction and update the records with accurate information. Escalate complex or unresolved issues to the appropriate department or supervisor for further assistance. Preferred candidate profile Minimum 1 to 3 years of strong experience in any of the areas of US Calling Customer Service, outbound Sales and collections International Voice process. Perks and benefits : Best In Industry Note : Interested candidates can apply sangeetha@intellisightindia.com or Whatsapp resume on 9346493744 or contact HR Regards, Pravalika-HR Executives

Posted 2 days ago

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0.0 - 3.0 years

3 - 4 Lacs

bengaluru

Work from Office

Greetings from THE JOB FACTORY International Voice openings UG Freshers also can apply 5 days work 2 Days off 1 way cab US shift Sal-21k up to 35k Bangalore Location Call : HR Sabah @ 9611701014 Sabah@thejobfactory.co.in (Call or whatsapp )

Posted 2 days ago

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0.0 - 5.0 years

2 - 2 Lacs

mumbai suburban, thane, navi mumbai

Work from Office

Immediate Hiring Freshers Only Customer Service Associate | US Healthcare Voice Support Location: Airoli, Mumbai (Work from Office) Shift: Night Shift | 5 Days Working Eligibility: Freshers / Recent Pass-outs Job Overview Kickstart your career in US Healthcare Voice Support ! An excellent opportunity for freshers with strong English communication skills to begin their journey in the BPO industry. Key Responsibilities Handle inbound & outbound customer calls. Resolve queries with professionalism & accuracy. Maintain call records & follow SOPs. Achieve performance metrics (Quality, Accuracy, CSAT). Communicate effectively & actively listen to customers. Work in rotational shifts. Upsell/cross-sell services when required. Eligibility Criteria Education: 12th Pass / Graduate (Freshers welcome). Not Eligible: B.Tech, M.Tech, MCA, MBA, BCA, Hotel Mgmt., and other specialized/technical degrees. Skills: Excellent verbal English communication (mandatory). Mandatory: Valid PAN Card required during hiring process. Prior BPO experience is an added advantage. Hiring Process Virtual Interview invite shared on WhatsApp. Quick joining documentation for faster onboarding. Apply Now & Start Your Career in International Voice Process! Tabitha : 9514273632 Diksha : 7865030487

Posted 2 days ago

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0.0 - 2.0 years

0 Lacs

ahmedabad

Work from Office

We are seeking dynamic and motivated Sales Executives to join our team in Ahmedabad. Excellent communication and interpersonal skills. For any queries, please contact - +91 9157417409 (Akriti Keshri)

Posted 2 days ago

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0.0 - 5.0 years

3 - 5 Lacs

new delhi, gurugram, delhi / ncr

Work from Office

Job Title: INTERNATIONAL VOICE PROCESS ASSOCIATE Location: Gurugram Shifts: Rostered | 5 Days a Week | 2 Week-Offs Company: Leading US-Based MNC Role Overview We are hiring experienced professionals for the International Voice Process with a leading US-based company. If you have excellent communication skills and a passion for delivering outstanding customer service, this role is for you! Key Responsibilities Handle inbound & outbound international customer calls. Provide accurate and timely resolutions to customer concerns. Ensure customer satisfaction through professional and empathetic communication. Maintain process compliance and meet defined service quality standards. Requirements Education: Graduate/Undergraduate with minimum 1 year of customer support experience ( International BPO preferred ). Language Proficiency: Excellent spoken English with clear accent & grammar. Availability: No exams in the next 6 months. Work Environment: Comfortable working in rotational shifts with 2 week-offs. Compensation & Benefits Salary: 25,000 41,000 (in-hand, based on experience) Incentives: Up to 2,500 (performance-based) Annual CTC: Up to 6 LPA Other Benefits: PF + Performance Incentives + Allowances Transport: Both-side cab facility OR self-transport allowance Contact to Apply (Call/WhatsApp) Afreen: 62060 77869 Pallavi: 96674 20835

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0.0 - 4.0 years

3 - 5 Lacs

new delhi, gurugram, delhi / ncr

Work from Office

Hiring Now: International Voice Process Location: Gurgaon Shift: Rotational (24x7) | 5 Working Days | 2 Week Offs Immediate Joiners Preferred Open Positions International Voice Process Eligibility Criteria Graduate / Undergraduate (Freshers & Experienced up to 5 years) Excellent English Communication (Written & Spoken) Willingness to work in Rotational Shifts Key Responsibilities Handle international client queries (Voice / Chat-based) Deliver high-quality and timely resolutions Maintain customer satisfaction and professionalism Salary & Benefits In-hand Salary: 15,000 45,000 per month Incentives: Performance-based Transport: Company Cab Services Provided Other Benefits: PF, ESI, and more Why Join Us? Global exposure (UK, US, Australia clients) Career growth in a dynamic and supportive environment Client-Funded Hiring | No Charges Apply Now Immediate Joiners Welcome! Share your updated resume with our HR team: HR Contact Numbers: Afreen : 62060 77869 Pallavi : 9667420835 No Registration or Placement Charges Dont Miss Out Secure Your Spot Today!

Posted 2 days ago

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0.0 - 5.0 years

0 - 3 Lacs

ahmedabad

Work from Office

-Should be residing in Ahmedabad -Excellent Communication in English -5days working -Willing to work in Rotational shifts -Pursuing not allowed -Salary 25to35CTC(Night allowance + Incentive) - Interested candidate connect on this number 6356479481

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0.0 - 3.0 years

1 - 4 Lacs

hyderabad, bengaluru

Work from Office

International Voice Customer Support Mode: Work from Office Shift: Night Rotational Shift - 2 way cab Location - Hyderabad Cab facility Salary: Freshers: 3 LPA CTC : 17k + 2k Attendance bonus 6-18 months exp : 3.4 LPA CTC : 20k+ 2k Attendance bonus 18+ months exp : 4 LPA CTC : 25k +2k Attendance Bonus Key Requirements & Responsibilities: Minimum Education: Under grads /Any Graduate Key Skills: Excellent communication, adaptability, and basic computer skills. Handle inquiries and resolve issues from international clients via phone, email, and chat. Maintain professional and empathetic communication across different time zones and cultural contexts. Provide accurate product, service & policy information. Use CRM tools effectively. Walk-in Interview Immediate Joiners If you are interested , Apply Here HR Shivani:910090544 Mail: shivani.saraboju@axisservice.co.in Reference Appreciated!!

Posted 2 days ago

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Exploring US Calling Jobs in India

The US calling job market in India has been growing steadily over the years, with many companies outsourcing their customer service and sales operations to Indian firms. This has created numerous job opportunities for individuals looking to work in the BPO industry. In this article, we will explore the various aspects of us calling jobs in India to help job seekers better understand this career path.

Top Hiring Locations in India

  1. Delhi
  2. Mumbai
  3. Bangalore
  4. Pune
  5. Hyderabad

Average Salary Range

The average salary range for us calling professionals in India varies depending on the experience level. Entry-level positions typically start at around ₹2-3 lakhs per annum, while experienced professionals can earn upwards of ₹5-7 lakhs per annum.

Career Path

In the us calling industry, a typical career path may involve starting as a Customer Service Executive, then progressing to a Team Leader, followed by a Managerial role such as Operations Manager or Quality Manager.

Related Skills

In addition to us calling skills, employers often look for candidates with strong communication skills, problem-solving abilities, customer service orientation, and proficiency in relevant software tools.

Interview Questions

  • What do you understand by US calling? (basic)
  • How do you handle irate customers over the phone? (medium)
  • Can you give an example of a successful sales pitch you have made in the past? (medium)
  • How do you prioritize your tasks when dealing with multiple customer inquiries simultaneously? (medium)
  • Have you ever had to deal with a language barrier while talking to a customer? How did you handle it? (medium)
  • What motivates you to work in a customer service role? (basic)
  • How do you ensure data security and confidentiality while handling customer information? (medium)
  • Describe a time when you went above and beyond to help a customer. (medium)
  • How do you stay calm and composed under pressure? (medium)
  • What do you think are the key qualities of a successful us calling professional? (basic)
  • Can you describe a challenging situation you faced at work and how you resolved it? (medium)
  • How do you keep yourself updated on the latest industry trends and developments? (basic)
  • Have you ever dealt with a difficult team member? How did you handle the situation? (medium)
  • How do you handle repetitive tasks without losing interest or focus? (medium)
  • What steps do you take to ensure accuracy in your work? (basic)
  • How do you handle feedback from supervisors or customers? (medium)
  • Describe a time when you had to learn a new software tool quickly. (medium)
  • What would you do if you were unable to resolve a customer's issue on the first call? (medium)
  • How do you stay organized and manage your time effectively? (basic)
  • Have you ever had to meet strict targets or deadlines at work? How did you ensure timely completion? (medium)
  • How do you handle conflicts within a team? (medium)
  • Can you describe a situation where you had to adapt to sudden changes in work processes or procedures? (medium)
  • How do you ensure accuracy in documenting customer interactions? (basic)
  • What are your career goals in the us calling industry? (basic)
  • How do you handle repetitive rejection or negative feedback from customers? (medium)

Closing Remark

As you prepare for us calling jobs in India, remember to showcase your communication skills, problem-solving abilities, and customer service orientation during interviews. With the right preparation and confidence, you can land a rewarding career in the BPO industry. Good luck!

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