Outbound Lead - Warehouse Operations

As an Outbound Lead Warehouse Operations at APM Terminals in Narsapura, Kolar - Karnataka, you will be responsible for overseeing the day-to-day functioning of a 3PL warehouse. Your role will involve managing operations, workforce, process compliance, client coordination, P\&L performance, and continuous quality improvement to ensure seamless, efficient, and profitable warehouse operations. Key Responsibilities: - Oversee and manage end-to-end warehouse operations including receiving, put-away, inventory management, order processing, picking, packing, and dispatch. - Ensure adherence to defined SOPs, client SLAs, safety, and compliance standards. - Monitor daily workflows to maintain accuracy, productivity, and timeliness in all warehouse activities. - Coordinate with transportation and customer service teams for timely dispatch and delivery of goods. - Lead, supervise, and motivate warehouse staff, develop manpower plans and shift rosters, conduct regular team meetings, performance reviews, and training programs. - Address grievances and enforce disciplinary actions to ensure a positive work environment. - Act as the operational point of contact for clients and internal stakeholders, ensure client KPIs and SLAs are met, support onboarding of new clients, and provide regular operational reports. - Monitor warehouse budgets, control costs related to labor, MHE, consumables, track operational performance against financial targets, identify cost-saving opportunities, and implement measures to improve profitability. - Implement quality control processes, conduct regular audits, ensure adherence to HSE standards, and support continuous improvement initiatives. Qualifications & Experience: - Graduate in any discipline, preferably in Supply Chain, Logistics, or Operations. MBA/PGDM in Logistics/Supply Chain Management is an added advantage. - 5-10 years of relevant experience in warehouse/logistics operations, with at least 2-3 years in a supervisory or assistant managerial role within a 3PL setup. - Strong knowledge of WMS, inventory control, order fulfillment processes, proficiency in MS Office, familiarity with automation and MHE operations. - Strong leadership, team management, planning, organizational, and analytical skills. - Effective communication, interpersonal skills, ability to thrive in high-pressure environments, proactive problem solver, and customer-focused approach. The company is happy to support any adjustments needed during the application and hiring process. For special assistance or accommodation, please contact accommodationrequests@maersk.com.,