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Oracle CX – Service Technical Consultant

Oracle CX – Service Technical Consultant

Trinamix Systems

10 - 15 years

14 - 18 Lacs

pune

Posted:4 hours ago| Platform:

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Skills Required

conversions oic bip oracle fusion artificial intelligence cloud technical support debugging scm reporting communication skills rest bi publisher pcs chatbot oracle redwood custom oracle cx service cloud vbcs oracle cloud fusion cx integration soap services reporting tools

Work Mode

Remote

Job Type

Full Time

Job Description

Job Title: Oracle CX – Service Technical Consultant

Company:

About Trinamix

Trinamix, an Oracle Platinum Partner, is a global leader in Oracle Cloud solutions specializing in SCM, ERP, and CX implementations. We help enterprises accelerate digital transformation by delivering scalable, innovative, and high-performing Oracle solutions.

Role Overview

Oracle CX – Service Technical Consultant

Key Responsibilities

Oracle CX Service modules
OIC (Oracle Integration Cloud), REST/SOAP APIs, BIP, OTBI, and VBCS
Collaborate with functional consultants to translate business requirements into scalable technical solutions.
Develop and optimize complex reports, dashboards, and analytics for CX Service applications.
Support data migration, conversion, and interface development for CX modules.
Troubleshoot issues, provide root cause analysis, and deliver technical support during UAT and post-go-live phases.
Ensure adherence to Oracle best practices, coding standards, and security guidelines.

Required Skills & Qualifications

6–15 years of IT experience
OIC (integrations, process automation), REST APIs, SOAP services, VBCS, PCS
BI Publisher, OTBI, and custom reporting tools
Service Logistics, Subscription Management, Install Base, and Field Service
data migration, extensions, and custom object development
Strong debugging and problem-solving skills.
Excellent communication skills and ability to work in a global delivery model.

Preferred Skills

Oracle CX or OIC certifications.
Knowledge of AI/ML or Chatbot integrations with CX Service Cloud.
Experience working with cross-functional teams in agile environments.

Why Join Trinamix?

Be part of a global Oracle leader delivering transformative CX projects.
Opportunity to work on cutting-edge CX implementations across industries.
Collaborative, supportive, and innovative work culture.
Continuous learning, certifications, and career growth opportunities.

Roles and Responsibilities

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