55 Oracle Cx Jobs

Oracle CX Cloud (Fusion Sales/Service, OFSC, CPQ, VBS, Redwood) - Senior Cloud Consultant As an Oracle Senior Cloud Consultant, you will have the opportunity to work within a powerful SaaS/PaaS application platform that transforms the way many Fortune 1000 companies conduct their business, utilizing some of the cutting-edge technologies available. You will work closely with our marquee customers to implement Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation utilizing technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud to deliver solutions that will drive their long-term success. We are looking for experienced consulting professionals who understand solutions, business processes, and technology designs within the Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation, and technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud. Individuals should demonstrate ability to solve problems, take initiatives, and learn new products. Work within consulting teams that build market leading CX enterprise solutions using best of breed SaaS & PaaS platforms. You will be working along with our enterprise architects and project managers, to understand customer goals/requirements, expectations, and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring teams alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools, and leading practices. This is an exciting opportunity that will test your consulting, critical thinking, leadership, and technical skills with the ability to remain focused and follow-through on plans. You wont be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful. Responsibilities Provide consistent high quality & innovative solutionson CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions. Analyze and understand client goals, challenges & areas of opportunity to align Oracles CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices. Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Oracle Cloud solutions that delight the clients. Effectively utilize products such as Oracle CX Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation along with technologies not limited to VBCS, VBS, Redwood UI, OIC to deliver world class solutions. Refine customer requirements in detail, document and present to the client for approval. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Identifies and applies creative and innovative approaches to resolving product implementation and integration challenges. Analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary. Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions. Lead and direct the following phases of system life cycle: Gather business requirements through business process workshops, Analyze, design, configure and develop solutions for Oracle above noted applications, Process Playbacks, System Integration Testing and User Acceptance Testing, Go-Live preparation and cut-over support, Post-production support. Adhere to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap. Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements. Promote knowledge by sharing lessons learned, innovations or new skills with team members. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Ideal Candidate should have the following qualifications/skills: Bachelors degree in Engineering or Computer Science (BCA/MCA/BSc Comp) or a technical field from a reputed college/university. Overall, 8+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Applications, with strong implementation expertise in at least two of the following products is a must. CX Sales B2B Service Cloud Field Service Cloud CPQ Asset Based Service Subscription Management Incentive Compensation Familiarity and exposure to business processes such as Target to Lead, Opportunity to Cash, Request to Resolution. Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization/extension/integrations on Oracle CX Cloud Projects. Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Oracle CPQ - Hands on experience in configuring Oracle CPQ Cloud module Pricing, Quotation Configuration, Product Management-Items, BOMs, and System Configuration, Document Engine and Big Machines Language (BML), Utilities Libraries, Validation/Hiding/Constraint rules, Layout editor, Commerce layout, Custom CSS, Designing extensions and interfaces in Oracle CPQ Cloud module. OSC/B2B Cloud - Prior hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc. Oracle Field Service - Prior hands-on experience in configurations and customization in the following areas Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages. Experience developing Oracle Field Service forms and plug-ins. Experience developing extensions using Redwood UI, VBCS, VBS, JET Good knowledge in web based front end development using HTML, JavaScript, and CSS Experience with React and/or other front-end JavaScript frameworks, would be a plus. Strong hands-on experience with design and development of integrations (point to point and Integration Cloud) using various integration patterns. Experience developing integration, conversion, reporting strategies and architecture based on project environment and requirements. Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc. Implementation of AI features, use cases and development of custom accelerators using Oracle Cloud Infrastructure AI platform. Experience using shell commands, GIT, JIRA, ALM, and other similar tools. Experience developing process flow diagrams, gathering requirements, conducting workshops, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc. Knowledge of Oracle JET Toolkit, JavaScript APIs & Junit would be a big plus. Hands on exposure to DevOps processes Experience with Security Guidelines and Best Practices In addition, successful Candidates will have the following preferred skills/background: Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients/counterparts. Ability to work independently and manage multiple task assignments. Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective High energy & drive coupled with strong oral and written communication skills, including presentation skills. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. A Go-getter who focuses on continuous self-improvement and desire to stay abreast of emerging technologies. Prior experience of implementing other CRM solutions (Oracle E-Business CRM, Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.) Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done.

You will have a strong acumen in Customer Experience platforms and know how important the customer journey is from first touch via email, phone call, chat or purchase all the way to servicing and retaining these customers for those brands. You understand the importance of brands continually evolving their channels and customer records so that customers feel like they are known to the businesses, and you want to help brands gain this capability with the Oracle CX solutions. You will have a strong acumen in Customer Experience platforms and know how important the customer journey is from first touch via email, phone call, chat or purchase all the way to servicing and retaining these customers for those brands. Responsibilities Be the vital piece of the puzzle that connects us to the millions of businesses that need our help to evolve. You will. Achieve assigned quarterly and annual sales targets Work directly with customers, or through Oracle partners, to capture sales opportunities, and to work effectively across functions such as presales, sales consultancy, marketing, business development towards successful closure of deals Identify new business opportunities and develop effective go-to-market campaigns Prepare & deliver presentations of business application solutions to prospective clients Drive pipe generation through cold calls, digital selling and working closely with the business development team Drive client engagement through presentations, and sales of Oracle CXs value proposition across marketing, sales and service organizations Negotiate pricing and contractual agreement to close the sale Build and strengthen your business relationships with existing customers and ensure their needs are met Respond to RFPs, RFIs, and RFQs Manage sales through forecasting, account strategy, account planning, and updating CRM Understand competitive landscape to adapt sales strategy and for sharing with internal teams Travel to customer sites to develop & close sales opportunities Follow cadences set up by your manager to ensure timely status updates Understand and follow internal defined processes to effectively carry out sales activities

ThePrincipal Learning Content Strategist Customer Experience (CX)is an individual contributor role. The individualis a self-motivated professional who uses their expertise to supportOUproducts, curate online subscription material aligned with the CX Product Strategy, participate in content roadmap planning, and contribute to the development and recording of trainingcontent. The ideal candidate will discover, propose, design and prototype new teaching methods, learner engagement techniques, and content for all audiences within Oracle University for our CX educational offerings. In this role you will drive transformation, innovation, and best practices for Oracle University products and services and ensure strategic alignment, rollout and execution of CX related educational offerings & programs within the Oracle University ecosystem.The applicant must be eager to learn technology to support and deliver training using modern learning techniques while working in a fast-paced market and environment. What we love to see: Passion for training and sharing knowledge! 8+ years of hands-on experience working under the hood with Oracle Customer Experience (CX) applications. Practical knowledge and consulting field experience working with several of the following Oracle Cloud Applications technologies: Sales (Sales Force Automation, Commerce, CPQ, Subscription Management, Partner Relationship Management) Service (Fusion Service, B2C Service, Field Service, Knowledge Management) Marketing (B2B Marketing, B2C Marketing, Eloqua, Responsys) Responsibilities 50% - Strategy & Planning Develop relationships with Product Development (Strategy & Management) teams and aims to embed training strategy in product planning and release cycles. Aligns with Product Development and OU teams to develop and maintain training content roadmap planning with focus on time to market aligned with Oracle Partner and Customer needs. Workswith strategic partners across multiple departments at Oracle (CSS, Support, Consulting)to understand customer journey and implementation lifecycle methodologies to align curriculum strategy to drive and support customer satisfaction. Has intimate knowledge of OU CX Learning Subscription content and identifies areas of focus to ensure adequate coverage in alignment with CX Product Development, CSS and OU priorities. Ensures that content direction balances both the user needs and business goals of driving Oracle IP, improving efficiency, and enhancing customer success and satisfaction. Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class. Collaborates with Oracle University business leaders to support the identification and prioritization of programs and projects that advance our strategic initiatives. 20% - Delivery & Execution: Improve the impact and effectiveness of our content through user research studies, benchmark analysis, data collection, and competitive research Use knowledge of learning styles to help teams deliver a variety of content types to reach multiple audiences by Identifying and considering pros, cons, issues, obstacles, dependencies, and value associated with content design and enhancements. Drives and participates in content/curriculum proof of concept and design prototypes for upstream validation and feedback from stakeholders. Supports Delivery with content creation and recording. 30% - People: Fosters collaboration with Oracle University team members (Delivery, Go to Market, Customer Success, Guided Learning, Product Management, Production) to drive value and identify and resolve impediments. Advocates for the end user and stakeholder by becoming associated with the product, empathizing with, and understanding learner needs. Works with the Product Development teams to continuously assess progress, disseminate lessons learned, and understand next steps Participates in and contributes to learning activities around modern content design approaches and core practices. QUALIFICATIONS and COMPETENCIES: 8+ years of experience working in a fast-paced functionalimplementation environment with a recent emphasis on Cloud. Has expertise in a specific Oracle CX Cloud technology environment, preferably 2+ or more Oracle CX Cloud products Experienced with software-specific design and realization, as well as testing, deployment and release management, or technical and functional application management of client-specific package-based solutions. Experience in client facing roles and have interacted with customers in requirement gathering, workshops, design, configuration, testing and Go-live. Soft Skills: Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders Business Insight: Applying knowledge of business and the marketplace to advance the organizations goals Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Cultivates Innovation: Creating new and better ways for the organization to be successful Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Demonstrated success in applying continuous customer discovery best practices. Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action Interpersonal Savvy: Relating openly and comfortably with diverse groups of people Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations Empathy: Understands the needs of multiple stakeholders and is responsive in meeting their needs with the most optimal resolution Comfortable working in a global setting

The Principal Oracle Cloud Product Education Lead - Oracle Fusion Sales and B2B Service Instructor/Consultant is a self-motivated professional who uses their expertise to support Oracle University products, curate online subscription content, teach, develop, and record training materials. The ideal candidate is passionate about technology and education, driven to learn and teach using modern learning methods in a fast-paced and customer-centric environment. Oracle University is a global team that empowers customers, partners, and employees by providing training across all Oracle Cloud services, including SaaS and OCI. Training is delivered via digital subscriptions on an advanced learning platform featuring knowledge checks, skill paths, gamification, and learner analytics. The team also delivers live, instructor-led sessions and hands-on labs to enhance cloud learning experiences. Passion for training and sharing knowledge! 8+ years of hands-on experience working with Oracle Fusion Sales and B2B Service Cloud Applications. Understanding of Oracle CX Cloud architecture and integration with other Fusion Cloud modules (e.g., ERP, HCM) Experience with data migration, user security setup, sandbox testing, and extensibility frameworks. Familiarity with REST APIs and Application Composer in Sales and B2B Service Cloud. Strong communication skills and experience delivering virtual or in-person training. Strong technical knowledge in customizing Fusion application with custom objects, Redwood, BI Dashboards, Groovy Scripting, Visual Builder and DCS. Practical consulting and field experience with the following Oracle Fusion Sales & Service modules: Sales Modules - Lead Management- Opportunity Management- Product Catalog- Sales Forecasting- Territory Management- Partner Relationship Management (PRM)- Sales Analytics- Digital Sales and Sales Assistant (Mobile & AI Features) B2B Service Modules - Service Request Management- Knowledge Management- Digital Customer Service- Service Level Agreements (SLAs)- B2B Service Analytics and Dashboards Responsibilities As the Oracle Fusion Cloud Customer Experience (Cx) Lead you will join a team of SMEs charged with supporting Oracle Universitys Cloud training content. You will participate in the recording, delivery, and sale of Oracle University (OU) training assets including but not limited to the Cloud Navigator, Cloud Learning Subscriptions, Live Training Sessions, Certification, and content. The Oracle Cloud Cx Applications Lead is a self-motivated professional who uses their expertise to support OU products, curate online subscription material, teach, develop, and record training content. The applicant must be eager to learn technology to support and deliver training using modern learning techniques while working in a fast-paced market and environment. Oracle University is a P&L business that educates customers, partners and employees on all of Oracle Cloud services including all of SaaS, PaaS and IaaS Implementations. The team offers training via digital subscriptions built on a modern platform that offers knowledge checks, skill paths, gamification and live analytics on learner progress. The organization also teaches live private events featuring cloud content and hands on labs to practice on live cloud environments.

You will have a strong acumen in Customer Experience platforms and know how important the customer journey is from first touch via email, phone call, chat or purchase all the way to servicing and retaining these customers for those brands. You understand the importance of brands continually evolving their channels and customer records so that customers feel like they are known to the businesses, and you want to help brands gain this capability with the Oracle CX solutions. You will have a strong acumen in Customer Experience platforms and know how important the customer journey is from first touch via email, phone call, chat or purchase all the way to servicing and retaining these customers for those brands.Responsibilities Be the vital piece of the puzzle that connects us to the millions of businesses that need our help to evolve. You will. Achieve assigned quarterly and annual sales targets Work directly with customers, or through Oracle partners, to capture sales opportunities, and to work effectively across functions such as presales, sales consultancy, marketing, business development towards successful closure of deals Identify new business opportunities and develop effective go-to-market campaigns Prepare & deliver presentations of business application solutions to prospective clients Drive pipe generation through cold calls, digital selling and working closely with the business development team Drive client engagement through presentations, and sales of Oracle CXs value proposition across marketing, sales and service organizations Negotiate pricing and contractual agreement to close the sale Build and strengthen your business relationships with existing customers and ensure their needs are met Respond to RFPs, RFIs, and RFQs Manage sales through forecasting, account strategy, account planning, and updating CRM Understand competitive landscape to adapt sales strategy and for sharing with internal teams Travel to customer sites to develop & close sales opportunities Follow cadences set up by your manager to ensure timely status updates Understand and follow internal defined processes to effectively carry out sales activities

we have urgent requirement Minimum of 8 years of hands-on master data management administration experience with a focus on customer, pricing, and product data domains. Oracle CX-Sales(CDM), experience in VBCS with AR Module(O2C). Knowledge of Integration OIC & ATP is a plus. Knowledge of data quality and data profiling tools. Familiarity with data integration and ETL processes. Strong understanding of data structures, databases, and data integrations. Strong communication skills Proficient in designing and implementing process workflows and data diagrams. Proven Agile development experience, you can understand what Epics, Features and Stories are and can define one. Excellent problem solver and independent thinker who can create innovative solutions. Exceptional communication, analytical, and management skills, with the ability to present technical concepts to both business executives and technical teams. Able to manage daily stand-ups, escalations, issues, and risks. Self-directed, adaptable, empathetic, flexible, and forward-thinking. Strong organizational, interpersonal, and relationship-building skills conducive to collaboration. Passionate about technology, digital transformation, and business process reengineering. UK TIME ZONE COMPLETE REMOTE

We are looking for a highly skilled Oracle Lead Consultant with strong hands-on expertise in Visual Builder Cloud Service (VBCS) and Digital Customer Service (DCS). The ideal candidate will be responsible for delivering cloud-native applications within the Oracle CX ecosystem and leading technical implementation efforts. Key Responsibilities :- Lead the design, development, and deployment of Oracle VBCS and DCS-based applications- Customize and extend Oracle Digital Customer Service (DCS) to align with business needs- Integrate applications with Oracle backend systems and third-party APIs using REST and Oracle Integration Cloud (OIC)- Conduct code reviews and provide technical leadership for scalable and maintainable solutions- Collaborate with functional teams and stakeholders to translate business requirements into technical specifications- Troubleshoot issues and optimize performance across environments- Stay updated with Oracle Cloud developments and drive innovation within projects Skills & Qualifications : - 5+ years of overall IT experience, with at least 3 years in Oracle VBCS and DCS- Strong knowledge of Oracle CX architecture and ecosystem - Proficient in JavaScript, HTML5, CSS3, and REST API-based integration- Experience with Oracle Integration Cloud (OIC), Process Cloud, or similar tools - Solid understanding of UI/UX principles and responsive design in VBCS- Strong problem-solving skills and ability to lead technical delivery end-to-end - Excellent communication and collaboration skills

You are an experienced Oracle CPQ (Configure, Price, Quote) professional sought to be a part of our team. Your expertise lies in the realm of Oracle CPQ Cloud platform, where you excel in crafting and executing end-to-end CPQ solutions. Your role will entail working closely with both business stakeholders and technical teams to ensure the seamless delivery of scalable and efficient CPQ solutions. Your responsibilities will include designing, configuring, and developing Oracle CPQ Cloud solutions, encompassing Configuration, Commerce, and Pricing modules. You will be tasked with customizing Oracle CPQ functionalities using BML (BigMachines Language), JET UI, and JavaScript. Collaboration with cross-functional teams is key as you gather requirements and translate them into CPQ configurations. Moreover, you will be responsible for developing and supporting custom rules, constraints, approval workflows, and document generation logic. Your expertise will also be called upon to integrate Oracle CPQ with other applications such as Oracle CX, Salesforce, and ERP systems through REST/SOAP APIs. Testing will be an integral part of your responsibilities, involving unit testing, system testing, and support for user acceptance testing (UAT). In addition, you will be required to create technical documentation including design, configuration details, test scripts, and user guides. Your support will be pivotal as you troubleshoot and enhance existing CPQ solutions to ensure their continued efficiency and effectiveness.,

We are looking for a highly skilled Oracle Lead Consultant with strong hands-on expertise in Visual Builder Cloud Service (VBCS) and Digital Customer Service (DCS). The ideal candidate will be responsible for delivering cloud-native applications within the Oracle CX ecosystem and leading technical implementation efforts. Key Responsibilities : - Lead the design, development, and deployment of Oracle VBCS and DCS-based applications - Customize and extend Oracle Digital Customer Service (DCS) to align with business needs - Integrate applications with Oracle backend systems and third-party APIs using REST and Oracle Integration Cloud (OIC) - Conduct code reviews and provide technical leadership for scalable and maintainable solutions - Collaborate with functional teams and stakeholders to translate business requirements into technical specifications - Troubleshoot issues and optimize performance across environments - Stay updated with Oracle Cloud developments and drive innovation within projects Skills & Qualifications : - 5+ years of overall IT experience, with at least 3 years in Oracle VBCS and DCS - Strong knowledge of Oracle CX architecture and ecosystem - Proficient in JavaScript, HTML5, CSS3, and REST API-based integration - Experience with Oracle Integration Cloud (OIC), Process Cloud, or similar tools - Solid understanding of UI/UX principles and responsive design in VBCS - Strong problem-solving skills and ability to lead technical delivery end-to-end - Excellent communication and collaboration skills

Experience in Oracle CX Development Experience in Sales Cloud and Service Cloud Experience in Rest / Soap API Notice Period - 15 Days to 30 Days Serving

As an Infrastructure Specialist at IBM, you will support the infrastructure running industries likes transportation, energy, insurance, banking, or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward In this role, your responsibilities may include: Works closely with project team and client employees to develop, test, and implement Oracle Cloud solutions. Implement to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 4+ years of implementation experience in Oracle Cloud CX Experience as a techno-functional on full-life cycle implementations of Oracle CX Sales & B2B Service Cloud Applications Strong implementation expertise in at least two of the following is a must on CX Sales, B2B Cloud, Oracle Integration Cloud, Visual Builder Cloud Services, Visual Builder Studio. Deep knowledge in web based front end development using - HTML, JavaScript, and CSS, Groovy Proficient in integration techniques such as REST APIs and data migration tools Preferred technical and professional experience Ability to work independently and balance multiple task assignments. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. Experience with VBCS (Visual Builder Cloud Service) and Redwood is good to have

Oracle CX Cloud (Fusion Sales/Service, OFSC, CPQ, VBS, Redwood) - Senior Cloud Consultant As an Oracle Senior Cloud Consultant, you will have the opportunity to work within a powerful SaaS/PaaS application platform that transforms the way many Fortune 1000 companies conduct their business, utilizing some of the cutting-edge technologies available. You will work closely with our marquee customers to implement Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation utilizing technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud to deliver solutions that will drive their long-term success. We are looking for experienced consulting professionals who understand solutions, business processes, and technology designs within the Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation, and technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud. Individuals should demonstrate ability to solve problems, take initiatives, and learn new products. Work within consulting teams that build market leading CX enterprise solutions using best of breed SaaS & PaaS platforms. You will be working along with our enterprise architects and project managers, to understand customer goals/requirements, expectations, and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring teams alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools, and leading practices. This is an exciting opportunity that will test your consulting, critical thinking, leadership, and technical skills with the ability to remain focused and follow-through on plans. You wont be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful. Responsibilities Provide consistent high quality & innovative solutionson CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions. Analyze and understand client goals, challenges & areas of opportunity to align Oracles CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices. Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Oracle Cloud solutions that delight the clients. Effectively utilize products such as Oracle CX Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation along with technologies not limited to VBCS, VBS, Redwood UI, OIC to deliver world class solutions. Refine customer requirements in detail, document and present to the client for approval. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Identifies and applies creative and innovative approaches to resolving product implementation and integration challenges. Analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary. Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions. Lead and direct the following phases of system life cycle: Gather business requirements through business process workshops, Analyze, design, configure and develop solutions for Oracle above noted applications, Process Playbacks, System Integration Testing and User Acceptance Testing, Go-Live preparation and cut-over support, Post-production support. Adhere to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap. Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements. Promote knowledge by sharing lessons learned, innovations or new skills with team members. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Ideal Candidate should have the following qualifications/skills: Bachelors degree in Engineering or Computer Science (BCA/MCA/BSc Comp) or a technical field from a reputed college/university. Overall, 8+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Applications, with strong implementation expertise in at least two of the following products is a must. CX Sales B2B Service Cloud Field Service Cloud CPQ Asset Based Service Subscription Management Incentive Compensation Familiarity and exposure to business processes such as Target to Lead, Opportunity to Cash, Request to Resolution. Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization/extension/integrations on Oracle CX Cloud Projects. Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Oracle CPQ - Hands on experience in configuring Oracle CPQ Cloud module Pricing, Quotation Configuration, Product Management-Items, BOMs, and System Configuration, Document Engine and Big Machines Language (BML), Utilities Libraries, Validation/Hiding/Constraint rules, Layout editor, Commerce layout, Custom CSS, Designing extensions and interfaces in Oracle CPQ Cloud module. OSC/B2B Cloud - Prior hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc. Oracle Field Service - Prior hands-on experience in configurations and customization in the following areas Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages. Experience developing Oracle Field Service forms and plug-ins. Experience developing extensions using Redwood UI, VBCS, VBS, JET Good knowledge in web based front end development using HTML, JavaScript, and CSS Experience with React and/or other front-end JavaScript frameworks, would be a plus. Strong hands-on experience with design and development of integrations (point to point and Integration Cloud) using various integration patterns. Experience developing integration, conversion, reporting strategies and architecture based on project environment and requirements. Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc. Implementation of AI features, use cases and development of custom accelerators using Oracle Cloud Infrastructure AI platform. Experience using shell commands, GIT, JIRA, ALM, and other similar tools. Experience developing process flow diagrams, gathering requirements, conducting workshops, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc. Knowledge of Oracle JET Toolkit, JavaScript APIs & Junit would be a big plus. Hands on exposure to DevOps processes Experience with Security Guidelines and Best Practices In addition, successful Candidates will have the following preferred skills/background: Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients/counterparts. Ability to work independently and manage multiple task assignments. Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective High energy & drive coupled with strong oral and written communication skills, including presentation skills. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. A Go-getter who focuses on continuous self-improvement and desire to stay abreast of emerging technologies. Prior experience of implementing other CRM solutions (Oracle E-Business CRM, Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.) Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done.

You will play a crucial role as the Applications Principal Architect at Diebold Nixdorf where you will be responsible for providing recommendations on application, systems, or process designs based on technology strategies. Your expertise will be pivotal in developing enterprise-level application solutions, custom integrations, and interfaces to support corporate business objectives. Your role will also involve planning, designing, and developing complex software solutions, as well as providing architectural strategy and direction for diverse application functions on multi-platform systems. Your key responsibilities will include overseeing Enterprise Applications architecture, such as Oracle ERP (cloud and on premise), AWS/Azure, Salesforce, and other custom applications. You will develop and maintain the enterprise architecture blueprint, ensuring the use of best practices for modern application integration. Your expertise with Oracle CX and global compliance regulations will be utilized to drive technical direction, mentor team members, and contribute to project success. You will collaborate with stakeholders to understand functional requirements, architect solutions, and drive technical strategies to meet business needs. Your role will involve staying updated on cloud delivery technologies, providing technical and security guidance, and establishing new procedures to enhance processes and reduce complexity. Additionally, you will lead team members, provide work guidance, and serve as a technology lead on platform development projects. To qualify for this role, you should hold a Bachelor's degree in engineering, mathematics, computer science, or business. You should have over 10 years of experience in developing full-stack software applications and at least 5 years of demonstrated software architecture experience. Experience in application systems analysis, agile methodologies, Cloud-based data software architecture, and Oracle ERP architecture will be preferred. Strong communication skills and the ability to work on multiple complex projects as a team leader and subject matter expert are essential for this position.,

The techno functional consultant in Oracle CX(CRM) at Fujitsu is responsible for specialized services in Oracle B2C Service Cloud with over 8 years of experience. You will demonstrate strong expertise in Oracle Field Service, Oracle B2B Service Cloud, and Oracle Sales Cloud. With a minimum of 4-6 years of experience in implementing Oracle cloud solutions, you must possess exceptional documentation, presentation, customer management, problem-solving, and solution design skills. Your role involves overseeing the entire delivery process, from requirement analysis to reviews, testing, and solution deployment. You will be tasked with creating screens, components, and workflows tailored to meet customer requirements. A key aspect of your responsibilities includes proficient requirement gathering and documentation. Experience as a solution architect in the insurance industry would be advantageous for this role. Fujitsu values diversity and inclusivity in its recruitment practices, recognizing the strength that different perspectives and life experiences bring to the organization. This is a full-time position at Fujitsu where you can contribute to shaping a brighter future through innovative solutions and collaborative teamwork. Join us in driving digital transformation on a global scale with over 130,000 employees spread across 50+ countries. Your dedication and expertise will play a pivotal role in our collective journey towards creating a sustainable world through innovation.,

You are a skilled Techno functional consultant with expertise in Oracle CX (CRM), particularly specialized in Oracle B2C Service Cloud, with over 5 years of experience. Your role will involve hands-on experience in Oracle Field Service, Oracle B2B Service Cloud, and Oracle Sales Cloud. You should have a minimum of 4 years of experience in implementing Oracle CX cloud solutions. Your responsibilities will include excellent documentation, presentation, customer handling, problem-solving, and solution design skills. You will have complete ownership of the project, from requirement gathering to reviews, testing, and solution deployment. Your tasks will also involve creating screens, components, and workflows tailored to meet customer requirements. Moreover, you must possess exceptional requirement gathering and documentation skills. Any previous experience as a solution architect in the insurance industry would be considered an advantage.,

As a Program Manager | CRM at Cedar Management Consulting in Mumbai, you will be responsible for leading and driving large-scale CRM transformation programs for banking clients. Cedar Management Consulting is a global boutique firm with a strong focus on strategy, process, strategic human capital, and business technology in the financial services sector. Your role will involve managing stakeholder expectations, project governance, and cross-functional teams across geographies. You will drive CRM solution design, rollout strategy, change management initiatives, and ensure seamless integration with banking systems. Monitoring project KPIs, budgets, and risk mitigation plans will be crucial, along with providing thought leadership and contributing to CRM practice development. To excel in this role, you should have at least 10 years of experience in IT program management, with a specific focus on CRM solutions. A proven track record of MS Dynamics CRM or Oracle CX rollouts in the banking domain is essential. Strong understanding of banking processes, customer lifecycle management, and regulatory compliance is required, along with excellent stakeholder management, communication, and leadership skills. Certifications such as PMP, Prince2, or Agile would be advantageous. You should possess a strong understanding of the BFSI industry, appreciate traditional and emerging financial technology areas, and have experience working in a consulting environment or managing multi-country CRM implementations. Demonstrated ability to lead diverse, high-performing teams is essential. Soft skills including excellent communication, interpersonal skills, global orientation, execution focus, organization, problem-solving, and multitasking abilities will be key to success in this role. If you are an energetic leader who thrives in a fast-paced, client-facing environment and meets the qualifications mentioned, please share your CV with Sumit.raisinghani@cedar-consulting.com.,

You will join as an Oracle CX Resource with hands-on experience in building CRM solutions by connecting Oracle CX Products. Your knowledge should cover Sales, Service, and at least 2 of the following Oracle products - Fusion CX Sales, B2B Service, OFSC, Incentive Compensation, CPQ, OIC, VBCS. Having knowledge of ERP will be an added benefit. Your role will involve building futuristic solutions using Oracle CX Products to address customer issues. You will engage with customers regularly to understand their problems and identify areas for improvement. Additionally, you will develop industry-specific solutions and act as a liaison between the Sales and Consulting teams. It is crucial for you to have a fair understanding of competitive products in the market, architect customer solutions, and ensure successful implementation. You should possess a good grasp of security aspects in cloud implementation and be proficient in integrating Oracle Products. Leading challenging projects in implementation and roll-out, ensuring the quality of delivery, and maximizing customer satisfaction will be key responsibilities. Your strong analytical skills will aid in identifying and resolving customer issues effectively. Furthermore, you will provide guidance and consulting advice. To excel in this role, you should have 9 to 20 years of overall experience and a degree in Computer Science. Understanding at least 2 industry verticals, extensive presentation experience, willingness to travel, excellent communication, and client-handling skills are essential. Your ability to influence, negotiate effectively, and lead projects will be crucial for success in this position.,

Is your favorite part of consulting sharing knowledge? We need you to explore new Oracle technologies + spread your knowledge of Fusion applications through Training! As a member of Oracle Customer Success you will join a team of SMEs charged with supporting Oracle Universitys Fusion Applications Technology training content. You will participate in the recording, delivery, creation and sale of Oracle University (OU) training assets including but not limited to the Cloud Learning Subscriptions, Live Training Sessions, Certification, and content. The Principal Oracle Cloud Product Education Lead - Oracle Fusion Sales and B2B Service Instructor/Consultant is a self-motivated professional who uses their expertise to support Oracle University products, curate online subscription content, teach, develop, and record training materials. The ideal candidate is passionate about technology and education, driven to learn and teach using modern learning methods in a fast-paced and customer-centric environment. Oracle University is a global team that empowers customers, partners, and employees by providing training across all Oracle Cloud services, including SaaS and OCI. Training is delivered via digital subscriptions on an advanced learning platform featuring knowledge checks, skill paths, gamification, and learner analytics. The team also delivers live, instructor-led sessions and hands-on labs to enhance cloud learning experiences. Passion for training and sharing knowledge! 8+ years of hands-on experience working with Oracle Fusion Sales and B2B Service Cloud Applications. Understanding of Oracle CX Cloud architecture and integration with other Fusion Cloud modules (e.g., ERP, HCM) Experience with data migration, user security setup, sandbox testing, and extensibility frameworks. Familiarity with REST APIs and Application Composer in Sales and B2B Service Cloud. Strong communication skills and experience delivering virtual or in-person training. Strong technical knowledge in customizing Fusion application with custom objects, Redwood, BI Dashboards, Groovy Scripting, Visual Builder and DCS. Practical consulting and field experience with the following Oracle Fusion Sales & Service modules: Sales Modules - Lead Management - Opportunity Management - Product Catalog - Sales Forecasting - Territory Management - Partner Relationship Management (PRM) - Sales Analytics - Digital Sales and Sales Assistant (Mobile & AI Features) B2B Service Modules - Service Request Management - Knowledge Management - Digital Customer Service - Service Level Agreements (SLAs) - B2B Service Analytics and Dashboards Roles & Responsibilities : As the Oracle Fusion Cloud Customer Experience (Cx) Lead you will join a team of SMEs charged with supporting Oracle Universitys Cloud training content. You will participate in the recording, delivery, and sale of Oracle University (OU) training assets including but not limited to the Cloud Navigator, Cloud Learning Subscriptions, Live Training Sessions, Certification, and content. The Oracle Cloud Cx Applications Lead is a self-motivated professional who uses their expertise to support OU products, curate online subscription material, teach, develop, and record training content. The applicant must be eager to learn technology to support and deliver training using modern learning techniques while working in a fast-paced market and environment. Oracle University is a P&L business that educates customers, partners and employees on all of Oracle Cloud services including all of SaaS, PaaS and IaaS Implementations. The team offers training via digital subscriptions built on a modern platform that offers knowledge checks, skill paths, gamification and live analytics on learner progress. The organization also teaches live private events featuring cloud content and hands on labs to practice on live cloud environments.

CX-OSC and CPQ techno-functional analyst1 Job TitleOracle OSC Developer Secondary Skill- Oracle CPQ Experience Required3-4 Years Key Responsibilities: Configure Oracle OSC/CPQ modules including Product Configuration, Pricing, and Quote processes. Develop and maintain BML (BigMachines Language) scripts, Commerce Rules, and Document Engine templates. Collaborate with cross-functional teams (Sales, IT, Product) to gather requirements and deliver CPQ solutions. Support existing CPQ implementation by resolving bugs, performance tuning, and deploying enhancements. Integrate Oracle CPQ with external systems (e.g., CRM) using REST/SOAP APIs. Assist in UAT, documentation, and training for end users and business stakeholders. Ensure adherence to best practices, coding standards, and documentation. Groovy Scripting Territory Management Required Skills & Qualifications: 3-4 Years of hands-on experience with Oracle OSC/CPQ (BigMachines). Strong knowledge of groovy scripting, BML, Commerce Processes, Configuration Rules, and Document Engine. Experience with integration technologies (REST, SOAP, Middleware platforms). Understanding of sales Opportunity Management, Territory Management, quoting processes and pricing models. Good analytical and problem-solving skills. Strong communication and teamwork abilities. Preferred Qualifications: Oracle OSC certification(s) Oracle CPQ certification(s) (optional but a plus). Exposure to CRM platforms- Oracle CX.

Notice Period : [Immediate / 15 Days / As per Requirement] Key Responsibilities : - Design, develop, and configure Oracle CPQ (Configure, Price, Quote) applications and solutions as per business requirements. - Develop BML (BigMachines Language) scripts for configuration, pricing, and commerce rules. - Implement and maintain CPQ workflows, approvals, and document generation. - Work on integration with CRM (e.g., Salesforce, Oracle CX), ERP systems, and external APIs. - Collaborate with business analysts and architects to understand solution design. - Perform unit testing, fix defects, and ensure code quality and performance optimization. - Support production issues, deployments, and enhancements as needed. - Maintain documentation for configurations, customizations, and design changes. Required Skills : - 3+ years of experience working with Oracle CPQ Cloud (BigMachines). - Strong hands-on skills in BML, BMQL, and commerce rules. - Experience in Configuration/Attribute Rules, Pricing Rules, Approval Workflows, and Document Designer. - Knowledge of SOAP/REST APIs and integration patterns with external systems. - Understanding of Salesforce CRM or Oracle CX integration is a plus. - Proficient in debugging, performance tuning, and CPQ best practices. - Experience with version control systems like Git and CI/CD tools is a plus. Good to Have : - Oracle CPQ Certification. - Exposure to Agile/Scrum methodologies. - Strong communication and documentation skills.

Notice Period : [Immediate / 15 Days / As per Requirement] Key Responsibilities : - Design, develop, and configure Oracle CPQ (Configure, Price, Quote) applications and solutions as per business requirements. - Develop BML (BigMachines Language) scripts for configuration, pricing, and commerce rules. - Implement and maintain CPQ workflows, approvals, and document generation. - Work on integration with CRM (e.g., Salesforce, Oracle CX), ERP systems, and external APIs. - Collaborate with business analysts and architects to understand solution design. - Perform unit testing, fix defects, and ensure code quality and performance optimization. - Support production issues, deployments, and enhancements as needed. - Maintain documentation for configurations, customizations, and design changes. Required Skills : - 3+ years of experience working with Oracle CPQ Cloud (BigMachines). - Strong hands-on skills in BML, BMQL, and commerce rules. - Experience in Configuration/Attribute Rules, Pricing Rules, Approval Workflows, and Document Designer. - Knowledge of SOAP/REST APIs and integration patterns with external systems. - Understanding of Salesforce CRM or Oracle CX integration is a plus. - Proficient in debugging, performance tuning, and CPQ best practices. - Experience with version control systems like Git and CI/CD tools is a plus. Good to Have : - Oracle CPQ Certification. - Exposure to Agile/Scrum methodologies. - Strong communication and documentation skills.

In this role, you'll work in our IBM Client Innovation Center (CIC), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. These centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. As an Infrastructure Specialist at IBM, you will support the infrastructure running industries likes transportation, energy, insurance, banking, or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward In this role, your responsibilities may include: Works closely with project team and client employees to develop, test, and implement Oracle Cloud solutions. Implement to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 4+ years of implementation experience in Oracle Cloud CX Experience as a techno-functional on full-life cycle implementations of Oracle CX Sales & B2B Service Cloud Applications Strong implementation expertise in at least two of the following is a must on CX Sales, B2B Cloud, Oracle Integration Cloud, Visual Builder Cloud Services, Visual Builder Studio. Deep knowledge in web based front end development using - HTML, JavaScript, and CSS, Groovy Proficient in integration techniques such as REST APIs and data migration tools Preferred technical and professional experience Ability to work independently and balance multiple task assignments. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. Experience with VBCS (Visual Builder Cloud Service) and Redwood is good to have

We are looking for experienced Oracle Fusion Consultants with strong implementation and support project expertise in the following areas: Oracle Fusion Finance Core Financials: AP, AR, GL, FA, EX, CM GRC / Risk Management Cloud Oracle EPM EPM Cloud FCCS Oracle CX Cloud Senior Field Service Cloud Consultant Field Service (OFSC) Cloud Oracle Sales Cloud Consultant Senior CPQ Cloud Consultant Subscription Management Consultant Oracle SCM Cloud Oracle Product Data Hub Oracle Order Management Oracle Manufacturing Oracle Supply & Demand Planning Consultant Oracle Technical VBCS & APEX Reports & BIP Candidate Profile Minimum 6-15 years of relevant module experience End-to-End Implementation and Support Project experience preferred Strong communication skills to engage with global clients Work Location Remote or Hyderabad / Bangalore / Chennai and base location is Hyderabad Why Join Us? Opportunity to work on cutting-edge Oracle Cloud projects Collaborative team environment with learning and growth focus Exposure to diverse industries and clients

Apply directly to beow link Link :: https://www.jobs.global.fujitsu.com/job/Oracle-CRM_Senior-Functional-Consultant_1991/1991-en_US/ or Mail your Resume along with below details to Priya.jagadale@fujitsu.com Name :: Contact no :: Total Exp :: Rel Exp :: Cur Ctc :: Exp Ctc :: Notice period :: Skills :: Current location :: Ok for Pune/Chennai/Bangalore/Noida location :: Ok for hybrid mode :: Role & responsibilities CRM : Techno functional consultant in Oracle CX(CRM) specialized in Oracle B2C Service Cloud with 8+ years of experience. Strong hands-on experience in Oracle Field Service, Oracle B2B Service Cloud and Oracle Sales Cloud Minimum 4-6 years of experience in Oracle cloud solution implementation Must have excellent documentation, presentation, customer handling, problem solving, solution design skills and experience. Candidate would have complete responsibility to deliver starting from requirement gathering to reviews, testing, and releasing the solution. Create Screens and components and workflows as per customer needs. Excellent requirement gathering and documentation skills. Solution architect experience in insurance industry is an added advantage. Regards, Priya.jagadale@fujitsu.com

Key Skills: OSvC implementation and support Strong profiency in OOPS ,PHP ,Javascript ,JQuery for Customer Portal Hands-on experience with BUI and Agent Desktop Experience in Custom scripts,Workflows,Business Rules,Integrations Expertise in REST API's for external system integrations Understanding of email configurations and mailbox management, Transactional and Outreach emails Understanding Oracle Gen AI , Oracle Engagement Engine(Configuring Web chat for Service(WCFS)), Strong problem solving skills and ability to work with cross-functional teams Good to have: Oracle Digital Assistant, C#, OCI Oracle Service Cloud certifications