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1.0 - 4.0 years
7 - 11 Lacs
Noida
Work from Office
Key Responsibilities: Proactively reach out to recruiters to promote and sell paid subscription plans, effectively communicating value propositions. Convert daily leads into successful sales, consistently meeting and exceeding revenue targets. Build, nurture, and maintain strong, long-lasting relationships with both new and existing clients to drive customer satisfaction and retention. Maintain accurate and up-to-date records of leads, follow-ups, and conversions within CRM systems to ensure seamless sales tracking and reporting. Perks & Benefits: Attractive Incentives: Earn performance-based incentives that reward you for exceeding your sales targets. Work Schedule: 5 days from office with Saturday work-from-home (WFH), providing a balanced work arrangement. Convenient Commute: Complimentary shuttle bus service from Botanical Garden Metro Station to ease your daily commute. Growth Opportunities: Join InfoEdge’s dynamic and fast-paced work environment, where you will have ample opportunities for professional growth, skill development, and career advancement.
Posted 3 days ago
3.0 - 4.0 years
1 - 2 Lacs
Udaipur
Work from Office
Responsibilities: Manage sales pipeline from lead generation to conversion. Execute sales initiatives, plan targets & handle pressure. Develop sales strategies, pitch products & close deals.
Posted 6 days ago
1.0 - 6.0 years
1 - 2 Lacs
Chennai
Work from Office
Role & responsibilities Convert and structure content into XML/JSON for digital publishing workflows. Create and validate EPUB 2.0/3.0 files with full accessibility features (WCAG 2.1, Section 508). Perform PDF accessibility tagging using tools like Adobe Acrobat Pro, CommonLook, or PAC 3. Remediate PDFs to meet compliance standards and client specifications. Work with editorial and QA teams to ensure error-free, well-formatted outputs. Convert and optimize eBooks across devices and platforms (Kindle, iBooks, etc.). Maintain quality and consistency across various document types and digital formats. Preferred candidate profile Proficiency in XML, JSON, HTML, CSS, and EPUB structure. Experience with tools such as Oxygen XML Editor, Sigil, Adobe Acrobat, and EPUBCheck. Knowledge of accessibility guidelines (WCAG 2.1, Section 508). Strong attention to detail and ability to handle large-scale conversions. Preferred Qualifications: Background in publishing, digital content, or accessibility compliance. Familiarity with scripting (Python/JavaScript) for automation is a plus.
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Role & responsibilities Engage Existing Pilots: Actively connect with onboarded drivers to promote the benefits of the Drive to Own program. Build Trust & Relationships: Serve as a trusted advisor to pilots, helping them understand ownership options, financing models, and long-term income potential. Achieve Conversions: Meet weekly/monthly targets for pilot sign-ups into the program through persuasive, transparent conversations. Onboarding Support: Assist pilots in completing documentation, financing approvals, and handovers of their vehicles. Field Sales & Activation: Conduct in-field visits, info sessions, and one-on-one meetings at driver hubs, parking lots, and transit zones. Track & Report: Maintain accurate records of interactions, leads, and conversion status using CRM tools or internal systems. Preferred candidate profile
Posted 1 week ago
1.0 - 2.0 years
0 - 1 Lacs
Kolkata
Work from Office
We are seeking for a Meta Ads Executive to manage and optimize ad campaigns on Facebook and Instagram (Meta platforms). The ideal candidate should have hands-on experience with Meta Business Suite and a basic understanding of performance marketing. Required Candidate profile 1.Min 6 months of Experience is required. 2.Basic knowledge of digital marketing & performance metrics. 3.Strong analytical & communication skills. 4.Experience with tools like Meta Business Manager.
Posted 1 week ago
0.0 - 1.0 years
0 - 0 Lacs
Greater Noida
Work from Office
Description Job Title: HR Recruiter Intern Location: Noida Duration: 3 Months Stipend: paid Start Date: Immediate Working Days: Monday to Saturday Accessible workspace
Posted 1 week ago
0.0 - 2.0 years
1 - 3 Lacs
Vapi, Surat, Vadodara
Work from Office
About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role Officer Sales are a part of the Bank's front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. Officer Sales are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. This is a pure sales job and involves daily customer reach-outs & travelling Key Responsibilities • Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. • Manage business relations with existing customers to increase the depth of existing relationships. • Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) • Record and track all engagement activities through the CRM system. • Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Role Proficiencies: • Good communication (both verbal and written) skill in both English and the local language. • Excellent lead generation and conversion skill • Ability to handle pressure and meet deadlines. • Ability to work successfully as a part of a team. • High sales orientation to meet the sales targets consistently.
Posted 1 week ago
0.0 - 4.0 years
4 - 6 Lacs
Noida
Work from Office
InfoEdge is hiring for Tele sales and Customer service roles for IIM Jobs. If you have excellent communication skills and have passion for Customer Acqusition. You can apply for this role. If you are interested, Attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 9th June 2025 Monday Interview Time - 10:00AM - 4:00PM Venue - C-10 ,Sector 1 ,Noida (Nearest Metro - Noida Sector 15 ) (Near to KIA Allied and NEXA Showroom) Google Map - https://maps.app.goo.gl/8G3hW5Emoy7hs87f7?g_st=aw Nearest Metro - Sector 15 Noida Contact Person - Vrinda Gupta Documents Required - Updated Resume in hard copy Email Resume - vrinda.gupta@naukri.com About BU: IIM jobs iimjobs.com is an exclusive job board for mid to senior management professionals in India. Now reaching over 15,00,000 job seekers and featuring some of the best jobs in Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations; iimjobs.com is the largest niche job board catering exclusively to the premium segment of the market. We are a hot startup in the recruitment industry. The scope and opportunity to learn are huge. You get to know about recruitment trends across industries, hiring dynamics, insights about the recruitment market. If you think you will love doing and getting to know all this, please apply. Customer Success at iimjobs.com: A company going through an exponential growth track, just does not need old school "Account Managers" but someone more than that. If Sales brings the customers on board, Customer Success make the customers stay for long term. Customer Success or Client Success owns the customer right from the point of inception all the way to the entire lifecycle of the customer which includes client onboarding, usage tracking & reporting and relationship building meetings. A customer success manager's work will involve a mix of management, sales and analytics in the normal course of a day's work. You will work collaboratively with the Operations team, Tech team, Marketing team and not to mention Sales team. Key Responsibilities: 1. Increase the Customer Life Cycle Value 2. Develop a relationship with the customers which is greater than a transactional association 3. Ensuring utilisation and generating ROI 4. Act as an interface between the company and the client Additional Qualifications : 1. Self starter, an ability to work in a fast growing, challenging start-up work space 2. Outgoing and garrulous as it is a client facing role. 3. Strong analytical skills to derive data driven insights for better decision making 4. Outstanding teamwork, organizational and interpersonal skills, with tremendous attention to detail 5. Candidates who can join immediately will be given a preference PLEASE NOTE - 1- Freshers with internship in marketing and excellent communication skills can apply Schedule: 5 days a week (Sat-Sun off) , Hybrid 3days in office Office Timing: 9:30 AM - 6:30 PM Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/ Contact - 88260 177 78
Posted 1 week ago
0.0 - 2.0 years
3 - 8 Lacs
Noida
Work from Office
We are seeking a creative, detail-oriented, and data-driven Social Media Executive to manage and grow our brand’s online presence across platforms. The ideal candidate should have a passion for digital storytelling, a deep understanding of social media trends, and the ability to execute campaigns that drive engagement, awareness, and conversions. Key Responsibilities: Develop, curate, and manage content (text, images, video) for all social media channels including LinkedIn, Instagram, Facebook, Twitter, and YouTube. Monitor and respond to audience interactions, comments, and messages in a timely and professional manner. Collaborate with the design and content teams to ensure consistent branding and voice across all platforms. Plan and execute monthly content calendars aligned with marketing campaigns and key events. Track key performance metrics such as engagement rates, follower growth, impressions, CTR, and ROI. Analyze campaign performance using tools like Meta Business Suite, LinkedIn Analytics, and Google Analytics. Stay up-to-date with the latest social media best practices, platform updates, and industry trends. Coordinate with influencers, partners, or agencies for brand collaborations and campaigns. Assist in boosting and running paid promotions with the digital advertising team. Total Experience Expected: 01-04 years
Posted 2 weeks ago
5.0 - 10.0 years
2 - 2 Lacs
Vijayawada, Guntur, Mangalagiri
Work from Office
Job Title: SAP ABAP Consultant Experience Required: 5+ Years Location: Amravati, AP Work Mode: Onsite Job Description: We are looking for a highly skilled SAP ABAP Consultant with at least 5 years of hands-on experience in ABAP development. The ideal candidate should be well-versed with SAP modules, understand business requirements, and provide robust ABAP solutions. Key Responsibilities: Design, develop, test, and deploy ABAP solutions in SAP systems (Reports, Interfaces, Conversions, Enhancements, Forms RICEF objects). Work on performance tuning, code optimization, and debugging. Develop custom reports using ALV, classical, and interactive reporting. Build and manage SmartForms, Adobe Forms, and SAPScripts. Experience with BAPIs, BADIs, User Exits, Enhancements, and IDOCs. Collaborate with functional consultants to understand business requirements. Perform unit testing and support UAT phases. Manage transport requests and follow proper SAP change management process. Provide support for existing ABAP programs and help resolve production issues. Exposure to SAP S/4HANA or experience in migration projects is a plus. Technical Skills: Strong ABAP programming fundamentals OO ABAP ALV Reports SmartForms, Adobe Forms Data Dictionary, Debugging, Enhancements BAPIs, BADIs, User Exits, IDOCs Knowledge of Web Services, OData (advantageous) Experience with SAP Fiori/UI5 (optional but preferred) Qualifications: Bachelors degree in Computer Science, IT, or relevant field SAP Certification in ABAP (preferred but not mandatory) Excellent analytical and problem-solving skills Good communication and interpersonal skills
Posted 2 weeks ago
2.0 - 5.0 years
4 - 6 Lacs
Chennai
Hybrid
KYC Analyst (client onboarding ) Primarily responsible for initiating, processing, and maintaining moderately intricate voluntary and mandatory corporate actions and dividends on products. Supports and completes basic client inquiries and requests. May assist others with more complex corporate actions. Market Value addition knowledge • Work experience: 2 To 5 Years in client onboarding (Only Made candidates are prefered) AML/KYC/Prevention - IC2 prepares client profiles for new clients and existing clients. Conducts periodic reviews of client profiles. Ensures due diligence when onboarding new clients. Researches and gathers information to prepare a basic report for a new client. Leverages online tools, independent research or collaborates directly with the relationship manager. Amends existing client profiles when needed. Assists with administrative tasks when applicable. Conducts QSS real time scans to check information in the client profile and verify ownership against the Choice Point database. Communicates with internal stakeholders for information gathering purposes, as needed. No direct reports. Contributes to the achievement of team goals. Bachelors degree or the equivalent combination of education and experience is required. Experience in trading, brokerage, fraud or law preferred. Applicable local/regional licenses or certifications as required by the business. Interested candidates pleas mail on sanjana.ghike@kiya.ai
Posted 2 weeks ago
2.0 - 5.0 years
3 - 6 Lacs
Pune
Hybrid
KYC Analyst (client onboarding ) Primarily responsible for initiating, processing, and maintaining moderately intricate voluntary and mandatory corporate actions and dividends on products. Supports and completes basic client inquiries and requests. May assist others with more complex corporate actions. Market Value addition knowledge • Work experience: 2 To 5 Years in client onboarding AML/KYC/Prevention - IC2 prepares client profiles for new clients and existing clients. Conducts periodic reviews of client profiles. Ensures due diligence when onboarding new clients. Researches and gathers information to prepare a basic report for a new client. Leverages online tools, independent research or collaborates directly with the relationship manager. Amends existing client profiles when needed. Assists with administrative tasks when applicable. Conducts QSS real time scans to check information in the client profile and verify ownership against the Choice Point database. Communicates with internal stakeholders for information gathering purposes, as needed. No direct reports. Contributes to the achievement of team goals. Bachelors degree or the equivalent combination of education and experience is required. Experience in trading, brokerage, fraud or law preferred. Applicable local/regional licenses or certifications as required by the business. Interested candidates pleas mail on sanjana.ghike@kiya.ai
Posted 2 weeks ago
0.0 - 4.0 years
4 - 6 Lacs
Noida
Work from Office
InfoEdge is hiring for Tele sales and Customer service roles for IIM Jobs. If you have excellent communication skills and have passion for Customer Acqusition. You can apply for this role. Email Resume - vrinda.gupta@naukri.com About BU: IIM jobs iimjobs.com is an exclusive job board for mid to senior management professionals in India. Now reaching over 15,00,000 job seekers and featuring some of the best jobs in Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations; iimjobs.com is the largest niche job board catering exclusively to the premium segment of the market. We are a hot startup in the recruitment industry. The scope and opportunity to learn are huge. You get to know about recruitment trends across industries, hiring dynamics, insights about the recruitment market. If you think you will love doing and getting to know all this, please apply. Customer Success at iimjobs.com: A company going through an exponential growth track, just does not need old school "Account Managers" but someone more than that. If Sales brings the customers on board, Customer Success make the customers stay for long term. Customer Success or Client Success owns the customer right from the point of inception all the way to the entire lifecycle of the customer which includes client onboarding, usage tracking & reporting and relationship building meetings. A customer success manager's work will involve a mix of management, sales and analytics in the normal course of a day's work. You will work collaboratively with the Operations team, Tech team, Marketing team and not to mention Sales team. Key Responsibilities: 1. Increase the Customer Life Cycle Value 2. Develop a relationship with the customers which is greater than a transactional association 3. Ensuring utilisation and generating ROI 4. Act as an interface between the company and the client Additional Qualifications : 1. Self starter, an ability to work in a fast growing, challenging start-up work space 2. Outgoing and garrulous as it is a client facing role. 3. Strong analytical skills to derive data driven insights for better decision making 4. Outstanding teamwork, organizational and interpersonal skills, with tremendous attention to detail 5. Candidates who can join immediately will be given a preference Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/ Contact - 88260 177 78
Posted 2 weeks ago
8.0 - 13.0 years
25 - 37 Lacs
Hyderabad, Gurugram, Bengaluru
Hybrid
Hiring for HCM Technical Lead MNC in Bangalore Require minimum 5 Years Experience in Fusion with minimum 4 Implementation CTC UPTO 38LPA Looking for Immediate joiners//Max 15 Days Notice Period Interested Candidate can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilities An HCM Cloud SaaS / PaaS tech professional with 10 to 12 years of experience and has hands-on expert knowledge of Cloud HCM Conversions, integrations (HCM Extracts & BIP), Reporting (OTBI & BIP), Fast Formula & Personalization - using tools like HDL, HCM Extracts, Fast Formulas, BI Publisher Reports & Design Studio. Should have developed integrations using HDL (for inbound) and BIP & HCM Extracts (for outbound) Should be deeply familiar with data transformation techniques while developing various extracts Should have developed extracts across various HCM Cloud modules & understand the nuances involved Require Experience in Data Conversion Good communication oral and written Apart from the above experience, advanced knowledge in OIC, ADF, Java, PaaS, DBCS etc would be an added advantage. Preferred candidate profile Require minimum 5 Years Experience in Fusion with minimum 4 Implementation Interested Candidate can mail their cv at simmi@hiresquad.in or call at 8467054123
Posted 2 weeks ago
2.0 - 7.0 years
2 - 3 Lacs
Vapi
Work from Office
Roles and Responsibilities 1. Achieving Sales Target : Achieve individual and dept. sales targets as set by the organization. Achieve targets set on no. of sq. ft. to be sold through the year Achieve Sales targets set on no. of flats (unit wise) to sell throughout the year. 2. Handling Customer Interaction : Give accurate information about the project, price with/without customization, statutory payment, and legal attributes to all prospective customers. Closure of all lead calls within Time from the first time contact. Take customers through sample flats during their site visit. Closure of booking formalities in minimum time from the first contact. Ensure completion of sales booking procedures along with all required documents of Customer within the specified time in hard copy as well as in ERP Pre-Sales Modules to maintain good relation with Customer and to increase customers loyalty towards the Company 3. Customer Communication : Communicate with the customer through welcome email on every new booking, Resolve customer service inquiries, requests, and complaints, greet them on special occasions, update them about the progress of their concerns, and inform them about events/exhibitions/ future projects of the organization. Build good working relationships to understand the needs of customers about related products. Present the product or service favourably and in a structured professional way face-to-face. 4. Complete the Sales Booking process & procedures within the defined time limit : Ensure completion of sales booking procedures along with all required documents of Customer within the specified time in hard copy as well as in ERP Pre-Sales Modules to maintain good relation with Customer and to increase customers loyalty towards the Company. 5. Manage events and Exhibitions : Interact with interested prospects, convey accurate information to them in exhibitions/events, Capture, and analyze first-time contact details from prospects/leads, and follow up calls after events. Arrange a Customer Delight Program quarterly basis i.e. it's about creating "a remarkable experience for users that focuses on their needs, interests, and wishes that leaves them so satisfied, they can't help but go out and sing the praises of our brand "delighted customers are loyal and actively promote our brand through word-of-mouth 6. Timely Collection of the payment : Ensure earnest money is received in a set timeframe. Achieve Sales Revenue by collecting 10% of the booking amount throughout the year. 7. Effective and efficient Customer Service : Ensure acknowledgement of customer complaints and closure or escalation of the same. Ensure the Customer Satisfaction Survey form is filled at the end of each phase and the database is maintained in the department. 8. Lead and Accurately maintain ERP Database Management and any other Sales software or applications: Maintain ERP Database in the Pre-sales module, identified an error, raised a task to ERP CRM and resolved it within the defined time limit, created new projects ERP Training to new employees, error-free Tele-calling data, Gup-shup SMS, daily checking ERP Data entry by self and other team members, ERP Pending customer list, continuously follow up with ERP Service Team, etc. To update and implement the procedure complying with standard industry practices as per defined SOP & To update all activities in Pre Sales ERP in real-time with 100% accuracy 9. Maintain Report properly : Marketing Qualified Lead Report (MQL) Sales Qualified Lead Report (SQL) Sales Team Response Time Social Media/Website/Email Marketing performance report and engagement Monthly MIS Report Weekly ERP Activities Report Customer Satisfaction Survey (Booking Process) Competitors Analysis Report Responsible for all documentation work across all projects. In addition, other reports as directed by the Senior. Desired Candidate Profile Graduate/MBA (Marketing) Full Time 3 - 5 Years/Only Real estate industry experience preferred/ Local Resident preferred/ Expertise in Strategic ERP Pre-Sales Module added advantage. Deep understanding of Real Estate Sales. Proficient inMicrosoft Officee suite. proven ability to lead from the front. Mandatory Traits for this Job: Sales Leadership Geographical Acumen Goal-oriented Passion Customer Relations Conversion Expertise Lead Management Site Presentations Operational Compliance Analytical Proficiency Perks and Benefits No bar for the right Candidates. As per Company Policy. Note: Only Real Estate experience is preferred.
Posted 2 weeks ago
1.0 - 2.0 years
2 - 3 Lacs
Gurugram
Work from Office
Responsibilities: * Manage sales team performance & development * Meet revenue targets through strategic planning * Maximize conversions through negotiation skills * Lead sales strategy & execution
Posted 2 weeks ago
0.0 - 4.0 years
4 - 6 Lacs
Noida
Work from Office
InfoEdge is hiring for Tele sales and Customer service roles for IIM Jobs. If you have excellent communication skills and have passion for Customer Acqusition. You can apply for this role. If you are interested, Attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 4th June 2025 (Wednesday) Interview Time - 10:00AM - 4:00PM Venue - A88 ,Sector 2 ,Noida ( Nearest Metro -Noida Sector 15 ) Google Map - https://maps.app.goo.gl/SNRMN6RVx7CkY3Vk8 Contact Person - Vrinda Gupta Documents Required - Updated Resume in hard copy Email Resume - vrinda.gupta@naukri.com About BU: IIM jobs iimjobs.com is an exclusive job board for mid to senior management professionals in India. Now reaching over 15,00,000 job seekers and featuring some of the best jobs in Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations; iimjobs.com is the largest niche job board catering exclusively to the premium segment of the market. We are a hot startup in the recruitment industry. The scope and opportunity to learn are huge. You get to know about recruitment trends across industries, hiring dynamics, insights about the recruitment market. If you think you will love doing and getting to know all this, please apply. Customer Success at iimjobs.com: A company going through an exponential growth track, just does not need old school "Account Managers" but someone more than that. If Sales brings the customers on board, Customer Success make the customers stay for long term. Customer Success or Client Success owns the customer right from the point of inception all the way to the entire lifecycle of the customer which includes client onboarding, usage tracking & reporting and relationship building meetings. A customer success manager's work will involve a mix of management, sales and analytics in the normal course of a day's work. You will work collaboratively with the Operations team, Tech team, Marketing team and not to mention Sales team. Key Responsibilities: 1. Increase the Customer Life Cycle Value 2. Develop a relationship with the customers which is greater than a transactional association 3. Ensuring utilisation and generating ROI 4. Act as an interface between the company and the client Additional Qualifications : 1. Self starter, an ability to work in a fast growing, challenging start-up work space 2. Outgoing and garrulous as it is a client facing role. 3. Strong analytical skills to derive data driven insights for better decision making 4. Outstanding teamwork, organizational and interpersonal skills, with tremendous attention to detail 5. Candidates who can join immediately will be given a preference Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/ Contact - 88260 177 78
Posted 2 weeks ago
1.0 - 4.0 years
3 - 5 Lacs
Ludhiana
Work from Office
1. Conduct of internal meetings and external official communication with the HBCR as your very prime responsibility. 2. Coordinate the tumor board meetings and represent the requisite data.
Posted 2 weeks ago
2.0 - 7.0 years
2 - 4 Lacs
Kolkata
Work from Office
Internet research about potential clients Requirement gathering, price estimation, quotation, deal closure Experience with SRS & URS Experience with USA/UK/AUS clients Excellent communication
Posted 2 weeks ago
0.0 - 3.0 years
1 - 2 Lacs
Chennai
Work from Office
Handle candidate's inquiries, data management, lead generation targets. Accurately recording call details, candidates feedback, and follow-up requirements in a CRM system, Identifying and qualifying leads through phone conversations.Lead Generation Perks and benefits Incentive uptoRs.50,000(FiftyThousand),Only Female
Posted 2 weeks ago
7.0 - 12.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Job Summary The Operations Manager is responsible for the strategic and operational oversight of both toll-free and digital channels. This role focuses on unit-wise performance analysis, identifying process improvement opportunities, and ensuring escalation closures and protocol compliance. Focus Areas Performance analytics, process improvements, forecasting, and coordination Key Responsibilities Track and report unit-wise conversion and non-conversion KPIs. Lead non-conversion cohort initiatives and performance drives. Identify process gaps and provide actionable improvement suggestions. Manage forecasting across toll-free and digital teams. Ensure high-quality standards in all interactions. Act as master calibrator across toll-free and digital. Close escalation plans at the unit level effectively. Drive CPA analysis across zones. Manage opportunity and case workflows. Monitor adherence to tagging protocols across cohorts. Reduction of Unit transfers Skills & Qualifications Bachelors degree in business administration, Operations Management, or a related field (preferred). Minimum 7–10 years of experience in contact centre operations with at least 2 years in a managerial role Inbound & Outbound Contact centre Operations Strong understanding of contact centre technologies, tools, and metrics Excellent leadership, communication, and interpersonal skills Ability to handle high-pressure environments and manage multiple priorities Data-driven decision-making and analytical skills Experience with CRM, ACD, WFM tools (e.g., Salesforce, Genesys, NICE, Avaya) is a plus Strong analytical and operational management skills. Expertise in escalation and case management.
Posted 2 weeks ago
0.0 - 4.0 years
4 - 6 Lacs
Noida
Work from Office
InfoEdge is hiring for Tele sales and Customer service roles for IIM Jobs. If you have excellent communication skills and have passion for Customer Acqusition. You can apply for this role. Email Resume - vrinda.gupta@naukri.com About BU: IIM jobs iimjobs.com is an exclusive job board for mid to senior management professionals in India. Now reaching over 15,00,000 job seekers and featuring some of the best jobs in Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations; iimjobs.com is the largest niche job board catering exclusively to the premium segment of the market. We are a hot startup in the recruitment industry. The scope and opportunity to learn are huge. You get to know about recruitment trends across industries, hiring dynamics, insights about the recruitment market. If you think you will love doing and getting to know all this, please apply. Customer Success at iimjobs.com: A company going through an exponential growth track, just does not need old school "Account Managers" but someone more than that. If Sales brings the customers on board, Customer Success make the customers stay for long term. Customer Success or Client Success owns the customer right from the point of inception all the way to the entire lifecycle of the customer which includes client onboarding, usage tracking & reporting and relationship building meetings. A customer success manager's work will involve a mix of management, sales and analytics in the normal course of a day's work. You will work collaboratively with the Operations team, Tech team, Marketing team and not to mention Sales team. Key Responsibilities: 1. Increase the Customer Life Cycle Value 2. Develop a relationship with the customers which is greater than a transactional association 3. Ensuring utilisation and generating ROI 4. Act as an interface between the company and the client Additional Qualifications : 1. Self starter, an ability to work in a fast growing, challenging start-up work space 2. Outgoing and garrulous as it is a client facing role. 3. Strong analytical skills to derive data driven insights for better decision making 4. Outstanding teamwork, organizational and interpersonal skills, with tremendous attention to detail 5. Candidates who can join immediately will be given a preference Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/ Contact - 88260 177 78
Posted 2 weeks ago
5.0 - 7.0 years
5 - 14 Lacs
Hyderabad
Work from Office
Role & responsibilities Role : Own and drive the end-to-end data migration lifecycle for Oracle Fusion implementations, ensuring accuracy, completeness, and consistency of business-critical data. Key Responsibilities : Develop and execute data conversion strategies. Create and optimize conversion scripts for loading data into Oracle Fusion Applications. Work with functional teams to gather and validate legacy data. Perform data mapping, cleansing, and reconciliation. Preferred candidate profile 5+ years of Oracle Fusion technical experience. Expertise in conversions for Finance, SCM, or HCM modules. Strong knowledge of FBDI, ADFdi, and HDL tools. Proficiency in SQL, PL/SQL, and data migration best practices.
Posted 2 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
Noida
Work from Office
We have opening for the counsellors , who will typically be responsible for communicating with prospective learners, understanding their needs, and ensuring a smooth student connect and sales process. The role includes but is not limited: • Responsible for making/taking calls and regular follow ups for student engagement and sales conversion. Converting negative leads into positive leads through a series of interactions (call/WhatsApp/emails). • Providing in-depth product information to prospective learners, this includes counselling through phone, email, chat. • To update the details pertaining to lead discussions real-time on CRMs. • Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments. • Responsible for student engagement, providing timely support and information to the student/ parents. • Responsible for providing post sales services to the enrolled student, understand, coordinate and address any parent/students pending service issue to increase the customer satisfaction. • To demonstrate a familiarity with available sales process, tools, data management and the ways in which it can support the counselling process Qualifications- 1+years of experience in tele calling. Team type- Sales/service. Industry preference Education / Teaching/ Training/ BPO/ Ecommerce. Minimum Bachelors degree Key Skills • Clear and effective Communication, presentation and persuasion skills with active listening • Interpersonal skills: Excellent stakeholder management • Self-Management skills: Self-motivated, enthusiastic and carries a positive attitude • Data analysis & prioritization skills • Experience is using data entry / ERP software
Posted 3 weeks ago
0.0 - 5.0 years
4 - 5 Lacs
Bengaluru
Remote
About Role: We are looking to expand our team of educators to provide IELTS & PTE education to thousands more and help them achieve their dreams of studying abroad. The charter for this role will include: Assess customers' needs and provide assistance and information on product features Ensure high levels of customer satisfaction through excellent sales service Answer customer queries Process POS (point of sale) purchases Go the extra mile” to drive sales Follow and achieve the department’s sales goals on a monthly, quarterly and yearly basis Remain knowledgeable on products offered and discuss available options Team up with co-workers to ensure proper customer service Build productive trust relationships with customers Ideal Persona: Taught IELTS or PTE for at least 6 months Basic understanding of sales principles and customer service practices Proficiency in communication and interpersonal skills A friendly and energetic personality with customer service focus Track record of over-achieving sales quota Hands-on experience with POS transactions Graduate Degree in any discipline preferably BA/MA in English Perquisite for this role will include: 4 hours of online demo sessions; 6 days a week. ( 5:00PM – 10:00PM, or 6:00PM – 11:00PM) Interact with students, get them enrolled & start their teaching journey
Posted 3 weeks ago
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