Operations Specialist

Job Role:

Location:

Compensation:

Eligibility Criteria:

• This role is only for graduates, post graduate candidates shouldn't apply

• You should have exceptional spoken and written English communication

• You will be doing PGDM along with this job role, this is mandatory and non negotiable

About the Job:

Springworks is on a mission to build tools and products that power the era of Remote/Hybrid work. Our products are trusted by over 350,000 remote/hybrid employees across 10,000+ organizations in 55+ countries—helping teams work smarter, faster, and more collaboratively.

Our product suite includes:

SpringVerify: A B2B background verification platform for seamless hiring.

EngageWith: A recognition platform that fosters vibrant workplace cultures.

Background Verification Specialist

We are looking for a detail-oriented and reliable Background Verification Specialist to join our Employment Verification team. This role involves conducting end-to-end employment background checks to validate candidate information, maintain quality standards, and ensure timely completion of verification tasks. The ideal candidate will be organized, proactive, and thrive in a fast-paced, remote-first environment.

Key Responsibilities

• Conduct employment verifications through various channels (calls, emails, third-party platforms, etc.).
• Liaise with HR departments, reporting managers, or organizations to validate tenure, designation, compensation, and reason for exit.
• Review and validate submitted documents such as offer letters, relieving letters, and payslips.
• Update verification outcomes on internal systems/tools accurately and promptly.
• Escalate discrepancies, red flags, or unresponsive verifications to senior team members or clients, as per SOPs.
• Maintain a strong focus on TAT (Turnaround Time) and quality benchmarks.
• Collaborate with peer teams (education, address, ID verification) for end-to-end case closures.
• Support audit requirements and contribute to process improvement initiatives.

Requirements

• Bachelor's degree in any discipline.
• 1–3 years of experience in background verification or operations
• Excellent verbal and written communication skills in English.
• Strong attention to detail and ability to multitask.
• Proficiency in MS Office/Google Suite and familiarity with CRM or ticketing tools are a plus.
• Preferred Qualities
• Prior experience in background verification or recruitment operations.
• Ability to work independently and in a team in a remote setup.
• Familiarity with employment structures across sectors (IT, BPO, manufacturing, etc.) is an advantage.
• Proficiency in using Google Docs, Sheets, and MS Office is a must.

Shift Structure:

• 6-Day Workweek: This is a fast-paced work environment where you’ll work six days a week.
• Weekends: As per the shift, you may be required to work on either Saturday or Sunday.
• Rotational Shifts: Willingness to work in rotational shifts (if required).

What We Offer:

• A fast-paced, performance-driven work culture.
• Exposure to large-scale, pan-India background verification operations.
• Flexible remote work opportunity.
• Opportunities for growth and learning.

Benefits:

• Work from anywhere effortlessly with our remote setup perk: ₹15,000 for furniture and headphones, plus an annual addition of ₹2,500.
• Health scheme that covers physical, mental, and social well-being.
• Learning and growth opportunities through e-learning and additional courses.
• 30 annual paid leave days to relax and recharge.
• Company outings and celebrations to bond and have fun.
• Workation reimbursements to support working while traveling.
• Freedom and flexibility of asynchronous communication.

Feel free to share your resume at hiring@skillveda.ai