Case Analysis Intern

Job Description

Job role: Case Analysis(Operations Intern) Duration: 6-9 Months Location: Remote Compensation/Stipend: INR 21,000(Gross) PF Deduction: INR 3,600 Professional Tax: INR 200 Training Fee: INR 3,000 Net take home: INR 14,200 Working Days: 6 days a week and open to work under rotational shifts and Sunday's based on the requirement. CTC Post Confirmation: 4-6LPA (Depending upon candidate's performance) As a Case Analysis Intern at Springworks, you will have the opportunity to gain hands-on experience in the fast-paced environment of a leading background verification platform, SpringVerify. You will have the opportunity to work closely with different teams within the Operations department, gaining valuable hands-on experience in various aspects of business operations. Responsibilities: ● Support the operations team in day-to-day activities, which may include case analysis, document verification, and database management. ● Assist in conducting background verification checks for our clients, ensuring accuracy and compliance with company policies. ● Collaborate with cross-functional teams to resolve any operational issues or customer inquiries in a timely manner. ● Contribute ideas for process improvement and optimization. ● Perform outbound calls to gather necessary information and follow up on verification requests. ● Adhere to established protocols and guidelines to maintain data confidentiality and security. ● Complete assigned tasks and projects within specified deadlines with a high level of accuracy and attention to detail. Your Skills and Experience: ● Currently pursuing a degree/graduate in any field ● Strong communication skills, both verbal and written, with the ability to interact professionally with clients and team members. ● Excellent organizational skills and the ability to prioritize tasks effectively in a fast-paced environment. ● Proficiency in Microsoft Office suite, particularly Excel, Word, and Google Sheets. ● Detail-oriented with a keen eye for identifying discrepancies and inconsistencies in data. ● Ability to work independently as well as collaboratively within a team. ● Willingness to learn and adapt to new technologies and processes. ● Familiarity with call-making and telephone etiquette is preferred. Note: The Operations Intern role at Springworks provides a unique opportunity to work in different operational teams. While the specific team names are not mentioned in this job description, successful candidates will be assigned to a team based on their skills, interests, and the team's current needs. ● This is a full time internship opportunity so expect to work for 9 hours including 1 hour of break and you should be available for a minimum duration of 9 months. ● Based on the business requirement, you might have to work on the weekends, a leave ● Comp off or OT (overtime allowance) would be given for working on the off days. ● You get to work with the team serving lakhs of people every year. Look at this as a stepping stone in your career. About Company / Benefits ● Health Insurance of 4 lakhs sum insured, Covers self + children + spouse. Unlimited free ● Tele doctor consultations with 15 different specialities for you and your family members including Mental Health. ● Learning & development budget ( Up to Rs. 21,000/-) ● Work from anywhere effortlessly with our remote setup perk: Rs. 10,000. Decide how you want to use this. Yours to keep. ● Inverter for power backup (Rs 18,000) for any power issues - generally covers the full house ● Additional Monitor (Rs 6,000) - yours to keep to be a pro case analyst ● Work from anywhere - no location preferred. We have people working from 85 different cities in the country. Truly India. You can even work from a beach, hill or just a city. ● Earn EngageWith points for recognitions from team members, and special events like anniversaries and birthdays, which can be redeemed for various rewards and recognitions. You can also share resume here at toshika@skillveda.ai