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Global Assure
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Operations Professional

Operations Professional

Global Assure

4 - 6 years

2 - 6 Lacs

gurugram

Posted:2 days ago| Platform:

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Skills Required

erp crm systems customer service operational efficiency sales process improvements excel operations product management customer satisfaction ms office tools service delivery operational activities powerpoint communication skills crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role:

We are seeking a detail-oriented and proactive Operations professional to join our team. The role involves managing day-to-day operational activities, supporting process improvements, and collaborating across departments to ensure smooth business execution. The ideal candidate should have strong analytical, communication, and problem-solving skills with a keen interest in driving operational efficiency.

Key Responsibilities:

Oversee and manage daily operations to ensure efficiency and accuracy in workflows.

Coordinate with internal teams (sales, product, customer service, etc.) to streamline processes and resolve issues.

Monitor and analyze operational metrics to identify gaps and implement improvements.

Assist in the development, documentation, and execution of standard operating procedures (SOPs).

Support product and service delivery by ensuring timely execution of tasks.

Prepare reports, presentations, and trackers for management review.

Collaborate with stakeholders to enhance productivity and customer satisfaction.

Requirements:

4-6 years of experience in operations & product management.

Proficiency in MS Office tools Excel, Word, PowerPoint, etc.

Familiarity with ERP/CRM systems or data tools is a plus.

Good communication and interpersonal skills.

Strong problem-solving and organizational abilities.

Ability to work independently as well as in a team-oriented environment.

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Global Assure

Consumer Services

Gurugram Haryana

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Operations Professional