Operations Manager

We're Hiring: Operations Manager – Data Annotation, Transcription & AI Projects

📍 Location: Salem / Erode | 🕒 Full-Time | 🏢 On-Premise | 📅 Day Shift | Weekend Availability

Operations Manager

Position Summary

As an Operations Manager, you’ll own project delivery, mentor teams, and collaborate cross-functionally to ensure high-quality execution across multiple domains including Generative AI, LLM data prep, and multilingual workflows.

Key Responsibilities

• 📦 Lead end-to-end execution of annotation, transcription, and data collection projects
• 🛠️ Build scalable SOPs, trackers, and delivery pipelines tailored to each project type
• 👥 Mentor and manage teams of SMEs, TLs, and annotators; oversee onboarding and training
• 🤝 Collaborate with Business Development to convert client needs into actionable plans
• 🚨 Handle escalations, ensure quality control, and drive continuous improvement
• 📊 Prepare reports, delivery documentation, and support client audits and reviews

Project Areas Exposure

• 🖼️ Annotation: Image, Video, Audio, Text, 3D
• 🗣️ Language: Transcription, Translation (human & machine-aided)
• 📸 Data Collection: Field data, user-generated content
• 🤖 Generative AI: Prompt creation, evaluation, LLM data prep (preferred)

Key Performance Indicators (KPIs)

• Timely execution of diverse project types
• SOP setup and standardization
• Delivery quality and client satisfaction
• Efficient project ramp-up and team readiness
• Smooth collaboration with BD, HR, and Tech teams

Required Skills & Qualifications

• Bachelor’s/Master’s in Business, Technology, or related field
• 6–8 years total experience, with 4–5 years in operations for data/AI/language services
• Proven expertise in managing annotation, transcription, and multilingual data projects
• Strong planning, team management, and delivery metric skills
• Excellent communication and coordination abilities
• Exposure to Generative AI or LLM workflows is a plus

Languages Required

• Tamil (oral communication must)
• English
• Hindi (good to have)
  

• 📧

  Interested candidates can share their resume at:

  hr@infogsolution.com
• 📞 Contact: 9489979523 (HR)

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#OperationsManager #AIJobs #AnnotationProjects #TranscriptionJobs #DataCollection #GenerativeAI #LLM #HiringNow #SalemJobs #ErodeJobs #TeamLeadership #ProjectManagement #TechCareers #TamilJobs #JobOpening #JoinOurTeam #LinkedInJobs #DataOps #AIProjects #LanguageData #SOP #QualityControl #ClientDelivery #InfoGInnovativeSolutionsThe ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.