Operations Manager

Job Title: Operations Manager Location: C9 Event Center Company: C9 Hospitality Job Type: Full-Time Job Summary: C9 Hospitality is seeking a highly organized and proactive Operations Manager to oversee the daily operations of the C9 Event Center . This role is ideal for a dynamic leader with a passion for hospitality, exceptional problem-solving skills, and a commitment to delivering seamless event experiences. The Operations Manager will ensure that all departments function efficiently and that every event runs smoothly from planning to execution. Key Responsibilities: Oversee day-to-day operations of the event center, including event setup, logistics, vendor coordination, and guest services. Lead and manage cross-functional teams including housekeeping, catering, technical support, and front office staff. Ensure all events are executed to the highest standards of quality, safety, and customer satisfaction. Develop and implement operational policies, procedures, and best practices. Monitor inventory, supplies, and equipment to ensure readiness for events. Coordinate with clients and event planners to understand requirements and deliver tailored solutions. Manage budgets, control costs, and optimize resource allocation. Ensure compliance with health, safety, and legal regulations. Train, mentor, and evaluate staff performance to maintain a high-performing team. Handle customer feedback and resolve issues promptly and professionally. Qualifications: Bachelor’s degree in Hospitality Management, Business Administration, or related field. 5+ years of experience in operations or event management, preferably in the hospitality industry. Strong leadership and team management skills. Excellent communication, organizational, and multitasking abilities. Proficiency in computer operations. Ability to work flexible hours, including evenings and weekends, based on event schedules. What We Offer: A collaborative and inclusive work environment. Opportunities for career growth and professional development. Competitive salary and performance-based incentives. Job Type: Full-time Pay: From ₹45,000.00 per month Schedule: Day shift Language: English (Required) Work Location: In person