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1.0 - 6.0 years
27 - 30 Lacs
Bengaluru
Work from Office
Were seeking an Operations Manager at a last mile delivery station in Bangalore (BLT2). In this role, you will be responsible to expand and manage operations Under the Roof and Out on Road. An exciting role in which you will be managing a team consisting of Team leads, Station associates and supervisors Title: Manager I, Operations Typical responsibilities will include: Understand the business issues and challenges of Transportation operations; identify strengths/weaknesses and suggest areas for improvement Be data driven, develop and report performance metrics and identify opportunities for improving Customer Experience. Develop efficient people management skills in leading a team of Team Leads, Station associates and Out on road associates Good to have Skills Proficient Data analysis skills in Excel SQL proficiency is preferred Should be flexible with shifts People management, efficiently manage a diverse team Derive data driven actionable insights to improve delivery customer experience Be proficient in both UTR OTR operations A day in the life Start the day with Station Gemba, followed by DBR. Communicate with the team on the areas we need to improve and derive a plan for the same. Work on the deliverables for the day while also planning Out on road and Under the roof capacity for the next cycle/ day, while having loads of fun with a very engaging team. Efficiently Plan for a 1:1 with your reportee/ manager and work on the feedback! Bachelors degree or equivalent Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays 1+ years of performance metrics, process improvement or lean techniques experience
Posted 1 week ago
12.0 - 20.0 years
10 - 18 Lacs
Navi Mumbai
Work from Office
Monitor Sales, HR,Purchase teams while ensuring strong coordination with factories for smooth production, dispatch,customer service. focuses on operational efficiency, cross-functional alignment, Align factory output with sales and customer needs Required Candidate profile 12–20 years in operations, with at least 5+ years in a senior leadership role. Coordinate procurement, production, logistics, and admin.Lead performance improvement and cost optimization initiatives
Posted 1 week ago
10.0 - 15.0 years
12 - 15 Lacs
Kochi, Coimbatore
Work from Office
Role & responsibilities Manage day to day operations Cost management Decision making Sales promotion activities Adherence of policies Preferred candidate profile
Posted 1 week ago
4.0 - 9.0 years
5 - 11 Lacs
Hyderabad, Ahmedabad, Rajkot
Work from Office
Job Descriptions: • Lead the study abroad branch • Making necessary strategies to enhance the employee performance and implementing the improvements needed, engaging into recruiting the new staff and other branch development operations. • Training for the branch staff and keeping them informed about the study abroad vertical and industry best practices • Achieving the maximum individual and Team sales targets and their conversion ratio as per the companys standard. • Engaging in building the relations (B2B) with educational institutions to expand Branch network, increase study abroad opportunities by different means and generating leads through it. • Handling all the compliance inquiries and Retaining the clients • Managing the branch Budget, ensuring financial Targets are met and resources are allocated effectively to achieve business objective • Effective approach towards the issues that may arise within the study abroad branch
Posted 1 week ago
12.0 - 16.0 years
10 - 16 Lacs
Warangal
Work from Office
Ensure exceptional patient experience and uphold standards of patient delight across all touchpoints. Manage and oversee the overall functioning, administration, and profitability of the hospital in line with organizational goals and policies. Drive operational efficiency by closely coordinating with department heads and functional leaders to meet performance and revenue targets. Address and resolve all operational challenges to ensure smooth center functioning, aligned with hospital objectives. Ensure compliance with quality standards and protocols across all clinical and non-clinical departments. Implement and monitor clinical and administrative SOPs to maintain consistent and quality service delivery. Foster a culture of courteous, efficient, and personalized service for patients, visitors, and other stakeholders. Monitor and analyze key performance indicators (KPIs) of the hospital; initiate corrective actions and continuous improvement plans as needed.
Posted 1 week ago
0.0 - 3.0 years
0 Lacs
Hyderabad
Work from Office
Operations & Field Executive Daily Operations Food packing and Delivery Logistics Management Field Supervisor
Posted 1 week ago
8.0 - 13.0 years
12 - 18 Lacs
Gurugram
Work from Office
Senior Manager - Operations - Issuance - Insurance Sector - 10+ Years Gurgaon Location - Gurgaon We are looking for a dynamic Senior Manager - Operations to lead end-to-end issuance/fulfillment of new business across life insurance operations. This role is ideal for professionals with strong expertise in WIP management, stakeholder engagement, data reporting, and process improvements. You'll play a pivotal role in ensuring business continuity through operational excellence and team leadership. Your Future Employer - One of Indias leading life insurance companies known for its customer-centric approach, digital innovations, and strong bancassurance partnerships. Join a team committed to delivering service excellence and driving transformational change. Responsibilities - Lead end-to-end issuance & WIP management across new business operations. Drive operational efficiencies by clearing field WIP daily and achieving issuance SLAs (M0 92%, M2 94%). Facilitate regular governance calls with hub teams and distribution leaders. Deliver customized reports, dashboards , and presentations for internal stakeholders and CXO-level reviews. Ensure strict adherence to compliance guidelines (IRDAI) and update SOPs regularly. Execute strategic initiatives and lead at least one Green/Black Belt project annually. Identify process improvement opportunities through benchmarking and implement cross-functional solutions. Support and develop a team of 34 members, ensuring low attrition and high efficiency. Requirements - Graduate/Postgraduate in Management 10+ years of experience , with 5+ years in Banca operations/relationship management Strong understanding of bancassurance operations model Proficiency in data analytics, report automation, and MIS generation Excellent communication, stakeholder management, and presentation skills Familiarity with compliance protocols preferred Strong team leadership and customer-centric mindset What is in it for you - Opportunity to lead critical strategic initiatives within a growing operations team Exposure to CXO-level reporting and governance Work with cross-functional teams to transform fulfillment processes Contribute to the continuous improvement and process innovation roadmap Competitive compensation and fast-track leadership development opportunities Profile Keywords: Crescendo Global, Jobs in Gurgaon, Senior Manager Jobs, Insurance Operations Jobs, Bancassurance Jobs, Life Insurance Jobs, WIP Management Jobs, Compliance Reporting Jobs, Fulfillment Strategy Jobs, Team Leader Insurance Jobs, IRDAI Compliance Jobs, Reporting & Analytics Jobs, Issuance Operations Jobs, Green Belt Project Jobs, SOP Management Jobs.
Posted 1 week ago
4.0 - 6.0 years
3 - 4 Lacs
Thiruvananthapuram
Work from Office
Role & responsibilities 1. Supervision and Management: Supervise, train, and mentor pharmacy staff. Schedule staff shifts, manage attendance, and ensure adequate staffing levels. Conduct performance evaluations and provide feedback to staff. 2,Inventory Management: Monitor inventory levels and ensure the availability of necessary medications and supplies. Coordinate with the supply chain management team and place orders to replenish stock. Manage inventory to minimize waste and ensure the expiration dates of medications and other products are properly managed. 3,Regulatory Compliance: Ensure 100% compliance with all pharmacy laws and regulations. Maintain accurate records, including prescription files and inventory records. Ensure that all staff are trained on and adhere to safety and regulatory protocols. 4,Operational Efficiency: Oversee the daily operations of the pharmacy, ensuring that all processes run smoothly. Implement and monitor standard operating procedures (SOPs) for all pharmacy operations. 5,Financial Responsibilities: Assist in managing the financial performance of the pharmacy, including sales, profitability, and expense control. Analyze financial reports and implement strategies to improve performance. 6 Quality Assurance: Monitor and ensure the quality of pharmacy services, including the accuracy of prescriptions and customer satisfaction. Conduct regular audits and implement corrective actions as needed. Preferred candidate profile Any other qualifications with minimum 3 -6 years retail experience or Pharmacy experience may also apply.
Posted 1 week ago
5.0 - 9.0 years
6 - 15 Lacs
Bhubaneswar, Gurugram, Erode
Work from Office
Responsibilities: Manage CGD Projects (LMC/ MDPE Laying/ Steel Laying or O&M Services) Identify, Hire and Manage Independent Contractors/ Manpowers as per project requirements Project execution, planning & data reconciliations. Ensure daily work documentation, reporting and timely bill processing. Ensure great liasoning at site and good relationships with client and other stakeholders in the project. Coordinate site execution and/ or maintenance teams for accurate resource utilisation to get desired outputs. Any other tasks as and when assigned by the reporting manager or top management.
Posted 1 week ago
2.0 - 7.0 years
20 - 25 Lacs
Kolkata
Work from Office
The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area. OR 4-year bachelors degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area. CORE WORK ACTIVITIES Managing the Human Resources Strategy Executes and follows-up on engagement survey related activities. Champions and builds the talent management ranks in support of property and region diversity strategy. Translates business priorities into property Human Resources strategies, plans and actions Implements and sustains Human Resources initiatives at the property. Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate. Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up. Creates value through proactive approaches that will affect performance outcome or control cost. Monitors effective use of myHR by property managers and employees. Leads and participates in succession management and workforce planning. Responsible for Human Resources strategy and execution. Serves as key change manager for initiatives that have high employee impact. Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities. Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate. Managing Staffing and Recruitment Process Analyzes open positions to balance the development of existing talent and business needs. Serves as coach and expert facilitator of the selection and interviewing process. Surfaces opportunities in work processes and staffing optimization. Makes staffing decisions to manage the talent cadre and pipeline at the property. Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc. Monitors sourcing process and outcomes of staffing process. Ensures managers are competent in assessing and evaluating hourly staff. Managing Employee Compensation Strategy Remains current and knowledgeable in the internal and external compensation and work competitive environments. Leads the planning of the hourly employee total compensation strategy. Champions the communication and proper use of total compensation systems, tools, programs, policies, etc. Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution. Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities. Managing Staff Development Activities Ensures completion of the duties and responsibilities of the properties Human Resources staff members, as outlined in applicable job description(s). Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees. Serves as resource to property Human Resources staff on employee relations questions and issues. Continually reinforces positive employee relations concepts. .
Posted 1 week ago
2.0 - 4.0 years
3 - 4 Lacs
Ernakulam, Malappuram, Trivandrum
Work from Office
EMRI is Hiring!!! KANIVU 108 AMBULANCE PROJECT!!! Position : Emergency Management Executive Location: Across Kerala Experience:3+ Years Qualification: Diploma in Mechanical or Automobile Engineering, BE or BTech(Mechanical), MSW, MBA or BPharm with Sales or Team Handling Experience Job Type: Full-time | Exciting Field Role* Be a part of a *mission-driven team* that makes a real difference in peoples lives every day. Work in a *dynamic, fast-paced environment* where your technical expertise and leadership can *impact emergency healthcare delivery* across Kerala. KEY RESPONSIBILITIES - Lead high-impact ambulance operations ensuring top-notch service and efficiency. - Maintain maximum vehicle uptime through effective servicing, fuel management, and insurance handling. - Collaborate with vendors and manage inventory of critical spares and medical supplies. - Drive team performance through smart scheduling, hands-on training, and motivation strategies. - Support HR with talent recruitment, staff engagement, and grievance resolution . - Handle key stakeholder interactions including district officials, hospitals, and media events . - Ensure accurate reporting and audit compliance for smooth operations. WHAT WE ARE LOOKING FOR - Passionate team players with strong communication, analytical, and leadership skills . - Fluent in English & Malayalam (spoken and written). - Flexible to travel and work across Kerala . Make a meaningful career move. Join us and help drive life-saving services across the state!
Posted 1 week ago
0.0 - 10.0 years
25 - 30 Lacs
Mumbai
Work from Office
FLEET Management Limited Our 30-year journey rides on the passion of over 24,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 600 diverse types of vessels. Headquartered in Hong Kong SAR, China, we operate on a global scale having 27 offices in 12 countries. Our client base spans over 100 world-class ship owners, including Fortune 500 companies from China, Greece, India, Japan, Korea, Netherlands, Norway, Turkey and the USA, among others. In a shore career at FLEET, you will be working with a team of a highly passionate, self-driven and committed group of people. We aim to be a place where you can achieve your full potential, regardless of your background. We are looking for individuals who are ambitious about making a strong contribution to FLEET s short and long-term sustainable growth - whether you are dealing directly with clients or working in a role supporting the business, such as technology, legal or communications. Technical Management / Operations Accountable for vessel inspection and ensure the ships condition and maintenance standards adhere to organisation procedures Ensure all maintenance is performed to a high standard and as per manufacturer s recommendations Prepare specifications and evaluate tenders Supervise daily operational activities of all assigned vessels Advise Line Manager on a regular basis about vessel operation, budgetary performance and any untoward incidents on vessels in the fleet Liaise with the Procurement Department related to supply of spare parts of all vessels, considering the opportunities for replenishment in respect to the trading commitments of the vessels to provide for the most economical supply Responsible for communication, promotion and implementation of companys health, safety, environment and quality policy on board the vessels related to technical Drives all technical related mobilization activities, refits, dry-docking & major repairs. Plan for repairs and dry-docking of the vessels at suitable regular intervals Regulatory/Legislative Statutory Compliance 100% compliance with International Maritime Organisation (IMO), Flag State and Port State rules and regulations Maintenance of ship certificate and survey status at all times keeping track of renewals and placement on board vessels. Financial Management Maintain, monitor and report budgets for all vessels under charge. Work closely with Technical staff, purchasing and finance controllers to ensure budget is within the agreed variables/targets *(current target 3% variance) Support reporting manager to plan Operating Budget for all vessels under charge. Responsible for planning and execution of all dry-docking activities within the allotted budget limits *subject to change based on company policy. Quality & Continuous Improvement Scan the environment and recommend improvement in processes to enhance productivity an efficiency in the system Drive implementation of approved Continuous Improvement projects in collaboration with the Quality team Establish clear expected levels of performance from crew and work with manager on updating the SOP s. Demonstrates a complete understanding of the Safety & QMS policies & procedures and ensures that the on-shore and off-shore employees operate at the same level of understanding and awareness Health, Safety and Environment Compliance Responsible for creating and sustaining a positive safety culture on-board all vessels under charge Act as a first point of contact for any emergencies aboard vessels under charge. Ensure a technically qualified representative is available and responds to emergencies within the agreed time limit Ensures a safe & compliant working environment is provided to all off-shore employees by demonstrating a complete and accurate understanding of the health & safety policies and practices of the organisation Responsible for corrective action being implemented to remedy safety hazards or risks and restore a safe working environment on board vessels. Escalate to Manager in the event of the hazards/risks exceeding authority limits provided in the role Owns and responsible for delivery of safety messages/training to off-shore employees during site or vessel visits People and Leadership Management Articulates clear and specific goals for employees on board vessels under charge Lead, coach, engage, motivate, mentor employees to develop their strengths and build their capabilities as per their defined roles and personal goals Ensure development plans are in place for all offshore team members and it is followed up closely to ensure completion Responsible for continuous performance discussions with direct reports to drive learning and self-improvement Manage and maintain the talent pool by engaging top performers and taking definitive action on bottom performers .
Posted 1 week ago
1.0 - 6.0 years
5 Lacs
Kolkata
Work from Office
Join the Operations team as Operation Executive (OE). As Operation Executive, you will be responsible for monitoring multiple SSD 3P Fulfillment centers from operations, performance, design and compliance point of view. You will be working with multiple internal and external stakeholders to manage operations performance and to drive program initiatives improvement in quality, productivity, speed and cost. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to stores to design, set up & monitor 3P operations Monitor complete UTR operations FC+ LM of the assigned 3P SSD sites and suggest & deploy improvements Coordinate with 3P partners on S&OP plan, HC planning, Quality metrices and other parameters Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy Visit the sites for various operational conformance, restrictions and norms Conduct Monthly Audits of 3P sites Visit all assigned sites at least once in a month 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Experience in customer-facing environment, warehousing, logistics or manufacturing
Posted 1 week ago
1.0 - 6.0 years
5 Lacs
Kochi
Work from Office
Join the Operations team as Operation Executive (OE). As Operation Executive, you will be responsible for monitoring multiple SSD 3P Fulfillment centers from operations, performance, design and compliance point of view. You will be working with multiple internal and external stakeholders to manage operations performance and to drive program initiatives resulting improvement in quality, productivity, speed and cost. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to stores to design, set up & monitor 3P operations. Monitor complete UTR operations FC+ LM of the assigned 3P SSD sites and suggest & deploy improvements Coordinate with 3P partners on S&OP plan, HC planning, Quality metrices and other parameters Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy Visit the sites for various operational conformance, restrictions and norms Conduct Monthly Audits of 3P sites Visit all assigned sites at least once in a month 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Experience in SSD Operations
Posted 1 week ago
10.0 - 15.0 years
10 - 12 Lacs
Lucknow
Work from Office
Job Description (JD) VP & Assistant Vice President (Facility & Security) Sales & Operations Job Title: VP & Assistant Vice President – Facility & Security (Sales & Operations) Location: Department: Sales & Operations Company: Q Group Company Overview – Q Group Q Group is a leading integrated services provider offering specialized solutions in Facility Management, Security Services, Manpower Solutions, and Business Support Operations across India. With a strong presence in multiple states and a diverse portfolio of clients from various industries, Q Group is committed to delivering operational excellence, customer satisfaction, and measurable value to its partners. Role Overview: As the Vice President & Assistant Vice President (AVP) for Facility & Security – Sales & Operations, you will be responsible for driving business performance, ensuring operational excellence, building and nurturing client relationships, and leading high-performing teams across regions. This strategic leadership role requires a strong grasp of P&L management, customer success, team leadership, compliance, and business development to ensure sustainable growth and profitability. Key Responsibilities: 1. Business Performance & Financial Management Drive achievement of revenue, profitability, and collection targets for the region. Oversee pricing strategies and ensure periodic price revisions for profitability. Track and analyze receivables; initiate cancellation of non-paying clients. Maintain and reconcile man-hours, billing, and collections. Prepare and submit monthly MIS reports accurately and on time. Approve direct reporting staff’s bills and manage financial expenditures within budget. Monitor and control branch-level accounts and overheads. Meet business targets as per projection reports. 2. Operations Management Ensure seamless deployment and initiation of services at client sites. Plan and organize branch operations to meet service quality benchmarks. Conduct regular inspections and audits of A+ sites and manning levels. Monitor client feedback and quality scorecards for service improvement. Investigate incidents and implement corrective actions. Drive timely invoicing and ensure all work is billed and accounted for. Ensure operational compliance and documentation for all branch functions. 3. Client Relationship Management Develop strong client relationships and ensure high levels of satisfaction. Conduct regular client visits, audits, and surveys. Respond to client concerns promptly and resolve issues efficiently. Monitor client feedback and implement service enhancement initiatives. Ensure client retention through performance-driven solutions. 4. Strategic Planning & Sales Execution Formulate and execute long-term sales strategies aligned with company goals. Lead efforts to acquire new business and expand market share. Conduct competitive and market research to define USPs and optimize offerings. Drive consistent achievement of sales and growth targets. Forecast sales, manage budgets, and optimize ROI on resources deployed. 5. Leadership & People Management Lead, mentor, and develop branch teams including Operations, Sales, and Admin. Implement performance targets for reporting managers and review regularly. Handle internal control processes including roster monitoring and grievance redressal. Promote team culture, motivation, and accountability at all levels. Implement HR and training policies and ensure workforce is skilled and compliant. 6. Risk, Compliance & Legal Adherence Ensure all branch-level operations comply with local laws, labour regulations, and industry norms. Liaise with legal and regulatory authorities for licenses, certifications, and audits. Ensure documentation and statutory compliance for new branch setups. Identify and mitigate operational and reputational risks. 7. P&L Ownership & Reporting Full ownership of branch/region P&L. Regularly monitor financial health, identify variances, and take corrective action. Present detailed performance reports, forecasts, and strategy updates to senior management. Key Skills & Competencies: Strong business acumen and financial understanding (P&L, budgeting, collections) Excellent leadership and people management skills Strategic thinker with proven execution ability Ability to manage widespread field operations and diverse teams Strong client relationship management and negotiation skills Knowledge of facility & security industry best practices High attention to compliance, documentation, and operational discipline Qualifications & Experience: Graduate/Postgraduate in Business Administration, Operations Management or related field Minimum 10–15 years of experience in Facility Management / Security Services / Operations Management Proven experience in P&L ownership and managing large-scale regional operations Experience working with labour unions and multi-location teams is preferred
Posted 1 week ago
4.0 - 5.0 years
50 - 55 Lacs
Mumbai
Work from Office
You are a strategic thinker passionate about driving solutions in Sales, Research & Data Services Ops . You have found the right team. As VP of the SRDS Ops iMaintain team, you will lead efforts to manage regulatory-critical processes across various business areas, oversee transformation projects, and streamline operations using new technology. Based in Mumbai, you will develop metrics frameworks, identify business opportunities, and collaborate with stakeholders like Product Management, Operations, Technology, Risk & Control, and Finance to implement industry best practices for change and transformation, driving innovation and efficiency in regulatory processes. The primary responsibility of this position is to manage the iMaintain team in Mumbai, overseeing transformation projects and streamlining processes with new technology to contribute to the broader DCS vision. The candidate will maintain a strong control environment, define a future state vision for the functional area, and lead program execution from an operations perspective by building strategic platforms and decommissioning legacy systems. They will identify new business opportunities and synergies with other areas like Markets Operation, Research, and Sales, while managing people through training, upskilling, and hiring based on future needs. Collaboration with stakeholders such as Product Management, Operations, Technology, Risk & Control, and Finance is essential, leveraging industry best practices for change and transformation. Job responsibilities Maintain a strong control environment within the regulatory-critical iMaintain team. Define and implement a future state vision for the functional area with the BAU Operations team. Lead program and project execution, focusing on strategic platform development and legacy system decommissioning. Identify and pursue new business opportunities and synergies with Markets Operation, Research, and Sales. Manage people through training, upskilling, and hiring diverse skill sets for future team needs. Collaborate with stakeholders, leveraging industry best practices for change and transformation. Ensure a stable operational environment with robust controls, checks, and balances. Leverage new technology or tools to enhance processes, track metrics, and improve controls. Govern by providing updates to senior stakeholders and ensuring compliance with laws and regulations. Engage in each stage of the Project Delivery Framework (PDF) from requirements to implementation. Focus on the people agenda, including coaching, training, talent management, and recognition. Required qualifications, capabilities and skills Minimum 10+yrs experience with strong experience of 4-5 years on Tech Change programs, Process Improvements, Operating Model improvements Excellent problem-solving skills in order to identify, understand and address operational and technical issues. Proactive in displaying these skills and developing solutions. Strong knowledge of technology solutions available in the market for Operations business Must have Microsoft Office skills Excel, Word, Access and PowerPoint Influencing and negotiation skills - leverage subject matter expertise in driving conversations, challenging status quo and influence decisions/direction with stakeholders Ability to operate in a fast-paced environment under high pressure with time critical deliveries; multi-tasking, prioritizing and able to adjust to changing priorities Strong partnership record - ability to build effective relationships across different parts of the organization as required Should have a collaborative work style; fostering co-operation and teamwork. Ability to develop relationships across various stakeholders including senior business executives Control mindset to identify process control gaps, prioritize and mitigate operational risk Effective change management and transformation experience. Ability to challenge current state and mind set, adapt to a changing environment Good understanding of downstream impact of actions undertaken, particularly the requirement for strong and timely controls throughout the life cycle of the trade
Posted 1 week ago
2.0 - 4.0 years
10 - 12 Lacs
Chennai
Work from Office
Job Title: Senior Manager / General Manager Job Description We are looking for an experienced and results-driven Senior Manager / General Manager to lead cross-functional teams and drive operational excellence across departments. The ideal candidate will be responsible for overseeing daily business activities, improving overall performance, and setting strategic direction to ensure organizational growth and efficiency. Key Responsibilities Lead, manage, and develop teams across departments such as operations, sales, marketing, finance, and HR. Develop and execute strategic plans aligned with company goals. Monitor key performance indicators (KPIs), analyze data, and take corrective actions to achieve targets. Drive business growth through process optimization, cost control, and innovation. Represent the organization in high-level client, vendor, or stakeholder meetings. Ensure compliance with company policies and legal regulations. Foster a culture of performance, accountability, and continuous improvement. Prepare and present performance reports to the senior leadership team or board.
Posted 1 week ago
10.0 - 15.0 years
30 - 45 Lacs
Mumbai
Work from Office
Role Summary: We are seeking a Senior Product Manager to lead the development of seamless and scalable solutions for merchant onboarding, experience, and dashboard management. This role is pivotal in enhancing merchant journeysensuring effortless onboarding, intuitive operational tools, and insightful performance tracking. As a strategic leader, you will own the product roadmap, deliver innovative solutions, and collaborate across teams to align product offerings with merchant needs and regulatory standards. This is an opportunity to drive impact at scale in Indias rapidly evolving payments landscape. Key Responsibilities: Merchant Onboarding: Design fast, intuitive, and compliant onboarding workflows tailored to diverse merchant profiles. Drive automation for processes like KYC and verification to minimize manual intervention and accelerate onboarding. Create segmented onboarding journeys for varying merchant types (SMEs, enterprises, and startups). Merchant Experience: Enhance user interfaces for a seamless and intuitive merchant experience. Gather and incorporate feedback to address pain points and continuously improve product usability. Personalize the merchant journey by leveraging data insights and understanding business needs. Cross-Functional Leadership: Partner with engineering, compliance, sales, and support teams to deliver impactful features on time. Ensure adherence to regulatory requirements, including KYC/AML, and align with RBI guidelines. Collaborate with marketing to educate merchants on product capabilities and best practices. Strategic Ownership: Define and execute the product vision and roadmap for onboarding, experience, and dashboards. Monitor KPIs such as onboarding success rates, user engagement, and dashboard adoption to measure impact. Stay ahead of market trends to deliver competitive and merchant-centric solutions. Qualifications and Skills: Education: Bachelors in Engineering, Business, or related field; MBA preferred. Experience: 10-15 years in product management, preferably in fintech, SaaS, or payments. Expertise: Deep knowledge of Indias payment systems (e.g., UPI, payment gateways, recurring payments) and compliance frameworks (KYC/AML). Proficiency in analytics and visualization tools like Tableau or Google Analytics. Strong communication, stakeholder management, and collaboration skills. Experience with agile methodologies and tools like Jira. What We Offer: Competitive compensation and benefits package. A chance to shape merchant experiences at scale in one of Indias leading payment platforms. Growth opportunities through impactful projects and leadership initiatives. A collaborative and innovative work environment.
Posted 1 week ago
10.0 - 15.0 years
30 - 45 Lacs
Mumbai
Work from Office
Role Summary: We are seeking a Senior Product Manager to lead the development of seamless and scalable solutions for merchant onboarding, experience, and dashboard management. This role is pivotal in enhancing merchant journeysensuring effortless onboarding, intuitive operational tools, and insightful performance tracking. As a strategic leader, you will own the product roadmap, deliver innovative solutions, and collaborate across teams to align product offerings with merchant needs and regulatory standards. This is an opportunity to drive impact at scale in Indias rapidly evolving payments landscape. Key Responsibilities: Merchant Onboarding: Design fast, intuitive, and compliant onboarding workflows tailored to diverse merchant profiles. Drive automation for processes like KYC and verification to minimize manual intervention and accelerate onboarding. Create segmented onboarding journeys for varying merchant types (SMEs, enterprises, and startups). Merchant Experience: Enhance user interfaces for a seamless and intuitive merchant experience. Gather and incorporate feedback to address pain points and continuously improve product usability. Personalize the merchant journey by leveraging data insights and understanding business needs. Cross-Functional Leadership: Partner with engineering, compliance, sales, and support teams to deliver impactful features on time. Ensure adherence to regulatory requirements, including KYC/AML, and align with RBI guidelines. Collaborate with marketing to educate merchants on product capabilities and best practices. Strategic Ownership: Define and execute the product vision and roadmap for onboarding, experience, and dashboards. Monitor KPIs such as onboarding success rates, user engagement, and dashboard adoption to measure impact. Stay ahead of market trends to deliver competitive and merchant-centric solutions. Qualifications and Skills: Education: Bachelors in Engineering, Business, or related field; MBA preferred. Experience: 10-15 years in product management, preferably in fintech, SaaS, or payments. Expertise: Deep knowledge of Indias payment systems (e.g., UPI, payment gateways, recurring payments) and compliance frameworks (KYC/AML). Proficiency in analytics and visualization tools like Tableau or Google Analytics. Strong communication, stakeholder management, and collaboration skills. Experience with agile methodologies and tools like Jira. What We Offer: Competitive compensation and benefits package. A chance to shape merchant experiences at scale in one of Indias leading payment platforms. Growth opportunities through impactful projects and leadership initiatives. A collaborative and innovative work environment.
Posted 1 week ago
8.0 - 10.0 years
7 - 8 Lacs
Vijayawada
Work from Office
Job Summary: We are seeking a highly skilled and experienced Site Incharge Mechanical to oversee and manage the Ash Handling Plant (AHP) operations and maintenance at our Thermal Power Plant. The ideal candidate will have over 8 years of hands-on experience in AHP systems, with a proven track record in team leadership, troubleshooting, and ensuring optimal plant availability and performance. Key Responsibilities: Lead and manage the day-to-day operations and maintenance of the Ash Handling Plant (AHP). Ensure continuous availability and reliability of mechanical systems involved in AHP including pneumatic and hydraulic conveying systems, slurry pumps, pipelines, ESP hoppers, etc. Supervise a team of mechanical engineers, technicians, and support staff; assign tasks and monitor performance. Implement preventive and corrective maintenance schedules; ensure adherence to maintenance best practices. Coordinate with operations, electrical, instrumentation, and other cross-functional teams for smooth plant functioning. Troubleshoot mechanical failures and breakdowns, identify root causes, and implement corrective actions. Maintain records of maintenance logs, spares inventory, and equipment history. Ensure compliance with safety standards and statutory regulations. Monitor and control maintenance costs; optimize spare parts and consumables usage. Ensure proper training and skill development of the O&M team. Prepare regular reports on plant performance, downtime, maintenance activities, and improvements. Desired Profile: Bachelors Degree/Diploma in Mechanical Engineering Minimum of 8 years of relevant experience in AHP operations & maintenance in thermal power plants. In-depth knowledge of AHP systems in a thermal power plant environment. Strong understanding of mechanical maintenance practices and equipment. Proven ability to lead, manage, and motivate cross-functional teams. Excellent communication and interpersonal skills for effective coordination and reporting. Strong problem-solving and analytical abilities. Commitment to safety, quality, and continuous improvement. Familiarity with CMMS (Computerized Maintenance Management Systems) is preferred. Note: Ideal candidate should have good experience in Thermal Power Plant (Speaking in Telugu is must)
Posted 1 week ago
8.0 - 13.0 years
13 - 18 Lacs
Guwahati
Work from Office
Role & responsibilities • Drive revenue growth by maximizing occupancy, realizing revenue potential, and maintaining a steady supply of sellable rooms in the hub • Oversee the collection of outstanding amounts from clients, ensuring accounts receivable are managed effectively • Review revenue & performance dashboards for the team, enhancing visibility and enabling informed decisions • Provide consistent feedback on market dynamics, trends, pricing, and factors influencing the business to take strategic decisions for the hubs expansion, along with management • Achieve hub performance goals for Revenue & Customer Experience (Cx) metrics Uphold quality standards to drive repeat business and lead the implementation of new initiatives to enhance guest experiences • Resolve conflicts between property owners, customers, and internal teams, fostering smooth collaboration and effective problem-solving within team Ensuring daily availability of Sellable rooms (DSRN) • Revenue & Contribution margin (Absolute INR) • Pay at Hotel (PAH) realization • Ensuring occupancy (URNs) day on day • Improving Guest (Gx )Matrix Preferred candidate profile • Networking ability • Analytical ability • Strong problem-solving attitude • Internal stakeholder management & leadership skills • Minimum 8 to 12 years of Experience • Min 3-4 years of experience in a people manager capacity • Experience in the hospitality and/or travel industry would be prefered
Posted 1 week ago
18.0 - 25.0 years
20 - 27 Lacs
Bengaluru
Work from Office
Skill required: Tech for Operations - Product Development Management Designation: Tech Product & Offering Dev Sr Manager Qualifications: Any Graduation Years of Experience: 18 to 25 years What would you do The Technology Innovation Senior Manager for Digital Inside Sales will serve as the CTO for the Digital Inside Sales offering and have overall responsibility for the technology innovation agenda and roadmap for the Digital Inside Sales business. This role will be responsible for developing and driving the technology enablement strategy for Digital Inside Sales operations. The selected candidate will work closely with the Intelligent Sales and Customer Operations Technology Lead, Growth Business Lead and Offering Lead to align on strategies and to create new and innovative offerings enabled by technology. This role will collaborate with other key team members across the business, including regional and functional heads of delivery, sales, account management, product management and solutioning and will support sales, business development, and innovation program management activities as needed.This role will have responsibility for managing the full innovation and technology management lifecycle (visioning & ideation, concept development, commercialization/scaling, and ongoing product management including learning enablement). This responsibility will include the development of both the rolling 3-year roadmap for the business but also the operating roadmap for the business for each fiscal year including required funding investment and resource plans. What are we looking for Digital Inside Sales technology transformation expertiseIndustry Platforms in Digital Inside Sales.Custom and Cloud Solutions in Digital Inside Sales including voice solutionsAbility to identify and assess complex problems for area of responsibility and create solutions in situations that require in-depth analysis and knowledge of organizational objectivesAbility to learn new business processes and software applications quicklyStrong leadership skills, including proven ability to attract, build, mentor, and direct a high-performing, cohesive teamAbility to interface with customers and suppliers via strong written and verbal communications skills Ability to collaborate with internal stakeholders in driving intended objectives effectivelyGravitas while working with VP and C-level stakeholdersExperience driving transformational changeExcellent organization/time management and problem-solving skillsStrong ability to effectively manage in a matrix organizational structure working with multiple internal clientsAbility to adapt to the varied corporate cultures and organizational structures of our customersThe selected candidate will be responsible for coordinating across the Accenture Innovation Network, leveraging resources with special skills to develop assets in support of the Intelligent Sales and Customer Operations business.The role also entails running the Application and Platform products within the Digital Inside Sales; managing the teams to deploy and support the technology products across the Clients. This role will be responsible for requesting and managing innovation funding support and planning annual financial recoveries for technology related expenses and managing these budgets to target. Roles and Responsibilities: Ownership of SyOps for Digital Inside Sales Which is the Go To Market Platform for Accenture OperationsDefine Key Intelligent Automation Solutions as part of SynOps which areComplimentary to clients core Inside Sales / CRM platformsProvide key functionalities of Work Flow / AI and AnalyticsProvide Key automationa cross Front OfficeInnovative Customer Service solutions in the Digital Inside Sales functionsProvide oversight for the SynOps for Digital Inside Sales technology strategy and roadmap.Support Delivery of Digital Inside Sales Technology Solution for all Client Projects.Develop proposed investment plan to enable the specific tech strategy and roadmap, including managing approved investments through their lifecycle.Support select sales opportunities by providing technology and innovation thought leadership and support. Develop assets and provide relevant information to enable solutioning and sales teams.Communicate regularly with global account delivery teams to gain feedback on current tool effectiveness, challenges, future needs, and opportunities.Represent the Digital Inside Sales operations Offering by presenting our technology thought leadership in various forums / sessions.Lead the fundamental shift in how the Digital Inside Sales operations business applies key technology innovations to deliver increased value and business outcomes for our clients.Influence / enable Accenture and its clients to adapt new business strategies in a disruptive world.Establish and maintain an ecosystem of best of breed market products.Implement best of methodologies and practices on Digital Inside Sales platforms brought forward by the Operations Clientele. Build strong internal and external networks for the interchange of ideas between Accenture and decision makers, thought leaders, and the wider professional community.This job description reflects management s assignment of essential functions. It does not prescribe or restrict other responsibilities that may be assigned. Qualification Any Graduation
Posted 1 week ago
10.0 - 14.0 years
15 - 22 Lacs
Pune
Work from Office
Skill required: Talent Development - Learning Content Development Designation: Business Interlock Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Talent Development process Develop learning activities and supporting materials according to the content design plan. What are we looking for Curriculum/Learning Solution Planning oProactively understand the clients business drivers, needs, and priorities oRecommend the potential learning approach/program/solutionsoCurate learning assets identified for the curriculum/solution oDocument learning requirements in a Preliminary Learning Brief (PLB) and/or summary deckoReview and map project source content, identifying any gapsoDraft the initial scope/budget for the solution oGenerate and negotiate options, as needed oOversee the maintenance of existing curriculum to ensure continued relevance to target audience, skills, proficiency levelPipeline/Demand Planning oPartner with the client on 90-day learning planning; documenting priorities, scope, and timelines oConnect with the client to review the pipeline weekly/monthly/quarterly oProject the spend and staffing requirements Stakeholder ManagementoDevelop and maintain strong working relationships with key stakeholdersoGuide the client along the design-deploy-delivery journeyoConnect actively with the client to identify and solve for pain points oAnalyze & present metrics to drive data-based decision making Operations Management oPlan and facilitate project calls to align the Learning Studio o Client/stakeholder relationship management oBusiness acumen and appreciation of strategic intentoLearning needs analysis oLearning solution planning oLearning delivery experienceoLearning program and project management oPractical understanding of types of learning solutions and architectures available, and when they are best usedoGood knowledge of instructional design principles and product typesoStrong program/project management skills with a proven record in executionoAble to work independently across a broad range of activities oStrong written and oral communication skills including:Ability to facilitate Client SME and Sponsor discussions to set expectations, and to ensure appropriate involvement Good presentation skills oProficiency in Microsoft Office (Word, PowerPoint, Excel, and MS Project) oAbility to network and build positive relationships with client, business stakeholders, vendors and Accenture teams PreferredoExperience in learning and talent strategy development oAwareness of current trends in learning including AI, VR, Storytelling etc. oWorking knowledge of accessibility principles and guidelines oExposure to learning measurement and analysis Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 week ago
6.0 - 11.0 years
6 - 9 Lacs
Nelamangala, Bengaluru
Work from Office
OVERALL PURPOSE OF THE JOB Responsible for warehouse management which includes space hire, inventory control, material handling, ensuring statutory/legal compliances and transportation planning & execution. Accountable to ensure that both internal and external customer service level performance metrics are met and the logistics spends are as per plan. PRINCIPAL ACCOUNTABILITIES 1. Warehouse Space and Services Management: a. Basis plan for the year, ensure warehousing space is taken as per requirement to service demand and space is used effectively. As per seasonal demand temporary spaces are taken on time and released as per plan. b. Responsible for identifying warehousing space, negotiation of rentals, coordination with reporting manager for approval and ensuring all legal/EHS clearances are taken on time before release of agreement to the vendor. c. Ensure EHS compliance and other statutory compliances are compiled from time to time in the warehouse with respect to infrastructure and operational management. d. Identify, negotiate and finalize warehouse service provider (WSP) to manage operations effectively and propose to Asst. Manager Logistics for approvals. e. Review of WSP performance on periodic basis and ensure action plans are made to address any gaps in performance. Review of action plans and closure of the same. 2. Operational Management: a. Basis demand during the year ensure manpower planning is done along with WSP and propose the same for approval to reporting Manager Logistics. Monitor deployment of manpower and other resources as per agreed plan with the WSP. b. Daily monitoring of all stock transfers receipts and Issues to ensure trucks are unloaded/loaded on time and GRN is posted on timely basis. In case of any discrepancies the same to be highlighted to the concerned and reconciled on timely basis. c. All sales orders placed in the system to be executed within 24 hrs from the time of receipt of dispatch advice (DA) into the system. In case of any non-execution reason for to be validated and escalated to Sales team or concerned person for dispatch. Review order turnaround time efficiency by warehouse and address gaps on periodic basis. d. Ensure for all WSPs in the region, the daily cycle count and monthly stock count are conducted timely to ensure stock accuracy at line item/batch level are maintained. Ensure third party stock audits done in WSPs and reconciled on timely basis. e. Pest control, Safety measures such as fire extinguisher refilling and other maintenance activities are carried out timely and documented for verification during third party audits. f. Maintenance of MHEs and requirement planning of MHEs to be done from time to time so that there is no downtime which may affect productivity of the warehouse. g. Ensure FMFO compliance in WSPs are followed and any deviation in the same to be addressed immediately. h. Responsible for training WSPs on SOPs related to operations. 3. Transportation planning and Execution: a. Identify, evaluate and negotiate freight rates with transporters for movement of stocks from warehouse to customers. Assist Logistics team for closure of negotiation and finalization of transport contracts on time. In case of revision of existing freight rates, reason for change in freight rates to be substantiated with explanation or with competitive quotes. b. Develop route plan from warehouse to customers for maximizing clubbed load deliveries for part load and truck load movements. Ensure transport contracts are finalized for maximizing clubbed load deliveries. c. Ensure customer service level reports are sent to sales team on periodic basis and all customer complaints are closed on timely basis 4. MIS reporting: a. On monthly basis warehousing and transportation costs should be rolled up basis transaction and should be provided to reporting Manager. b. Daily order execution status, receipt & dispatch status of trucks that has reported to warehouse and any other reports relating to region needs to be sent to the concerned. c. Preparing budget for the year. TECHNICAL SKILL SETS REQUIRED Warehouse space planning, inventory control and operational management Transportation management for part loads and full truck loads. Understanding freight structures and negotiation of the same. Warehouse Management system (WMS) and transport route planning Statutory and legal compliances relating to warehousing and distribution. KEY INTERFACES INTERNAL Planning and warehousing team Operations Sales Team EXTERNAL Converters and vendors WSPs QUALIFICATIONS & EXPERIENCE B.E, B.Com or Graduation in logistics management through regular course. 10+ years of experience in logistics industry in the area of warehousing and transportation. Must be proficient in MS Excel, statistical tools and knowledge of SAP Only from FMCG industry.
Posted 1 week ago
1.0 - 6.0 years
3 - 6 Lacs
Kolkata, Ahmedabad
Work from Office
JOB DESCRIPTION RELATIONSHIP MANAGER Website Link https://www.oyorooms.com/ Role Type Field Role (involves daily travel), Mon-Sat What will you be doing • Manage assigned portfolio of owners in the hub and prevent churn by solving partner issues proactively • Generate revenue by ensuring availability of sellable rooms and driving occupancy through booking conversions • Ensure cluster performance of customer & guest experience metrics, especially focusing on bottom properties in the cluster • Ensure collection of accounts receivable/outstanding amount from portfolio clients • Resolve issues arising between property owners, customers & internal stakeholders • Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business Key Performance Indicators • Ensuring occupancy (URNs) month on month • Pay at Hotel (PAH) realization • Ensuring daily availability of Sellable rooms (DSRN) • Cx / Gx metrics Required Skills • Networking ability • Soft Skills (ERP/APP usage, Excel, Email writing) • Good negotiation skills • Analytical ability Who are we looking for • 2 to 7 years of experience • Relevant experience in operations handling, key accounts handling • Experience in the hospitality and/or travel industry would be an added advantage
Posted 1 week ago
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