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5.0 - 8.0 years
9 - 14 Lacs
bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...
Posted 1 week ago
5.0 - 8.0 years
9 - 14 Lacs
mumbai
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...
Posted 1 week ago
5.0 - 8.0 years
9 - 14 Lacs
bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...
Posted 1 week ago
5.0 - 8.0 years
9 - 14 Lacs
pune
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...
Posted 1 week ago
5.0 - 8.0 years
9 - 14 Lacs
pune
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...
Posted 1 week ago
5.0 - 8.0 years
9 - 14 Lacs
bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...
Posted 1 week ago
5.0 - 8.0 years
5 - 8 Lacs
bengaluru
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...
Posted 1 week ago
5.0 - 8.0 years
9 - 14 Lacs
hyderabad
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...
Posted 1 week ago
5.0 - 8.0 years
9 - 14 Lacs
bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 1 week ago
6.0 - 10.0 years
8 - 12 Lacs
gurugram
Work from Office
About The Role : Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successfu...
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 1 week ago
5.0 - 8.0 years
9 - 14 Lacs
hyderabad
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...
Posted 1 week ago
0.0 - 3.0 years
1 - 4 Lacs
gurugram
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...
Posted 1 week ago
0.0 - 3.0 years
1 - 4 Lacs
gurugram
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...
Posted 1 week ago
5.0 - 8.0 years
9 - 14 Lacs
gurugram
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...
Posted 1 week ago
1.0 - 5.0 years
2 - 7 Lacs
hyderabad
Work from Office
Responsibilities: * Manage play area operations * Ensure safety protocols followed * Collaborate with event team on logistics * Oversee staff performance & training * Maintain cleanliness & organization Free meal Cafeteria Food allowance Sales incentives
Posted 1 week ago
5.0 - 8.0 years
9 - 14 Lacs
bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...
Posted 1 week ago
7.0 - 10.0 years
20 - 30 Lacs
varanasi, naharlagun, kanpur
Work from Office
Strong organizational and planning skills to manage multiple tasks simultaneously Problem-solving abilities to address unexpected issues during exams Technical proficiency to operate exam delivery systems and basic troubleshooting
Posted 1 week ago
2.0 - 4.0 years
4 - 6 Lacs
chennai
Work from Office
About The Role : Contract and Vendor Management planning Track and update contract inventory pipeline to understand whether to renew or not. Assist with Due Diligence risk assessments Work with contract owners in preparation of Rfx Understand the vendor landscape and their capabilities. Contract approvals and administration Work with internal business partners to seek their approvals. Assist and as required, drive contract signatures. Initiate and track Purchase Orders. Ensure CMDB/Vendor performance Assist with annual risk attestations to be completed. Ensure vendors perform in accordance with SLAs and other performance metrics. Follow the SLAs (monthly/Quarterly/Half yearly or annually) Re...
Posted 1 week ago
1.0 - 5.0 years
1 - 4 Lacs
coimbatore
Work from Office
"1. Handle Provider Chat queries and meet client SLA 2. 5*10 Operation during weekdays 3. Should have a valid degree & good in communication 4. Adhere to client shift time and break hours 5. Customer holidays are followed and hence need to work on India Holidays 6. Should have experiance in handling Microsoft excel, words"
Posted 1 week ago
1.0 - 4.0 years
1 - 4 Lacs
coimbatore
Work from Office
Conifer
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
chennai
Work from Office
About The Role : Contract and Vendor Management planning Track and update contract inventory pipeline to understand whether to renew or not. Assist with Due Diligence risk assessments Work with contract owners in preparation of Rfx Understand the vendor landscape and their capabilities. Contract approvals and administration Work with internal business partners to seek their approvals. Assist and as required, drive contract signatures. Initiate and track Purchase Orders. Ensure CMDB/Vendor performance Assist with annual risk attestations to be completed. Ensure vendors perform in accordance with SLAs and other performance metrics. Follow the SLAs (monthly/Quarterly/Half yearly or annually) Re...
Posted 1 week ago
7.0 - 12.0 years
15 - 18 Lacs
pune, mumbai (all areas)
Work from Office
As a General Manager - Operations, you will be responsible for leading a team of Operations Leads and ensuring customer delight. You will coordinate with design and the production team to keep them in alignment with the committed timelines for your cohort/ city. You will manage internal stakeholders such as Finance, Vendor teams, Installer teams etc to ensure they get the required support to meet the customer promised timelines and quality standards. Roles and Responsibilities Own the customer experience completely post booking of project till the time of handover. Act as a highest point of escalation for your region and ensure any of the issues highlighted by the customers are resolved with...
Posted 1 week ago
10.0 - 14.0 years
8 - 12 Lacs
jaipur
Work from Office
About The Role Skill required: Procure to Pay - Accounts Payable Processing Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after...
Posted 1 week ago
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