3379 Operations Management Jobs - Page 49

Key Responsibilities: Provide operational support for products and software systems, ensuring 100% availability and scalability. Monitor system performance and ensure systems meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Utilize automation tools and practices to streamline operations, improve efficiency, and reduce manual intervention. Troubleshoot incidents, resolve issues efficiently, and perform root cause analysis for problem resolution. Work collaboratively with global teams to extend and optimize the organization's monitoring and observability platform. Drive continuous improvements in operations through emerging technologies and automation. Ensure IT services are supported within agreed service levels and contribute to the improvement of overall operational processes. Required Skills: Incident Support (2+ years): Experience in incident management and IT operations. Automation Experience: Proficiency in leveraging automation tools and technologies to optimize operations. Strong analytical skills for problem triage and resolution. Familiarity with monitoring and observability platforms to maintain system performance.

About the Role: "Service Planner is an important anchor person in the branch who is accountable for planning, scheduling, assigning, managing technicians time to maximize profitability and productivity. The person will report to the AOM/OM / Assistant Branch Manager/Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders." Job Responsibilities: To know and develop proficiency in handling internal company software platforms, ie. iCABS, SCP and any other systems that may be introduced. Must have a good knowledge of the branch territory. To ensure that the Service Companion usage is maximized for all the service deliveries & should be always above 95% Organisation of schedule and planning of all service (including contracts, jobbing, call outs, etc.) requirements on a daily, weekly and monthly basis for all technicians within the branch To ensure that all the service companion devices are active and in use. All the devices should be active 100% at any given point of time Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints. Pending visits should be negligible (Service backlogs). Emphasis on "On Time planning Liaise with the Sales and Service team to best accommodate urgent service visit appointments and communicate changes to affected customers timely. Ensure customer service-related complaints or termination notifications/STOP Services are attended to effectively and promptly. Manage service documentation and ensure all customer/technician’s feedback are followed up with actions Enter correct (error free) consumption data and TOS in the SCP to ensure command centre account profitability reflects correct data customer wise. Ensure all service data from dockets, log cards, service orders and other sources is updated accurately into business systems in timely manner Coordinate with the IT team for new users, device issues etc. Supports business transition from paper-based to system and digital-based planning, visit documents, whilst upholding documentation integrity. Follow callout process so as to ensure that the complaints are delivered only after raising the ticket Review service reports with OM, OE and BM and highlight areas of concern – critical backlog and weekly trend to manager. Reviews and provides service compliance updates daily. Assist & help AOM / OM / Assistant Branch Manager / Branch Manager in monitoring Technician service productivity and efficiency related KPIs Maintain positive working relationship and effective communication with Sales & Service Colleagues, Supervisor, Technician, Operations staff for any service related issues. Coordinate with Sales for any available slots, time adjustment for new sales scheduling Work with branch management to correct service areas distributed across the business based on annual revenue from areas, time on site, travel time & routine requirements Utilize the Route technicians for jobbing only after the route technicians routine services are delivered Expected to be knowledgeable about company safety policies and safety (SRA) requirements on the job, be able to read and understand company policies Any unresolved issues should be quickly elevated to the next level of management for prompt resolution Any other similar duties as and when specified by the manager REPORTING Daily, weekly & monthly (SOS) State of Service for Branch. Residential GSS SOS should also be the priority Weekly reporting of pending jobs, ageing profiles to ABM/BM Monthly reporting of technician wise trends. Maintain State of Service and productivity data per technician Maintain visibility on complaints received and report on all call outs / critical incidents received from branch. Annual Leave planning of technicians Ensure that each technician service productivity is achieved as per set targets Key Result Areas: On time service planning with ZERO pending services every month Monitoring SCP active devices & Usage on weekly basis Minimum expectancy on SCP active device(100%) & usage >95% Achieving progressive improvement in State of Service (SOS) and meet SOS targets assigned by the branch Minimizing service backlog (meet our contractual obligations) Competencies (Skills essential to the role): Be decisive Attention to details and accuracy Planning & organizing Analytical skills Customer oriented Negotiation skills Ability to work patiently in a dynamic service environment Educational Qualification / Other Requirement: Minimum graduation with 1 to 3 years of relevant experience of managing team Basic computer skills - for reporting/work management (Advanced computer skills would be an added advantage) Communication - speaking on phone to external customers & internally with technicians, other Operations colleagues. Knowledge of territory which is handled for planning Occasional Travel required within the Division Liaise with the Operations Manager, Operations Executive, Service Supervisors to establish service requirements and provide information, assurance and advice as required Communicate all service issues in a timely manner to the ABM/BM, Operations Manager Role Type / Key working relationships: Individual contributor role External- Customers and customer representatives Internal - Sales, Operations, Business support functions What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

Experienced Operations Manager with 10+ years in Recruitment & staffing operations, people management, specializing in timesheet management, invoicing, client relations, compliance, and driving operational efficiency across large client accounts.

Role Overview: We are looking for a highly driven and experienced professional to manage and scale our supply chain and operations function, with a strong focus on warehouse management, logistics optimization, and setting up new processing centers. The ideal candidate should have hands-on experience in managing day-to-day operations as well as building of new infrastructure and processes from the ground up. Key Responsibilities: Plan and execute the setup of new processing centers/warehouses across India, including site selection, vendor management, layout planning, and go-live operations. Lead team for warehouse operations including inbound/outbound logistics, inventory accuracy, safety, and vendor coordination. Travel extensively to monitor project progress, resolve operational issues, and ensure SOP compliance at regional sites. Optimize supply chain processes and introduce automation/technology tools (e.g., WMS, ERP) to improve efficiency and visibility. Coordinate with cross-functional teams (procurement, finance, logistics) to ensure seamless operations and cost control. Monitor key KPIs such as order accuracy, dispatch timelines, material turnaround time, and cost-per-tonn/movement. Ensure compliance with safety, legal, and environmental standards across all operational locations. Train and build local warehouse teams and implement best practices in material handling and inventory management. Key Skills & Competencies: Preferred knowledge of logistics, warehousing, and transport operations Hands-on experience on process mapping Ability to manage multi-location operations Excellent people management, vendor negotiation, and problem-solving skills Proficient in Excel, dashboards, and process documentation Strong leadership, problem-solving, and stakeholder management skills. Qualifications & Experience: MBA from a Tier-1 institute (IITs, IIMs, ISB, etc.) preferred. 2-4 years of experience in warehouse management, logistics, or supply chain roles, preferably with a B2B or industrial background. Comfortable with extensive travel across locations, sometimes on short notice. Ability to manage multiple sites/projects simultaneously with high accountability. Why Join Us: Opportunity to build and scale operations across India Work on high-impact projects with exposure to leadership and strategic execution Be part of a fast-growing, agile, and tech-driven operations team

Role & responsibilities He/She will responsible for arranging all Food and Beverage Needs for Students, Teachers, Admin, Support staff and visitors. Ordering and stocking supplies with Coordination with purchase manager for Service. Meeting guests and ensuring that all needs are met, delegating supervisors and steward, insuring all food and beverage area cleaned and sanitized before 20 min of each meal circle. on time pickup of all food before 20 min of each meal circle with coordination of Chef Manage /Head Chef. Duel responsibility with chef manage/head chef of Handing students /parents /admin /teachers and support staff Query. Documentation of HACCP form and format related to buffet service.

Key Responsibilities Customer Sentiment Analysis: Lead the collection and analysis of customer sentiment on our platform, identifying strengths, pain points, and opportunities for improvement. Competitor Analysis: Conduct thorough research on competitor products, understanding their strengths, weaknesses, and market positioning. Market Research: Identify emerging market trends and new product opportunities by analyzing industry reports, customer feedback, and competitor actions. Team Leadership: Manage and mentor a team of research associates who engage with customers and prospects to gather detailed feedback about our product and competitor offerings. Data-Driven Insights: Develop and present actionable insights to product, marketing, and leadership teams, helping to shape product development, feature prioritization, and go-to-market strategies. Cross-Functional Collaboration: Collaborate closely with product, marketing, sales, and customer success teams to align research efforts with broader company goals. Reporting: Deliver regular reports and dashboards summarizing key insights and recommendations, ensuring senior management is well-informed of market trends and product sentiment. Process Optimization: Continuously refine research methodologies to improve efficiency and the accuracy of insights. Requirements Bachelor s degree in Business Administration, Operations Management, or a related field; Master s degree preferred. 4+ years of experience in customer insights, market research, or competitive intelligence, preferably within tech or edtech industries. Leadership: Proven track record of managing a team and delivering on strategic goals. Analytical Skills: Strong ability to translate raw data into actionable insights. Experience working with data analytics tools and platforms is a plus. Communication Skills: Excellent verbal and written communication skills, with the ability to present complex findings in a clear and concise manner to stakeholders at all levels. Collaboration: Experience working cross-functionally with product, marketing, and customer success teams. A strategic thinker with meticulous attention to detail and a robust problem-solving acumen. Nice to have: Hands-on experience with customer survey platforms and data analytics tools (e.g., Google Analytics, Tableau, Power BI); Experience with CRM and feedback management systems.

1) Acquire and handle UHNI HNI clients for PCG (Private Client group) having book size of Rs.25Lac and above. 2) Advising UHNI/ HNI clients on Equity, Derivatives, currency & commodity Markets and generate Revenue from them. 3) Cross selling Third Party Products like products like MF (Mutual Funds), PMS (Portfolio Management Services), AIFs (Alternate Investment Funds), LAS, IPO, Insurance. 4) Handling Queries & complains of client's & solving it within TAT. 5) Should apply deep market understanding & Advance strategies to increase book size & revenue. 6) Profiling clients by conducting in depth review of client's financial requirements, analysing 7) information & recommending portfolios. 8) Monitoring & enhancing Advisor's Advising skills through call tracking, weekly targets & 9) meetings, con calls. 10) Coordinate with Third Party Product Manufacturers, and all the stake holders. 11) To ensure highest level of service to customers in terms of advisory and also operational issues and give timely solutions for the same which will play a differentiator for this segment. Location: Kolkata,Bengaluru,Mumbai,Hyderabad,Pune,Trivendrum, Delhi, Vadodra

Candidates who have completed 10+2 Basic analytical and problem-solving skills. Basic communication and interpersonal abilities. Basic knowledge in MS Office is required. Ability to work independently and as part of a team. Strong organizational and multitasking skills. Job Responsibilities: Oversee the entire order fulfillment process, ensuring timely and accurate order processing. Coordinate with warehouse and logistics teams to ensure efficient packing, shipping, and delivery of products. Monitor order status and resolve any issues related to delays, cancellations, or returns. Manage inventory levels to prevent stockouts and overstock situations. Implement inventory control procedures to maintain accurate stock records. Maintain financial records on sales made, payments received and work in coordination with the accounts team to tally the accounts.

The system generates cash and check collection reports and reconciles them with real instruments. Upon receipt of the cash reward, we will accurately update our payment entry system with respect to the collection. Deposit cash and checks.

Develop and implement strategies to promote efficient and cost-effective labor practices, monitor and analyze labor practices and cost factors within the factory and manufacturing teams.Coordinating daily production requirements, factory operations

View, analyze, and evaluate business systems and user requirements. Document your requirements, define your scope and objectives, and formulate a system that aligns with your overall business strategy. Determines operational objectives by reviewing

As the Delivery Lead Operations Head, you will lead the team and manage stakeholders, ensure operational effectiveness and strategic alignment, resolve conflicts, and implement the overall account strategy.

Eligibility Criteria Bachelors degree in Business Administration, Operations Management, or a related field. Proven experience in an operational role, preferably in a similar industry( E-Commerce) Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Proficiency in MS Office and operational management software. Ability to work independently and as part of a team. Strong organizational and multitasking skills. Job Responsibilities Assist in planning and executing operational strategies. Oversee daily operational activities and ensure they align with the companys objectives. Monitor and analyze the effectiveness of various processes and workflows. Identify areas for improvement in operational processes. Develop and implement process optimization initiatives. Monitor the impact of implemented changes and adjust strategies as necessary. Coordinate with various departments to ensure seamless operations. Communicate effectively with team members and management. Prepare and present reports on operational performance. Monitor quality control processes and implement corrective actions when needed. Oversee the entire order fulfillment process, ensuring timely and accurate order processing. Coordinate with warehouse and logistics teams to ensure efficient packing, shipping, and delivery of products. Monitor order status and resolve any issues related to delays, cancellations, or returns. Manage inventory levels to prevent stockouts and overstock situations. Implement inventory control procedures to maintain accurate stock records. Work with shipping carriers and logistics partners to optimize delivery routes and costs. Collaborate with the customer service team to address and resolve customer inquiries and complaints. Maintain relationships by supporting suppliers and vendors.

Job Summary Security Project Manager Develop detailed project plans timelines and resource allocation for both tactical and strategic phases Responsibilities Ensure the project stays within defined scope and meets the stated objectives and acceptance criteria. Facilitate communication and collaboration among various stakeholders including IAM teams cloud teams security teams and application owners. Conduct Discovery Sessions and Workshops. Develop and Track Project Deliverables and Report Status. Manage Project Risks and Issues. Ensure Adherence to Project Management Methodologies Facilitate User Acceptance Testing UAT. Certifications Required Operations Management

1. Execution-focused, detail-oriented Operations Manager. 2. Oversee end-to-end backend operations 3. Coordination between our India and Dubai functions 4. RTA-related documentation, managing cross-border operational flow, preparing MIS reports .

Supervise and coordinate daily field operations across districts. Lead, manage, and motivate operational and field teams to deliver results efficiently. Plan and execute marketing, outreach, and public engagement activities.

Business Function: As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations are at every life stage. Our financial solutions are not only the best in the business - they were made just right for you. Job Purpose: Business monitoring and support across India and regional reviews. Support the CEO s office on specific projects/activities to support the franchise. Monitor performance of strategic investments held by the bank. Key Accountabilities: - Tracking of the performance metrics Assist in developing forecasting tools for assessing business performance and focus areas Assist in developing and finalizing presentations for senior management, Board, regulators etc. Typical content involves demonstrating India performance against budgets, peer banks, etc. Monthly/Quarterly semi-annual reporting in required formats. Support DBS India CEO s office with external and regional reporting and reviews. Deliver on DBS India Strategy and Planning plan and deliverables. Monitor external internal sources relevant for the bank s overall strategy: including market trends, and external developments; Also engage relevant stakeholders to gather such key information. Experience: 5-7 years of post-qualification experience in related field. Worked in Performance business monitoring functions. Understanding of relevant banking and financial services products, services, ecosystems and regulations. Personal Attributes: Ability to effectively communicate at all levels within an organization Good written and oral communication. High level of problem-solving aptitude and demonstrated organizational skills. Education / Preferred Qualifications: An MBA or Chartered Accountant or equivalent degree is preferable Core Competencies: Good problem solving/analytical, planning organising skills. Planning, scheduling and monitoring deliverables, within a stipulated time frame using effective methods Good interpersonal and communications skills. Work Relationship: Possess good working relationship and a high degree of team spirit and cooperation with relationship group as well as service partners in the bank such as Product Management, Operations, Finance, Legal etc, so as to ensure seamless delivery of projects.

Strong analytical skills Proven financial analysis skills, including forecasting, peer/industry analysis Excellent teamwork and interpersonal skills Ability to integrate quickly into an established team and collaborate with colleagues and external parties Candidates who possess prior experience in analyzing and rating from non-banking financial companies (NBFCs) are preferred. Credit Research: Conducting comprehensive credit research across sectors, with a particular focus on the BFSI sector. Analysing factors such as management quality, business diversification, financial parameters, and liability profiles to assess creditworthiness. Business Analysis: Analysing business models, identify strengths, weaknesses, risks, and understand revenue models and corporate structures. Rating Analysis: Identify potential upgrade or downgrade candidates and engage with rating agencies, corporates, and market intermediaries as needed. Internal Presentations: Supporting the fund manager in preparation of presentations to the internal investment committee. Portfolio Management: Contribute to overseeing the credit universe, conduct timely reviews, and recommend portfolio actions. Quantitative Modelling: Developing an internal quantitative model to assess portfolio quality and identify potential trigger points for portfolio actions. Team Support: Provide support to the fund manager and fixed income dealer. Ensure PMS strategies align with investment objectives and maintain high performance standards. Operational Management: Independently manage frontline activities, liaise with operations and sales teams, prepare presentations, and collate data.

- Handling the Center independently in Gurgaon - 20-25 staff of housekeeping, kitchen, Psychologists, Doctors etc. - Patients of around 50 - Attending inquiries and converting to admissions and checking accounting and follow-ups - Billing follow-ups

Join our Service Product Group as a Project Manager, where your leadership shapes the future of product delivery. Craft solutions that enhance customer experiences and streamline processes. Be at the forefront of innovation, managing dependencies and liaising with stakeholders for successful implementations. As a Project Manager in the Service Product Group, you enhance and optimize product delivery to customers. You manage processes and create efficiencies for successful implementations. Your role involves leading end-to-end processes and liaising with stakeholders to ensure organized and expedient delivery. Job responsibilities Lead end-to-end product delivery processes. Manage change activities across functional partners. Effectively manage timelines and dependencies. Work with APO for roadmap planning. Define Area Product Scope and Deliverables. Aggregate understanding of co-supplier needs. Manage risk, controls, compliance, and agile controls. Ensure JIRA hygiene. Manage product intake and demand. Update product status on Confluence. Maintain product backlog health. Required qualifications, capabilities, and skills 6+ years of experience or equivalent expertise in project management or a relevant domain area Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analytics

Role & responsibilities We're Hiring | Operations Manager Chennai/Hyderabad/Vishakhapatnam Location: Chennai, Tamil Nadu/Hyderabad/Vishakhapatnam Company: Vcare Hospitality India Pvt. Ltd. Website: www.vcarehospitality.com Email: hr@vcarehospitality.com Contact: 7798881191 About Us: Vcare Hospitality India Pvt. Ltd. is a leading name in the hospitality and facility management industry, offering professional and customized solutions across corporate, industrial, and institutional sectors. With a strong pan-India presence and a reputation for service excellence, we are committed to creating clean, safe, and welcoming environments for our clients and their employees. Position: Operations Manager Facility & Hospitality Management We are seeking an experienced and dynamic Operations Manager to lead our facility and hospitality operations in Chennai/Hyderabad/Gurugram/Bangalore . The ideal candidate will have a strong background in managing large-scale facilities, excellent leadership skills, and a passion for delivering outstanding service. Key Responsibilities: Oversee day-to-day operations of facility and hospitality services. Manage housekeeping, maintenance, pantry, and other soft services. Ensure compliance with company standards, safety regulations, and client expectations. Lead and motivate site supervisors, team members, and vendors. Conduct regular audits and inspections to ensure service quality. Client coordination and relationship management. Budget planning, cost control, and resource allocation. Handle escalations, emergencies, and operational challenges effectively. Prepare and present reports on operational performance. Key Requirements: Minimum 5+ years of experience in facility management or hospitality operations . Proven track record in managing large teams and multi-site operations. Strong communication, leadership, and problem-solving skills. Knowledge of statutory and compliance requirements in facility operations. Ability to work under pressure and deliver results in a dynamic environment. Bachelor's degree or diploma in Hospitality/Facility Management preferred. Why Join Us? Work with a reputed and growing organization. Opportunity to lead operations at a city level. A performance-driven, team-oriented work culture. Long-term career development opportunities. Apply Now! Send your updated resume to hr@vcarehospitality.com or call us at 7798881191 . Visit us at www.vcarehospitality.com to know more. #OperationsManager #FacilityManagement #HospitalityJobs #ChennaiJobs #LeadershipRole #HiringNow #JobOpportunity #FacilityManager #VcareHospitality #HousekeepingManagement #HospitalityIndustry #CareerGrowth #JobSearch #NaukriJobs #LinkedInJobs Preferred candidate profile

Description 1 This position involves overseeing and managing the planning, coordination with sales, procurement, and logistics, and control of manufacturing processes to ensure that products are produced efficiently, on time, within budget, and to the required quality standards Description 2 Develop and implement production schedules based on demand forecasts, order requirements, and inventory levelsEnsure optimal utilization of resources, including manpower, machinery, and materials. Qualification 1 Bachelor s degree in industrial engineering, Mechanical Engineering, or a related field Master s in operations management or industrial engineering, is preferred Qualification 2 Minimum of 3 years of production planning, scheduling, inventory management, and process optimization within a manufacturing or production environment, with at least 5 years in a leadership position Work-life integration Employee discounts Attractive remuneration system Flexible working hours Good development opportunities Health initiatives Mobile working

Conduct Trainings implement intervention strategies to build capacity and ensure development of Mentors, Mentees, Team members and other stakeholders Implement the Program objectives and execution of the Mentoring program Execute the Monitoring, Evaluation and Impact assessment processes for the program Manage a Team of Program Coordinators Supervise Volunteers and beneficiaries Resolve challenges coming up in the program in relation to Mentors-Mentees, Communities others Stakeholders Work Experience: : 6-12 years in either Social or Corporate Sector, CSR, Training, Team lead, Program Coordination Operations Management Salary: 9 lakhs p.a. to 14.40 lakhs p.a.

Coordinate between Mentors, Mentees their Parents, and NGO partners to ensure that mentoring sessions take place smoothly Developing implementing intervention strategies to build capacity and ensure knowledge enhancement among Mentors, Mentees and other stakeholders Ensuring program objectives are attained during the course of mentoring Monitor and evaluate effectiveness of the mentoring program Maintain records and create a database for analysis of the program Work Experience: 2-6 years in either Social or Corporate Sector, CSR, Education, Training, Team lead, Program Coordination, Operations Management. Salary: 4.20 lakhs p.a. to 5.40 lakhs p.a.

Role Coordinate between Mentors, Mentees their Parents, and NGO partners to ensure that mentoring sessions take place smoothly Developing implementing intervention strategies to build capacity and ensure knowledge enhancement among Mentors, Mentees and other stakeholders Ensuring program objectives are attained during the course of mentoring Monitor and evaluate effectiveness of the mentoring program Maintain records and create a database for analysis of the program Work Experience: 3-8 years in either Social or Corporate Sector, CSR, Education, Training, Team lead, Program Coordination, Operations Management