Looking for an Accounting Receivable Specialist with 1+ year of U.S. medical billing experience, knowledge of EOBs, denials, CPT codes, and U.S. insurance. Must work U.S. shifts from Pune. Healthcare experience required. Provident fund
Join our Enquad team in Pune as an After-Hours Customer Service Rep for Berwick Hospital (USA). Support patients, families & staff with empathy. Night shift, healthcare/BPO experience preferred. Strong English, CRM skills & independence required. Provident fund
Responsibilities: * Manage ticketing tools & remote support requests * Ensure timely resolution of technical issues * Maintain accurate service desk records & reports * Coordinate it helpdesk operations with team members Provident fund
Job Title: Medical Billing Executive Location: On-site, Pune, India (U.S. Night Shift – EST) Reporting To: U.S.-Based Finance & Billing Team About Berwick Hospital Center: Berwick Hospital Center, located in Pennsylvania, USA, is a trusted behavioral health facility that provides compassionate, patient-centered care to adults and geriatric patients. The hospital specializes in mental health services, including inpatient psychiatric care for conditions such as depression, anxiety, bipolar disorder, and other psychiatric illnesses. With a focus on quality, compliance, and clinical excellence, Berwick Hospital Center is committed to supporting the well-being of its community through evidence-based treatment and personalized care. Job Overview: As an Medical Billing Executive , you will play a vital role in supporting Berwick Hospital Center’s financial operations by managing both Accounts Payable (AP) and Accounts Receivable (AR) processes. This dual-function role requires experience in U.S. healthcare billing, proficiency in QuickBooks and medical billing software, and strong knowledge of insurance claim cycles and U.S. healthcare compliance standards. You will be responsible for invoice processing, vendor payments, insurance follow-up, denial management, and payment posting while working closely with U.S.-based billing and finance teams. Key Responsibilities: Accounts Payable (AP): Process vendor invoices related to medical services and supplies Match invoices to purchase orders and medical service records Monitor and reconcile payments, flag discrepancies, and escalate unresolved issues Maintain accurate AP and billing records in compliance with U.S. healthcare regulations Support finance team in month-end closing, audits, and reporting Use QuickBooks to manage AP workflows Accounts Receivable (AR): Follow up with insurance companies (via phone or portal) on outstanding claims Identify, analyze, and resolve claim denials, rejections, and underpayments Accurately post payments and reconcile patient and insurance balances Coordinate with coding and charge entry teams to resolve billing issues Ensure claims meet payer-specific and HIPAA compliance requirements Manage AR aging reports and escalate problematic claims for resolution Utilize Medsphere and SSI Payment Clearinghouse for claim submissions and tracking Maintain updated documentation of patient accounts and billing interactions Assist with month-end closing and performance metrics Job Requirements: Minimum 1 year of experience in AP or AR roles within U.S. healthcare billing Proficiency in QuickBooks and familiarity with U.S. billing software (e.g., Medsphere, eClinicalWorks, SSI) Strong knowledge of CPT coding, claim cycles, EOBs, and healthcare billing workflows Understanding of Medicare, Medicaid, and commercial insurance policies Excellent verbal and written communication skills High attention to detail with strong documentation and follow-up skills Ability to work in a deadline-driven and compliance-focused environment Willingness to work night shifts (Eastern Standard Time – EST) Bachelor’s degree in Commerce, Accounting, or Healthcare Administration preferred
Responsibilities: Ensure compliance with HIPAA & medical transcription standards. AP/AR with accurate coding Perform CPT/CPC coding Coordinate with insurers for timely reimbursements Maintain confidential documentation per regulations. Provident fund
IT Technical Support Engineer troubleshoots hardware, software & network issues, assists users via help desk, maintains systems, ensures security, documents fixes & collaborates with IT teams. Skills: OS, networking, problem-solving. Certs: A+, ITIL Required Candidate profile 2+ yrs IT support in service setup. Skilled in Windows/Linux servers, AD, DNS, DHCP, O365, networking (routers/switches), remote tools, multitasking, and strong communication.
Description Enquad Solutions Pvt. Ltd. is a customer service outsourcing company based in Pune, India, specializing in BPO operations and IT outsourcing. We provide reliable, process-driven support to a range of North American companies, helping them manage customer engagement, back-office tasks, testing services, and technical operations. It is a growing back-office service provider supporting a range of international clients across the United States and Canada. We specialize in customer support, administrative assistance, and operations management, delivering seamless, after-hours services to ensure 24/7 continuity for our clients. Role Overview We are currently seeking a fluent English-speaking Customer Service Representative (After Hours) to join our Pune office. This is a night shift onsite role with a mandatory requirement for the graveyard shift. You will serve as the first point of contact for our clients, offering professional and empathetic support tailored to their specific service needs. Key Job Responsibilities Handle inbound calls and emails from clients, customers, and partner organizations during after-hours Provide accurate information regarding client services, processes, and general assistance Log and escalate urgent concerns to appropriate on-call personnel or internal teams Maintain up-to-date and accurate documentation in client systems and CRMs Coordinate with internal departments to ensure efficient resolution of client issues Deliver exceptional customer service with professionalism, patience, and empathy Communicate proactively with U.S. and Canadian clients across various time zones Act as a liaison between the night-shift and day-shift teams to ensure smooth transitions Meet or exceed response time, service quality, and customer satisfaction targets Required Skills and Qualifications Minimum 1 year of experience in customer service , call center , or BPO environment Excellent spoken and written English communication skills this is non-negotiable Ability to work independently , take ownership, and handle responsibilities without supervision Must be comfortable working night shifts and be available for the graveyard shift Familiarity with CRM tools, call center software, and Microsoft Office Strong problem-solving and interpersonal skills Bachelors degree in any discipline (preferred: Communications, Psychology, Business ) Experience with international clients (U.S. or Canadian preferred)
We're hiring a Full Stack Developer with 5+ years of experience in PHP, web development, and database management. Must excel in troubleshooting and building visually appealing websites for diverse clients. Required Candidate profile Full Stack Developer with 6+ yrs in PHP (Laravel), HTML, CSS, JS, MySQL, Git, REST APIs. Strong coding, deployment, and teamwork skills. Must work EST shifts onsite at Enquad’s Pune office.
We're hiring a Senior UI/UX Designer with 5+ years of experience to join our Pune team. Collaborate with EN3 Canada to create intuitive, high-quality designs for global clients. Strong design skills, attention to detail, and creativity required. Required Candidate profile Senior UI/UX Designer with 6+ yrs experience, SaaS background, strong portfolio, Figma skills, user research, EST shift, onsite Pune, HTML/CSS basics, team collaboration, mobile-first design.