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Capgemini
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Operations Lead (SolarWinds)

Operations Lead (SolarWinds)

Capgemini

9 - 12 years

9 - 13 Lacs

Bengaluru

Posted:2 months ago| Platform:

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Skills Required

data analysis itil framework solarwinds change management stakeholder management switching lead operations service operations team management operations leadership npm networking routing process management network monitoring vendor ncm ccna itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role : Lead and manage a team providing Infrastructure Monitoring Services using SolarWinds and SCO. Oversee implementation, upgradation, migration, and solutioning of Infra monitoring tools. Handle vendor and process management efficiently. Ensure smooth delivery service operations, managing teams, deliverables, and SLAs effectively. Lead, steer, and execute projects, ensuring alignment with organizational goals. Communicate effectively with internal and external stakeholders through excellent oral and written skills. Primary Skills Expertise in SolarWinds (NPM, NCM, NTA, IPAM, SAM). Understanding of monitoring tools architecture, functionality, and connectivity. Hands-on experience with implementation, upgradation, and migration of monitoring tools. Integration of monitoring tools with third-party applications. ITIL framework expertise. Secondary Skills: Proficiency in Excel for data analysis and reporting. Risk assessment and governance knowledge. Strong communication and stakeholder management. Change management expertise.

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Operations Lead (SolarWinds)