Posted:23 hours ago|
Platform:
Hybrid
Full Time
Job Summary
Provide technical support in the delivery of agreed support services and service commitments. Ensure
that customer requests or issues are resolved quickly to minimize impact to the customers services,systems, platforms and/or business operations. KNOWLEDGE, SKILLS & EXPERIENCE• Excellent trouble shooting and critical thinking skills• Ability to provide clear internal and external communications• Able to act as a mentor for support engineers• Strong working with team members• Technical skills: Linux, OCP, AWS awareness, Oracle, SQL, Elastic• Solid working knowledge of customer and service support processes and methodologies• Personally comfortable taking ownership for own work• Excellent attention to detail and a meticulous eye for identifying inconsistencies / inaccuracies. Preferred Qualifications• Experience working in multi-vendor telecom environments.• Knowledge of OSS/BSS systems and data mediation.• Familiarity with ticketing and collaboration and monitoring tools (e.g., JIRA, Redmine, Grafana).• Basic understanding of cloud environments (AWS, Azure) and containerized systems (Docker,Kubernetes).
Symphoni Hr
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
3.0 - 8.0 Lacs P.A.
13.0 - 17.0 Lacs P.A.
chennai
5.0 - 9.0 Lacs P.A.
22.5 - 30.0 Lacs P.A.
7.0 - 11.0 Lacs P.A.
3.0 - 8.0 Lacs P.A.
35.0 - 50.0 Lacs P.A.
2.0 - 3.0 Lacs P.A.
mangaluru, udupi, bengaluru
2.0 - 2.5 Lacs P.A.
bengaluru
4.0 - 9.0 Lacs P.A.
