64 Ticketing Management Jobs

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Backup and Recovery Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Must have more than 6 years of hands-on experience in NetBackup and Veeam to take care of technical activities...

Job Summary We are looking for a proactive and technically adept System Engineer with proven hands-on experience in telecom OSS System specifically Incident Ticketing Management System (IM). The ideal candidate will have a strong foundation in understanding the OSS framework, Ticketing workflow, data analysis, and telecom protocols, combined with practical exposure to testing and integrating Incident Ticketing Management System, Fault Management (FM), and Performance Management (PM) systems. Excellent communication skills and the ability to collaborate effectively across cross-functional teams are essential, particularly in a cross-time-zone customer environment. Key Responsibilities Provide...

Customer Support Executive (Domestic/ International) Process: Voice Rotetional shift Industry: BPO / Call Center Qualification: 12 paas out with marksheet HR connect Suchitra 8617602997

LogiNext is looking for an experienced and dedicated client operations professional to become a part of our fast growing team. A tech enthusiast that you are, you will be passionate about conveying platform value to our clients while supporting enterprise implementations. With a deep understanding of enterprise SaaS platform, you will offer solutions where LogiNext products can be put to best use helping clients achieve visionary objectives. You should be a reliable technical advisor to clients and overcome complicated implementation challenges. You will lead the technology operations throughout the client's journey with LogiNext and deliver ideas and solutions to clients to enhance their cu...

Customer Retention Manager Pune / Bangalore (Work From Office) Are you someone who thrives on taking ownership, solving complex customer challenges, and turning every interaction into a lasting relationship? At Netcore Cloud , were looking for passionate problem-solvers who want to make an impact in a global, fast-growing SaaS environment. About Netcore Cloud Netcore Cloud is a global leader in AI-powered marketing technology and customer engagement platforms , empowering over 6,500 brands across 40+ countries to create personalized, meaningful customer experiences. Trusted by names like Walmart, Unilever, Dominos, ICICI Bank, Myntra, and Airtel , we deliver intelligent customer journeys acr...

THE TEAM & THE JOB Our mission is to build the worlds best panel, made up of millions of members who experience the most enjoyable, engaging and rewarding data sharing experience of any data company in the world. As part of the department responsible for growing panel membership worldwide, our member support function plays a critical role in delivering world-class service to millions of members worldwide, handling tens of thousands of support requests from members each month WHAT YOU WILL BE DOING The Panel Member Support Executive will be accountable for delivering high-quality support to YouGov panel members worldwide, by resolving their queries and issues in a timely and professional mann...

LogiNext is looking for an experienced and dedicated client operations professional to become a part of our fast growing team. A tech enthusiast that you are, you will be passionate about conveying platform value to our clients while supporting enterprise implementations. With a deep understanding of enterprise SaaS platform, you will offer solutions where LogiNext products can be put to best use helping clients achieve visionary objectives. You should be a reliable technical advisor to clients and overcome complicated implementation challenges. You will lead the technology operations throughout the client's journey with LogiNext and deliver ideas and solutions to clients to enhance their cu...

The Travel Advisor will be responsible for converting inbound air ticketing queries into confirmed sales. Candidates with excellent communication skills and a passion for sales will thrive in this performance-oriented environment. Required Candidate profile Good communication skills in English, Bengali and Hindi

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Veritas NetBackup Administration, NAS Architecture and Design Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationRole:NetBackup Backup and recovery solutionsRole Description:Must have 5 years of hands-on experience in NetBackup and Rubrik to take care of technical activities Should have strong knowledge with architecture of NetBackup Backup. Should have hands-on experience in c...

Captive Unit & Corporate Bpo - Hiring for Amadeus / Sabre (Manual Amadeus / Sabre) EXP Job Profile as Travel Consultant need ASAP joiner Only One batch is left. Explore New Travel & Ticketing Career Opportunities (GDS ) Mumbai WFO PACKAGE 6.8LPA Apply Now Note: (Any Grad / U.G / 12th) ( 1 Year or more experience (SABRE & AMADEUS GDS) - Need excellent communication skills) 15 days accomodations / one way flight tight who all are to relocate COMPANY WILL BUYOUT THE NOTICE PERIOD 5 days working, both ways cabs, rotational shift and rotational off. Kindly connect and share your resume to cv4travelprofile@gmail.com / sana@sanasearchinternational.com Connect asap - Marry @9311350356 / Shariq@ 9250...

Hiring for ( Back Office )Amadeus / Sabre (Manual Amadeus GDS)EXP Job Profile as Travel Consultant need ASAP joiner Only One batch is left. PACKAGE 6.8LPA Apply Now Note: (Any Grad / U.G / 12th) ( 1 Year or more experience (MANUAL AMADEUS GDS) - Need excellent communication skills) 15 days accomodations / one way flight tight who all are to relocate COMPANY WILL BUYOUT THE NOTICE PERIOD 5 days working, both ways cabs, rotational shift and rotational off. Kindly connect and share your resume to cv4travelprofile@gmail.com / recruitment@sanasearchinternational.com Connect asap - Marry @9311350356 / Shariq@ 9250383253 /Annet @8433247596 @8512806883 CHENNAI- 6.8LPA Responsibilities: Book travel a...

Job Description: As a Virtual Reality (VR) Darshan Center Manager, you will be responsible for guiding visitors through the VR temple experience, managing ticketing, and handling VR equipment. Your enthusiasm and sense of responsibility will be key in ensuring a seamless and enjoyable experience for all visitors. Key Responsibilities: - Guide visitors through the VR temple experience - Manage ticketing for the Virtual Reality Darshan Center - Handle and maintain VR equipment to ensure smooth operations Qualifications Required: - Enthusiastic and responsible individual - Strong communication skills to interact with visitors effectively - Ability to manage multiple tasks efficiently and priori...

We want to shape the future with vision and innovation. Be part of it and develop your full potential! As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 16,000 employees in more than 30 countries, we design, implement, and develop custom-fit SAP solutions for our global customers. Would you like to take the next step in your career and be part of our highly qualified team? Are you ready to break new ground? Job Title: Service Desk Engineer Experience: 3 to 5 Years Job Location: Hyderabad Shift: Rotational Shifts (24x7 Support) - Every Month Shift Rotates [7AM...

Hiring for international voice process. Handle global calls, resolve queries, update CRM, meet KPIs, ensure quality & deliver excellent support in a fast-paced setup with growth, training & weekends off. For enquiries, Call/ WhatsApp: +91 76208 01051 Required Candidate profile Experienced in international voice process with excellent English communication and customer handling skills. Proficient in international customer support, and handling inbound and outbound calls

Responsibilities: * Manage international ticket bookings using Amadeus & GDS * Provide exceptional customer service throughout travel process, * Handle domestic and international travel bookings for flights, hotels, and packages.

Key Responsibilities: Team Leadership & Supervision: - Lead and mentor a team of Team Leaders and Customer Support Executives. - Monitor team performance, adherence, and discipline across shifts. - Conduct team briefings, daily huddles, and performance evaluations. Customer Experience & Service Delivery: - Ensure timely and effective resolution of customer queries, issues, and escalations. - Track and improve key customer metrics including CSAT, FCR, NPS, and AHT. - Analyze customer feedback and implement action plans to enhance service quality. Quality & Process Improvement: - Work closely with the Quality team to drive error reduction and coaching initiatives. - Conduct RCA (Root Cause Ana...

Customer Retention - Helpdesk Pune, India | Full-Time | Client Site Are you someone who is obsessed with taking Ownership and providing end-to-end Customer satisfaction for escalated issues? Analyzing and maintaining the committed TATs and SLAs for Customers? If so, this is an opportunity for you to join a high-functioning team and make your mark on our organization! The Impact you will create in the Job: Maintain relationships with clients, resolve customer issues/queries and create Customer Advocacy to get a higher NPS/ CSAT score. Retain existing business, prevent customer churn and look out for increasing Netcore wallet share and create new opportunities. To convert an escalation or chal...

Job involves handling travel requirements of corporate and institutional clients of the company. The candidates : Must have Knowledge of CRS (computerized Reservation System) Galileo Shall have Diploma in Travel Tourism / IATA Courses etc. Handle Independently Domestic & International Air Tickets. Attend query on Phone, in person and in Mails. Candidate should have excellent communication and interpersonal Skill. Interested Candidate can call and WhatsApp on 9650010291

Tour Consultant-Design luxury itineraries, coordinate with DMCs, manage vendor relations & create engaging travel presentations and quotes Travel Consultant-Manage end-to-end ticketing fares visas routing & provide efficient client-focused solutions Required Candidate profile Tour Consultant-Handle outbound & inbound leisure, custom itineraries & vendor mgmt Travel Consultant-Manage corp travel ticketing fare & visa Both:3+yrs exp GDS knowledge client-facing Gurgaon based Perks and benefits Medical insurance Positive env 5 mins from metro

International Voice and International Blended Process roles based in Pune Freshers & experienced are welcomed. Salary 3LPA –6 LPA + incentives. Shifts - Fix / Rotational 2 way Pick & Drop For More Info Call OR WhatsApp Renuka @ 8261984933. Required Candidate profile Any Undergrad OR Graduate Fresher OR Experienced Excellent Communication Skills in ENGLISH required Immediate joiners preferred; training will be provided for freshers. Growth-driven work environment Perks and benefits Shift Allowance. Performance & Client Incentives

Customer Service via Calls : The role involves handling customer queries through calls using various front office tools, requiring strong communication and comprehension skills. Eligibility Criteria : Graduates Fresher and undergraduate + 1y exp can apply. Graduation - B.com/M.com Skill Requirements : Must have excellent voice and accent, grammar, and analytical skills, along with a strong customer service focus and telephone etiquette. Preferred Experience : Candidates with backgrounds in the airline industry (especially ticketing/reservations), hospitality, logistics, or international call centers are preferred. IATA certification is a plus. Job Logistics : The position is Work From Office...

Customer Service via Calls : The role involves handling customer queries through calls using various front office tools, requiring strong communication and comprehension skills. Eligibility Criteria : Graduates Fresher and undergraduate + 1y exp can apply. Graduation - B.com/M.com Skill Requirements : Must have excellent voice and accent, grammar, and analytical skills, along with a strong customer service focus and telephone etiquette. Preferred Experience : Candidates with backgrounds in the airline industry (especially ticketing/reservations), hospitality, logistics, or international call centers are preferred. IATA certification is a plus. Job Logistics : The position is Work From Office...

Responsible for scheduling repairs, managing dental equipment compliance, handling service requests, maintaining asset records, coordinating with vendors, managing inventory, and ensuring timely issue resolution and training support. Required Candidate profile MS Excel, Data Entry, Ticket Management

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Veritas NetBackup Administration, NAS Architecture and Design Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationRole:NetBackup Backup and recovery solutionsRole Description:Must have 5 years of hands-on experience in NetBackup and Rubrik to take care of technical activities Should have strong knowledge with architecture of NetBackup Backup. Should have hands-on experience in c...

You will be responsible for managing our Virtual Reality (VR) Darshan Center. Your main duties will include guiding visitors through the VR temple experience, handling ticketing, and managing VR equipment. Ideal candidates should be enthusiastic, responsible, and able to provide a seamless experience for visitors. Join our team and be a part of creating a unique and immersive VR experience for our guests.,