Operations Head - Rail Logistics

Job location - Gandhidham

Job Description Operations Executive/Manager (Multimodal Transport: Road & Rail)

Position Overview

We are seeking a dynamic and detail-oriented professional to join our Operations team for multimodal logistics (road & rail). The candidate will be responsible for managing end-to-end transport operations, ensuring seamless coordination between road and rail, optimizing fleet utilization, maintaining compliance, and delivering best-in-class service to our clients across industries like chemical and FMCG

Key Responsibilities

• Multimodal Coordination
• Plan, schedule, and monitor cargo movement across road and rail modes.
• Ensure seamless handover of cargo at ICDs, ports, and railheads.
• Liaise with rail operators, port authorities, and road transporters for smooth operations.
• Operational Execution
• Supervise daily vehicle dispatch, routing, and documentation.
• Track cargo status using GPS, transport management systems (TMS), and railway platforms.
• Monitor turnaround time (TAT), on-time delivery (OTD), and resolve operational bottlenecks.
• Compliance & Safety
• Ensure adherence to statutory compliances: RTO, railway regulations, safety & HSE norms.
• Conduct safety checks and coordinate with drivers/rail staff for hazardous goods handling.
• Maintain proper documentation: waybills, e-invoices, e-way bills, rail receipts.
• Client & Vendor Management
• Act as a single point of contact for customers regarding shipment status and exceptions.
• Develop and maintain strong relationships with railway authorities, transport vendors, and partners.
• Support customer audits and respond to client queries with accurate data.
• Performance & Cost Optimization
• Monitor fleet and wagon utilization, loading efficiency, and turnaround times.
• Identify opportunities for cost optimization without compromising service levels.
• Generate operational MIS reports and dashboards for management review.

Qualifications & Experience

• Education:
• Graduate in Logistics, Supply Chain Management, or Commerce (MBA/PGDM in Logistics preferred).
• Experience:
• 3-7 years of experience in transport operations, preferably in road-rail multimodal logistics.
• Exposure to chemical / bulk cargo / containerized cargo handling will be an advantage.
• Hands-on experience with transport management systems, ERP, or digital freight platforms.
• Skills:
• Strong knowledge of Indian logistics ecosystem: rail corridors, ICDs, ports, and road transport.
• Proficiency in MS Excel, reporting tools, GPS/TMS tracking platforms.
• Negotiation, coordination, and problem-solving skills.
• Ability to handle pressure, prioritize tasks, and work in fast-paced environments.

Key Competencies

• Excellent communication and stakeholder management.
• Process-driven with strong attention to detail.
• Analytical mindset with focus on operational efficiency.
• Commitment to safety, compliance, and service excellence.

Job Location

Kutch / Major rail corridor hubs (with frequent travel to ports, ICDs, and client sites).

Reporting To

Head Operations (Multimodal Transport)

Job Types: Full-time, Permanent

Pay: ₹65,000.00 - ₹85,000.00 per month

Benefits:

• Provident Fund

Work Location: In person