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Rishi Kiran Roadlines
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Customer Service Representative

Customer Service Representative

Rishi Kiran Roadlines

0 years

3 - 4 Lacs

Mumbai Maharashtra

Posted:4 months ago| Platform: SimplyHired logo

Apply

Skills Required

Microsoft Excel Customer service Databases Bachelor's degree In-person

Work Mode

Remote

Job Type

Full Time

Job Description

Job description

Location: Mumbai, Maharashtra

Type: Work from Home

Salary - 25,000 -35,000 Monthly CTC

Job description:

Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner
Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and offering solutions
Maintain a positive, empathetic, and professional attitude toward customers at all times
Document customer interactions, transactions, feedback, and complaints in the company database
Process orders, forms, applications, and requests
Follow up to ensure resolution and satisfaction
Escalate complex issues to the appropriate department when necessary
Keep up-to-date with product knowledge and company policies

Interested Candidates Please email resume on [email protected] or else WhatsApp ony 8734832300.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Provident Fund

Schedule:

Day shift

Work Location: In person

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