Customer Service Representative

Job description

Location: Mumbai, Maharashtra

Type: Work from Home

• Salary - 25,000 -35,000 Monthly CTC

Job description:

• Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner
• Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and offering solutions
• Maintain a positive, empathetic, and professional attitude toward customers at all times
• Document customer interactions, transactions, feedback, and complaints in the company database
• Process orders, forms, applications, and requests
• Follow up to ensure resolution and satisfaction
• Escalate complex issues to the appropriate department when necessary
• Keep up-to-date with product knowledge and company policies

Interested Candidates Please email resume on [email protected] or else WhatsApp ony 8734832300.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:

• Day shift

Work Location: In person